• Talent Acquisition, Interview & Selection, Identify Hiring, Develop Job Descriptions, Vendor Management, Training & Development, Joining & Onboarding, Offboarding & Exit, Post Exit & Re-joining, Agreement, Letters, KRAs, Policies & SOPs Creation, HRMS & Data and more.

• Managed End to End Sales & Services for Talent Acquisition across multiple industries and functions for PAN India. • Establish and foster partnerships and relationships with active clients. • Reactivate dead clients by understanding the issues and re-establish relationships. • Drafting agreements, SOPs for existing and old clients. • Managing organisational sales & services by developing a Business Plans. • Tracking sales & services goals and results as necessary. • Prepares forecasts for use in organisational planning and strategic planning. • Build process and funnel for manual top-down reach out, on boarding, activation, and expansion. • Work collaboratively with all respective teams for recruitments. • Provide full visibility into the sales & services pipeline at every stage of development. • Develop teams across the board through setting up SOPs, training, mentoring and counselling,

• Labour Law & Statutory Compliance System, Payroll Management System & Third Party Payroll Staffing.

• Payroll Management System, Labour Law & Statutory Compliance System & Third Party Payroll Staffing.

• Human Resource Management System, Payroll Management System, Labour Law & Statutory Compliance System, Third Party Payroll Staffing, NEEM, Human Resource Consulting, Training & Development, Recruitment Process Outsourcing, Bid Management & Talent Acquisition.

• Managed Sales & Services for Talent Acquisition and Corporate Gifting. • Build & managed a team of internal & external employees and vendors & freelancers.

• Managed Sales & Services for Talent Acquisition. • Build & managed a team of internal & external employees and vendors & freelancers.

• Talent Acquisition for middle-level & above profiles across multiple functions & industries for PAN India by coordinating between clients & candidates.

Barclays Process - United kingdom • Identify customers’ queries & provide first call resolutions.• Cross selling & upselling of new packages & products.• Help customers with their Accounts, Transcations & Credit Ratings.

America On Line Process - United States of America• Probing and getting to the root of the problem.• Resolving issues by identifying & troubleshooting.• Talking customers through a series of actions to resolve a problem.• Installing and configuring hardware and software if needed.• Supporting the roll-out of applications.

• Trained pilot batch for pilot process.• Train new batches and conduct refreshers training for operating teams on floor.• Listen to calls and deliver appropriate feedback based on the analysis done.• Provide resolution on complaint calls escalated by team.• Floor walking, coaching, mentoring new joiners and OJT batches.• Conduct briefings for everyday updates.

American Express Process - United States of America• Identify customers’ queries & provide first call resolutions.• Help customers with Credit Ratings, Negotiating Payments and/or Settlements. • Skip trace creditors or other concerned parties via various means and sources.