Hetal Gandhi (Chartered Mcipd) Email & Phone Number

London, England, United Kingdom

- Manage employee life cycle from end to end, providing advice and guidance to Managers and Employees on HR issues- Supported HRD on the design and implementation of a hybrid work model for Tideway- Cover for HRBP and HR Operations Manager during absence- Lead on policies and procedures ensuring they comply with current legislation and reflect the culture of the organisation ensuring diverse inclusive language.- Lead on Inclusivity and Diversity across Tideway- Lead review of Encompass Tideway’s Diversity & Inclusion programme- Lead on the GDPR process and Procedure on behalf of HR to ensure compliance with GDPR legislation.- Lead on review of Drug & Alcohol testing procedure at the Head Office - Designed and rolled out innovative “start the (Race) conversation guides” across the project to improve knowledge and understanding of issues faced by black and ethnic minority colleagues- Project Lead on design and implementation of a range of diversity and inclusivity training materials - Lead on Legacy project (producing “how to guide” for future projects) - Chair Race Equality Employee network group

London Bridge

Working on a broad range of HR projects:- Review, implementation and management of a new reward and recognition scheme, which significantly increased participation- Creation and maintenance of HR SharePoint site to support cross team working and collaboration- Design and creation of a new starter and Line Manager online portal - Supporting on diversity and inclusion activities- Development and facilitation of the Carers’ network

London, United Kingdom

Generalist HR role working across the employee lifecycle including;- Managing the Recognition scheme - Co-ordination of new starters: induction and onboarding - Maintenance of attendance records using iTrent- Development of HR SharePoint Page for both the team and wider organisation - Design and monitor processes and procedures- Team Volunteer Champion - organising group volunteer activities.- Maintenance of iTrent HR Database - Part of team working on employee engagement survey

London, United Kingdom

Below is an overview of my skills and experienceGeneralist- Producing standard & adhoc letters and documents.- Update & maintain physical copies of employee records.- Recording staff absence.- Update & maintain the HRIS. - For Learning and Development I set up and maintained the records, prepared correspondence, I also updated and maintained the HRIS.- Responsible for on-boarding and off-boarding of employees- Ensuring DBS compliance of employeesProjects- A data migration project for a client- Post restructure system update- System updates following on from salary increasesManagement Information (using Excel & Powerpoint)- Quarterly Business Report presentation for clients showing usage, spend and providing analysis on market trends and areas of high spend. - General management information reports including absence.- Benchmarking reports on high volume roles.- Audit reports.- Responding to Freedom of Information Requests.- Creating adhoc reports. Processes & Documentation- Reviewed and updated processes within the HR function including cycle/gym scheme, volunteer process and apprenticeship scheme.- Created letter & contract templates.- Organised the HR filing system; both physical and electronic.- Created ‘go to’ documents for clients.Systems- Strong experience with Microsoft Office, Box, SIMS, and bespoke HRIS systems.Payroll- Acting as the escalation point for queries.- Reviewed and updated the payroll process.- Responsible for collating the payroll data.- Communicating the contractual changes to payroll.- Oversight & communication of sickness/maternity etc.Recruitment- Advise hiring managers on the recruitment process.- Manage and co-ordinate the recruitment process.- Co-ordinated implementation of apprenticeship program- Co-ordinate the volunteer recruitment process.- Main point of contact for AWR queries.

New Zealand

London, United Kingdom

I provided generalist support across the full employee lifecycle, for staff across three sites.- Supported and assisted with the implementation of the Apprenticeship Programme.- Co-ordinated the administration for apprentices and volunteers.- Compiling and checking employee data in preparation for TUPE- HRIS database management- Co-ordinated with payroll to implement information processes - Implementation and continuous improvement of HR processes- Managed the process for starters and leavers, staff benefits- Managed the payroll process, for starters, leavers and other changes

London, United Kingdom

I ran the managed service recruitment contracts for multiple clients, looking after the recruitment function as well as advising the clients on the management of the staff.- Building strong working relationships with the stakeholders.- Reviewed and implemented processes around the recruitment and management of staff- I was involved in adhoc projects; both taking the lead or contributing- Responsible for producing the MI reports; monthly, quarterly and adhoc- Advised managers on Employee Relations regarding their staff- Compliance checks on staff, working with agencies to ensure compliance is up to date.- Updated the process documents and guides on the intranet- I coordinated system development, surrounding the recruitment function.- Coordinated updates after pay increases and restructures. - I undertook pay rate benchmarking exercises and advising on trends- Trained managers on the recruitment process and system

Victoria, London

I was responsible the managed service recruitment contract, ensuring jobs were being filled and advising managers on the management of the staff.- Building strong working relationships with the stakeholders.- Implemented and continuously reviewed processes for areas such as compliance & AWR.- Due to the high volume of new staff, I implemented a job creation system, to speed up the process for new temps. - Trained managers on the recruitment system.- Produced the monthly MI reports- Advised managers of the relevant recruitment procedures, Employee Relations and being the escalation point.

Camden

I worked across various Public Sector Accounts, getting involved in projects and providing recruitment support where needed. Below is an over view. Project Work - - I did a discovery exercise for Westminster City Council – liaising with agencies to get an up to date list of temporary staff at Westminster City Council prior to implementation of the contract.- I updated communications for Foreign Commonwealth Office, which was sent to hiring managers and agencies.- CRB project for LB Camden; I liaised with agencies to get up to date CRB details for agency workers as the use of transferable CRBs was being stopped- I compiled a list of the agencies supplying into LB Haringey, so that it could be updated.- I did a discovery exercise for LB Merton to get a list of agencies supplying staff outside of the PSL.- I did two discovery exercises for Foreign Commonwealth Office to get an updated list of agency staff prior to implementation of the contract.- I created user guides for hiring managers and agencies on how to use the recruitment system.- A data cleanse of LB Camden’s recruitment system- I worked on a project to clear backlog of noncompliant permanent candidate files at Buckinghamshire County Council.

Camden

I was part of a project team to implement the Foreign Commonwealth Office recruitment function. - I collected and edited information for the micro site. - I liaised with agencies to collect existing worker information. - I produced status reports, and successfully created the matrix for finalising the Preferred Supplier List structure.

Merton

I was the maternity cover; I managed the recruitment for all the temporary social care positions.I implemented a process to store information on the MART packages for Outreach workers, as well as implementing an Outreach Information Sheet that can be used to ensure all information is given when an outreach worker is needed.

Camden

I managed the unqualified social care area for Haringey Council, dealing with all roles regarding Residential units, day centres, etc for Adult and Children, such as Support Workers, Care Assistants, Drivers, Cooks etc.I built on the existing rota system for four of main residential units that were also the busiest to ensure there would be less confusion, reducing the number of double bookings.

Bsc Business It, Business It

Business IT

Hnd, Business It