- Setting-up Cash Management & Payment Operations- Applying for various membership’s like, Infinite, RTGS, NEFT, SWIFT, NDS, FEDAI, etc- Implementing & handling operations related to electronic payment platform- Interacting with Statutory and RBI Auditors and ensuring satisfactory compliance of Audit- Liaise with internal and external clients for resolving queries and to improve customer satisfaction.- Review processes and policies and introduce ways to ensure better efficiency.Projects- UAT for new system implementations and enhancements made to existing systems. - Part of the team involved in setting up STP of payments between the ebanking front end and SFMS- Catering to Cash management related information requirements. Depending upon the nature and complexity of the required information, generating the data from system and developing spreadsheets, if necessary, for compilationAdditional ResponsibilitiesTeam Member – Trade Finance Operations (as back up)- Handling of Import Bills…. (Collections Bills )- Import payment of Direct Bills (Open Account Bills) & Advance Bills. - Acceptances of collection Documents.- Handling of Export Bills Collection/Negotiation/Bill Discounting- Preparation of FIRC ( Foreign Inward Remittance Certificate)- Preparation of R-Return- Handling of External Commercial Borrowing (ECB) Team Member – Global Financial Market (GFM) Operations (as back up)- Daily processing of GFM Operation activities. Ensuring that all trades are processed and settled in timely manner.- Regulatory reporting and MIS related to treasury operations.- Interacting with clients for resolving queries on issues relating to confirmations and settlements.Achievements- Successfully set up the Cash Management & Branch Operations for the bank Implemented payment systems /RTGS/NEFT and NG RTGS- Successfully set up the operations desk for the newly launched ebanking portal of Rabobank, working closely with the Product team

Creating process flow charts and SOPs for operations> Verifying the SLAs with various banks for operational transactions> Applying for various membership’s like, Infinite, RTGS, NEFT, SWIFT, NDS, FEDAI, etcReal Time Gross Settlement Inward & Outward> National Electronic Fund Transfer> Reconciliation of other banks> Nostro A/c reconciliation

Operations:> Real Time Gross Settlement Inward & Outward Authorization> National Electronic Fund Transfer Authorization> Reconciliation of other banks> Nostro A/c reconciliationCash Experience:> FOREX dealing with USD, HKD, SGD & EUROForeign Remittance:> Inward Remittance> Issuing of Foreign Inward Remittance CertificateRelationship Manager:> Communicating directly with GM’s and CFO’s of corporate clients> Resolving their queries

Relationship Banking:> Maintaining cordial relations with the customers of the branch> Keeping them updated with the latest happenings in the bankCounter Operations:> Inward and outward clearing> Issue of demand drafts and pay orders> Handling the customer queries and solving problems of customers on timely basisFixed Deposits:> Accept fixed deposits> Prepare fixed deposit receipts> Renewal of term deposit> Close the fixed deposits at the time of maturity or at premature withdrawals.Opening & Closing Accounts:> Opening and closing of accounts after proper compliance of KYC norms by the concerned customers.> Reconciliation of statements of all branches> Preparation of service tax statementsCash Experience:> Accepting cash and making payments> Posting of receipt payment vouchers to the respective accounts> Tallying the cashBack Office Work:> BCCT> Depreciation> TDS> Solving audit queries