Hetal Patel Email and Phone Number
At CIBC US, my dedication to business architecture and product strategy stretches over 1.5 years, where my mandate encompasses the forging of strategic financial product visions. We've harmonized analysis and innovation to advance our offerings, consistently focusing on user experience and operational excellence.Reflecting on my tenure as Vice President at Northern Trust, I brought to life end-to-end digital service transformations. The team and I championed strategic roadmaps, rooted in stakeholder insights, which have significantly elevated our wealth management advisory services. My leadership in product strategy is complemented by a proven track record in enhancing digital user journeys across wealth management platforms.
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Managing Director - Business Architecture And Product StrategyCibc UsChicago, Il, Us -
Managing Director - Business Architecture And Product StrategyCibc Us Nov 2022 - PresentChicago, Il, UsResponsible for shaping and sharing the strategic vision for financial products and uniquely bring together a synthesis of exploration, analysis, and strategic development. -
Vice President - Digital Services, Wealth ManagementNorthern Trust Corporation Sep 2021 - Aug 2022Chicago, Illinois, UsSpearheading the Digital Metamorphosis User Journeys for the Wealth Advisory partners and clients spanning multiple products and platforms . -
Vice President - Sr Product ManagerNorthern Trust Corporation Dec 2019 - Sep 2021Chicago, Illinois, UsDigital investment Advice - Asset Management Product management-Partnered cross functionally to launch product post acquisition , led the “Lift and Shift “ strategy to leverage Northern trust’s infrastructure to scale and secure the product.- Building and leading teams that implement the strategic product roadmaps based on stakeholder input and industry standards.- Managing initiatives linked to improving UI/UX experiences for Portfolio construction/ Portfolio Analytics, Custodial integrations and Client Onboarding . -
Sr.Program ManagerAt&T Jun 2013 - Dec 2019Dallas, Tx, UsIn this role, I managed projects migrating about 4,000,000 small business subscribers to a new platform. This included driving quality of service projects that enhanced products to offer differentiating, revenue-generating service performance solutions. My projects had budgets ranging from $500K to $20M. It was critical that I facilitate consistent and transparent client communications throughout the SDLC process. Other key tasks and achievements were:▪ Led application teams comprised of Solution Architects, Analysts, Developers, Testers, and others, tracking stakeholder contributions and issues to complete project milestones on time and within budget.▪ Mitigated risk management issues using negotiation and conflict management skills to resolve a wide range of issues, including funding gaps, application interdependencies, defect management, missed milestones, and production issues.▪ Established and monitored progress against the project scope, presenting status reports to stakeholders to ensure delivery remains aligned with project scope.▪ Managed the product backlog, project velocity, and the work breakdown structure using Agile tools like Rally.▪ Defined complex project plans impacting 25+ delivery teams. using document management and financial analysis tools. -
Application Project ManagerAt&T Jan 2012 - Jun 2013Dallas, Tx, Us▪ Resolved vendor contract and SOW issues for projects $5M to $20M in size.▪ Defined the application front door for the wireless performance teams, turning around 20+ estimates weekly.▪ Collaborated with Contract Management to deliver vendors’ purchase orders, expediting as needed.▪ Monitored resource allocation against project needs to ensure resources met project requirements. -
Product OwnerAt&T Oct 2009 - Dec 2011Dallas, Tx, Us▪ Gathered requirements from cross-functional stakeholders for a testing application populating data to a Support Agent dashboard and to a Field Technicians’ troubleshooting tool.▪ Established requirement feasibility, collaborating with Design Architects and Developers.▪ Wrote and maintained interface documents and other documents and artifacts capturing system requirements.▪ Prioritized new system requirements, providing a rationalization to help clients define the acceptance criteria and evaluate the impact, tracking progress against project requirements. -
Test LeadAt&T Jun 2008 - Oct 2009Dallas, Tx, Us▪ Trained offshore test teams to reduce annualized spend by $3.5M.▪ Coordinated with application teams to ensure the readiness of all testing environments and to negotiate data requests.▪ Collaborated with Developers to implement testing and improvement plans then executed test cases and created defects. -
InternSasken Mar 2005 - Aug 2005Bengaluru, Karnataka, In
Hetal Patel Education Details
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Northwestern University - Kellogg School Of Management -
Depaul UniversityInformation Systems -
Cmr Institute Of TechnologyTelecommunications -
Northwestern University - Kellogg School Of Management
Frequently Asked Questions about Hetal Patel
What company does Hetal Patel work for?
Hetal Patel works for Cibc Us
What is Hetal Patel's role at the current company?
Hetal Patel's current role is Managing Director - Business Architecture and Product Strategy.
What schools did Hetal Patel attend?
Hetal Patel attended Northwestern University - Kellogg School Of Management, Depaul University, Cmr Institute Of Technology, Northwestern University - Kellogg School Of Management.
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