Het Thaker Email & Phone Number

Toronto, Ontario, Canada

Oakville, Ontario, Canada

 End-user support, being the first point of contact for users requesting service or reporting incidents. Provided tier 1 support of desktop hardware and applications and peripherals using Active Directory. Configuration of laptops and desktops with the corporate network, laptops, desk phones, and other end-user peripherals.Troubleshooting issues on the.

Toronto, Ontario, Canada

• Created IT solutions for challenges faced by the internal teams at the firm using technologies such as SharePoint and data analysis tools. Prepared an incident triaging process according to the project needs from.
• Worked in multiple teams simultaneously inside the department and provided assistance as per the project needs during different phases of the project.
• Involved in business & system analysis, development & testing, project coordination, as well as research and documentation. Assisting in testing and troubleshooting on the product before submitting it to the client.

Oakville, Ontario, Canada

• Isolated issues using the suite of Security tools. Conducted initial investigations of escalated security events.
• Assisted with data collection and reporting activities in support of PCI sustainment framework.
• Documented and performed processes related to security monitoring and worked in the project for vulnerability assessment with the team.
• Worked in Incident Response Team and provided 1st Level Security Analyst support, incidents such as phishing.

Mississauga, Ontario, Canada

Worked in a fast-paced environment in National Logistics Services. Dealt with the PKMS and WM software for entering and editing the required data. Helped to develop the teamwork skill.

Brampton, Ontario, Canada

Dealt with customer as a Sales Associate by taking order and making the required fruit beverage. Handled the cash, debit and credit transactions in a fast-paced environment.