Hetal Chavda

Hetal Chavda Email and Phone Number

Specialist in Customer Operations and Compliance within Debt Management and Regulated Services. e: hetal@kindconsultancy.com @ Kind Consultancy Ltd
birmingham, birmingham, united kingdom
Hetal Chavda's Location
Walsall, England, United Kingdom, United Kingdom
Hetal Chavda's Contact Details

Hetal Chavda personal email

About Hetal Chavda

Kind Consultancy is a leading Executive Search and Headhunting firm that focuses on filling interim and permanent positions in the fields of Governance, Risk, Compliance, and Operations within the Regulated Services. We pride ourselves on building strong partnerships with a select group of top-tier companies that are committed to hiring the most exceptional talent. By doing so, we not only contribute to our clients' market standing but also play a crucial role in advancing the careers of our candidates.At Kind Consultancy, our approach and expertise have positioned us as pioneers in the executive search industry. With years of experience and a set of strong values, we prioritise integrity and confidentiality throughout the entire recruitment process. Our commitment to maintaining the highest standards ensures that both our clients and candidates can trust us implicitly. We understand the importance of finding the perfect fit for each role, and our meticulous approach allows us to identify the most suitable candidates who possess the necessary skills, experience, and cultural fit for our clients' organisations.By leveraging our extensive network and industry knowledge, we are able to provide our clients with a competitive edge in attracting top talent. Our team of dedicated consultants works closely with both clients and candidates to understand their unique requirements and aspirations. This personalised approach enables us to deliver tailored solutions that meet the specific needs of each party involved. Whether it is finding the ideal candidate for a critical leadership position or assisting professionals in taking the next step in their careers, Kind Consultancy is committed to making a positive impact and driving success for all stakeholders.

Hetal Chavda's Current Company Details
Kind Consultancy Ltd

Kind Consultancy Ltd

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Specialist in Customer Operations and Compliance within Debt Management and Regulated Services. e: hetal@kindconsultancy.com
birmingham, birmingham, united kingdom
Employees:
21
Hetal Chavda Work Experience Details
  • Kind Consultancy Ltd
    Recruitment Consultant
    Kind Consultancy Ltd May 2022 - Present
    Lichfield, England, United Kingdom
    I specialise in sourcing and securing top talent for firms within the UK’s Debt Management and Regulated Services sectors. My focus is on professionals who can seamlessly integrate into organisations to meet urgent and essential needs. This includes experts in Customer Service, Collections, Complaints, Quality Assurance, as well as Governance, Risk, and Compliance.
  • Brook Street
    Temporaries Controller
    Brook Street Mar 2018 - May 2021
    Birmingham, United Kingdom
    Managed over 100 temporary staff working within the Ministry of Justice and other government organisations. Monitored and tracked staff payroll, attendance and facilitated performance reviews.Raised contracts for new starters, change of employment details and processed ex-employee references whilst ensuring compliance with GDPR.Sourced and pre-screened candidates with skills and experience that complemented job description requested by clients at high volumes within tight… Show more Managed over 100 temporary staff working within the Ministry of Justice and other government organisations. Monitored and tracked staff payroll, attendance and facilitated performance reviews.Raised contracts for new starters, change of employment details and processed ex-employee references whilst ensuring compliance with GDPR.Sourced and pre-screened candidates with skills and experience that complemented job description requested by clients at high volumes within tight deadlines.Guided candidates through a strict pre-employment check including referencing and security checks (DBS) in line with client requirements.Left Brook Street in November 2019 and returned October 2020 after travelling. Show less
  • Skills
    Assistant Account Manager
    Skills Oct 2015 - Nov 2017
    Wellington, New Zealand
    Supported business and government organisations in upskilling staff through the implementation of employability training courses.Increased productivity by developing and implementing a new onboarding process for new starters.Collaborated with the Learning and Development team to create new learning pathways for industry standard qualifications.Closely analysed and evaluated training progression for clients, reviewing progress and overcoming barriers to successful… Show more Supported business and government organisations in upskilling staff through the implementation of employability training courses.Increased productivity by developing and implementing a new onboarding process for new starters.Collaborated with the Learning and Development team to create new learning pathways for industry standard qualifications.Closely analysed and evaluated training progression for clients, reviewing progress and overcoming barriers to successful completion.Collated reports summarizing weekly learning progress and presented the information to the senior management team. Show less
  • Skills
    Qualifications Administrator
    Skills Jun 2015 - Oct 2015
    Wellington, New Zealand
    Designed and delivered training programs to enhance the employability skills of local service users in the area.Managed client caseloads and accurately recorded information using Customer Relationship Management (CRM) software.Coordinated a variety of training administration solutions such as registrations, enrollments and inbound queries in line with organizational policies.Developed strong relationship skills by communicating with multiple stakeholders including clients, skills… Show more Designed and delivered training programs to enhance the employability skills of local service users in the area.Managed client caseloads and accurately recorded information using Customer Relationship Management (CRM) software.Coordinated a variety of training administration solutions such as registrations, enrollments and inbound queries in line with organizational policies.Developed strong relationship skills by communicating with multiple stakeholders including clients, skills assessors and moderators.Supported the compliance team in the moderation of client qualification programs to ensure that government standards were fulfilled.Promoted to Assistant Account Manager Show less
  • Sopra Steria
    Employee Payment Officer
    Sopra Steria Nov 2014 - Mar 2015
    Birmingham, United Kingdom
    Supported the off-shore team with enquiries and provided solutions to financial queries. Processed claims received on a daily basis maintaining quotas agreed on Service Level Agreements.Diligently reviewed sales reports ensuring complete data accuracy before they were circulated to the finance manager.Produced financial reports for the senior leadership team using Microsoft Excel.
  • Npower Business
    Sales Support Administrator
    Npower Business Aug 2014 - Sep 2014
    Birmingham, United Kingdom
    Processed electric terminations from customers and logged pricing on company software.Contacted customers over the phone to validate services in line with data protection laws.Received inbound customer enquiries via phone and email. Updated and maintained spreadsheets with customer information with a high degree of accuracy.Investigated disputes from customers and resolved them in a diplomatic manner.Trained colleagues on new business processes.
  • Sopra Steria
    Employee Payments Office
    Sopra Steria Nov 2013 - Jun 2014
    Birmingham, United Kingdom
    Supported the off-shore team with enquiries and provided solutions to financial queries. Processed claims received on a daily basis maintaining quotas agreed on Service Level Agreements.Diligently reviewed sales reports ensuring complete data accuracy before they were circulated to the finance manager.Produced financial reports for the senior leadership team using Microsoft Excel.
  • Npower Business
    Sales Support Administrator
    Npower Business Sep 2013 - Oct 2013
    Birmingham, United Kingdom
    Processed electric terminations from customers and logged pricing on company software.Contacted customers over the phone to validate services in line with data protection laws.Received inbound customer enquiries via phone and email. Updated and maintained spreadsheets with customer information with a high degree of accuracy.Investigated disputes from customers and resolved them in a diplomatic manner.Trained colleagues on new business processes.
  • Capita
    Administrator
    Capita May 2013 - Sep 2013
    Gloucester, United Kingdom
    Responsible for processing quotations and payments including issue of cheques and BACs payments for transfers and retirement claimsProcess cheques daily from IFA’s with a midday deadline Identifying defects with the systems and platforms usedPhone IFA’s regarding issues with applications and cheques receivedAnalyse and vet applications received from IFA’sAdvising IFA’s on how to handle issues with applications and cheques via phone and emailLetter preparation for… Show more Responsible for processing quotations and payments including issue of cheques and BACs payments for transfers and retirement claimsProcess cheques daily from IFA’s with a midday deadline Identifying defects with the systems and platforms usedPhone IFA’s regarding issues with applications and cheques receivedAnalyse and vet applications received from IFA’sAdvising IFA’s on how to handle issues with applications and cheques via phone and emailLetter preparation for rejected and accepted applications and cheques Show less
  • Ministry Of Education Of New Zealand
    Resourcing Officer
    Ministry Of Education Of New Zealand Jan 2013 - Apr 2013
    Wellington, New Zealand
    Identified and provided analysis into each individual application using multiple platforms for informationAnalysed data to identify several issues in numerous schemes that required changing due to law changesAssisted in developing reports required for Ministerial InquiryProvided reports to managers on data analysed from multiple platforms of informationLetter preparations for rejected and accepted schemesPrepared meeting agendas, minutes and administrative support to… Show more Identified and provided analysis into each individual application using multiple platforms for informationAnalysed data to identify several issues in numerous schemes that required changing due to law changesAssisted in developing reports required for Ministerial InquiryProvided reports to managers on data analysed from multiple platforms of informationLetter preparations for rejected and accepted schemesPrepared meeting agendas, minutes and administrative support to departmentHandled teachers/principals enquiries via telephone and email Show less
  • Kenepuru Pharmacy
    Pharmacy Assistant
    Kenepuru Pharmacy Dec 2009 - Apr 2013
    Porirua City, Wellington, New Zealand
    Designed and presented PowerPoint presentations with senior staff membersCreated in-store, window displays and other promotional activitiesStock management. Responsibilities include contacting new and existing repsAssisted the pharmacist and advised customers on products based on assessing their needs Trained new staff members on pharmacy laws and regulations

Hetal Chavda Education Details

Frequently Asked Questions about Hetal Chavda

What company does Hetal Chavda work for?

Hetal Chavda works for Kind Consultancy Ltd

What is Hetal Chavda's role at the current company?

Hetal Chavda's current role is Specialist in Customer Operations and Compliance within Debt Management and Regulated Services. e: hetal@kindconsultancy.com.

What is Hetal Chavda's email address?

Hetal Chavda's email address is hd****@****ail.com

What schools did Hetal Chavda attend?

Hetal Chavda attended Victoria, Victoria University Of Wellington, Tawa College.

Who are Hetal Chavda's colleagues?

Hetal Chavda's colleagues are Philip Burke, Chariska De Waal, Cheryl Davis, Laura Bartle, James Hardy, Mozna Alharaki, Tasha Davies.

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