Hetal Patel

Hetal Patel Email and Phone Number

Managing Director - Business Architecture and Product Strategy @ CIBC US
Chicago, IL, US
Hetal Patel's Location
Greater Chicago Area, United States, United States
About Hetal Patel

At CIBC US, my dedication to business architecture and product strategy stretches over 1.5 years, where my mandate encompasses the forging of strategic financial product visions. We've harmonized analysis and innovation to advance our offerings, consistently focusing on user experience and operational excellence.Reflecting on my tenure as Vice President at Northern Trust, I brought to life end-to-end digital service transformations. The team and I championed strategic roadmaps, rooted in stakeholder insights, which have significantly elevated our wealth management advisory services. My leadership in product strategy is complemented by a proven track record in enhancing digital user journeys across wealth management platforms.

Hetal Patel's Current Company Details
CIBC US

Cibc Us

View
Managing Director - Business Architecture and Product Strategy
Chicago, IL, US
Hetal Patel Work Experience Details
  • Cibc Us
    Managing Director - Business Architecture And Product Strategy
    Cibc Us
    Chicago, Il, Us
  • Cibc Us
    Managing Director - Business Architecture And Product Strategy
    Cibc Us Nov 2022 - Present
    Chicago, Il, Us
    Responsible for shaping and sharing the strategic vision for financial products and uniquely bring together a synthesis of exploration, analysis, and strategic development.
  • Northern Trust Corporation
    Vice President - Digital Services, Wealth Management
    Northern Trust Corporation Sep 2021 - Aug 2022
    Chicago, Illinois, Us
    Spearheading the Digital Metamorphosis User Journeys for the Wealth Advisory partners and clients spanning multiple products and platforms .
  • Northern Trust Corporation
    Vice President - Sr Product Manager
    Northern Trust Corporation Dec 2019 - Sep 2021
    Chicago, Illinois, Us
    Digital investment Advice - Asset Management Product management-Partnered cross functionally to launch product post acquisition , led the “Lift and Shift “ strategy to leverage Northern trust’s infrastructure to scale and secure the product.- Building and leading teams that implement the strategic product roadmaps based on stakeholder input and industry standards.- Managing initiatives linked to improving UI/UX experiences for Portfolio construction/ Portfolio Analytics, Custodial integrations and Client Onboarding .
  • At&T
    Sr.Program Manager
    At&T Jun 2013 - Dec 2019
    Dallas, Tx, Us
    In this role, I managed projects migrating about 4,000,000 small business subscribers to a new platform. This included driving quality of service projects that enhanced products to offer differentiating, revenue-generating service performance solutions. My projects had budgets ranging from $500K to $20M. It was critical that I facilitate consistent and transparent client communications throughout the SDLC process. Other key tasks and achievements were:▪ Led application teams comprised of Solution Architects, Analysts, Developers, Testers, and others, tracking stakeholder contributions and issues to complete project milestones on time and within budget.▪ Mitigated risk management issues using negotiation and conflict management skills to resolve a wide range of issues, including funding gaps, application interdependencies, defect management, missed milestones, and production issues.▪ Established and monitored progress against the project scope, presenting status reports to stakeholders to ensure delivery remains aligned with project scope.▪ Managed the product backlog, project velocity, and the work breakdown structure using Agile tools like Rally.▪ Defined complex project plans impacting 25+ delivery teams. using document management and financial analysis tools.
  • At&T
    Application Project Manager
    At&T Jan 2012 - Jun 2013
    Dallas, Tx, Us
    ▪ Resolved vendor contract and SOW issues for projects $5M to $20M in size.▪ Defined the application front door for the wireless performance teams, turning around 20+ estimates weekly.▪ Collaborated with Contract Management to deliver vendors’ purchase orders, expediting as needed.▪ Monitored resource allocation against project needs to ensure resources met project requirements.
  • At&T
    Product Owner
    At&T Oct 2009 - Dec 2011
    Dallas, Tx, Us
    ▪ Gathered requirements from cross-functional stakeholders for a testing application populating data to a Support Agent dashboard and to a Field Technicians’ troubleshooting tool.▪ Established requirement feasibility, collaborating with Design Architects and Developers.▪ Wrote and maintained interface documents and other documents and artifacts capturing system requirements.▪ Prioritized new system requirements, providing a rationalization to help clients define the acceptance criteria and evaluate the impact, tracking progress against project requirements.
  • At&T
    Test Lead
    At&T Jun 2008 - Oct 2009
    Dallas, Tx, Us
    ▪ Trained offshore test teams to reduce annualized spend by $3.5M.▪ Coordinated with application teams to ensure the readiness of all testing environments and to negotiate data requests.▪ Collaborated with Developers to implement testing and improvement plans then executed test cases and created defects.
  • Sasken
    Intern
    Sasken Mar 2005 - Aug 2005
    Bengaluru, Karnataka, In

Hetal Patel Education Details

  • Northwestern University - Kellogg School Of Management
    Northwestern University - Kellogg School Of Management
  • Depaul University
    Depaul University
    Information Systems
  • Cmr Institute Of Technology
    Cmr Institute Of Technology
    Telecommunications
  • Northwestern University - Kellogg School Of Management
    Northwestern University - Kellogg School Of Management

Frequently Asked Questions about Hetal Patel

What company does Hetal Patel work for?

Hetal Patel works for Cibc Us

What is Hetal Patel's role at the current company?

Hetal Patel's current role is Managing Director - Business Architecture and Product Strategy.

What schools did Hetal Patel attend?

Hetal Patel attended Northwestern University - Kellogg School Of Management, Depaul University, Cmr Institute Of Technology, Northwestern University - Kellogg School Of Management.

Free Chrome Extension

Find emails, phones & company data instantly

Find verified emails from LinkedIn profiles
Get direct phone numbers & mobile contacts
Access company data & employee information
Works directly on LinkedIn - no copy/paste needed
Get Chrome Extension - Free

Aero Online

Your AI prospecting assistant

Download 750 million emails and 100 million phone numbers

Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.