Hete Harvey Email & Phone Number

Frankfurt, HE, DE

Cologne, North Rhine-Westphalia, Germany

• Engaged member of the Management Team responsible for the Customer Center Germany
• Strategic ownership of larger, more complex projects and engagement
• People Management, Mentoring, guiding junior employees work, projects and their personal development
• Responsible for developing and executing Digital Marketing Strategies with focus on Customer Experience
• Narrator and moderator, both internally and externally, reconciling perspectives, finding common ground and advocating… Show more
• Narrator and moderator, both internally and externally, reconciling perspectives, finding common ground and advocating customer value and business solutions

Brighton, England, United Kingdom

• Optimizing customer Service strategies - Internal communication with Account Managers and stakeholders
• Servicing, building, and maintaining relationships with Key Account Managers
• Customer-first approach in developing and improving external communication and services
• Consultation on clients’ key accounts, train and educate the corporate client and business units alike
• One-stop-shop for Account Managers in resolving corporate customers' queries/issues. Solution-focused… Show more
• One-stop-shop for Account Managers in resolving corporate customers' queries/issues. Solution-focused approach with root cause analysis to discover pain points that are impacting the business

Brighton, United Kingdom

• Consulting on all aspects of the marketing process, developing marketing strategies
• Advising on the customer relationship process of the client, client relationship care
• Auditing, analysing performances and customer care processes
• Social media marketing strategy to increase customer base (following and click through)
• Managing social media campaigns, day-to-day activity on different platforms (Twitter, Facebook, Instagram, LinkedIn, Pinterest, Snapchat, YouTube)
• … Show more

Princeton, New Jersey, USA

• Family relocation to the United States, due to work posting
• Implementation and organisation of the relocation process (Visa, education system, medical insurance, shipment, banks, social security, driving license, communication systems, property management)

Hove

• Membership relationship management
• Business and marketing strategy and day-to-day membership management
• Developing marketing strategies, running campaigns and identifying sales initiatives
• Designing marketing artwork, working closely with designers, printers and the sales team
• Promotion of events and new business avenues
• Working closely with the local community

London, United Kingdom

• Responsible for the sale and distribution of channels in Central and Eastern Europe
• Negotiating and developing distribution agreements, account management, leasing and planning closely with the Marketing, Finance and Legal Departments
• Managing and helping to grow the company’s international distribution across satellite, cable, ADSL, broadband and mobile platforms
• Overlooking contract execution, reporting and invoicing, debt collection, auditing, administrative procedures… Show more
• Overlooking contract execution, reporting and invoicing, debt collection, auditing, administrative procedures etc.
• Responsible for increasing distribution and revenue

London, United Kingdom

• Responsible for the whole sales cycle, from lead generation & acquisition, writing tailor-made proposals and offers, attending pitches, personally negotiating the prices and contract terms, co-ordinating the follow-up.
• Involved in sourcing and pre-negotiating in co-productions, licensing and ancillary rights (merchandising, including books and magazines)
• Preparing sales reports, sales forecasts,… Show more
• Preparing sales reports, sales forecasts, sales plans and strategies, profit-making and budgeting in the handling territories
• Organising & planning the presents at the film/TV markets
• Regularly participating at the industry TV markets (MIPCOM/MIPTV)

London, United Kingdom

• Supporting sales and marketing of new feature films and TV movies - reporting to and supporting the VP of international Theatrical Sales, VP for international Television Sales and the Head of Acquisition
• Co-ordination of the sales process
• Preparing sales material, budgets and market reports
• Supporting Sales Executives at the film markets, MIPCOM, MIPTV, Cannes Film Festival

Frankfurt Am Main Area, Germany

• Developing and marketing of film funds
• Reporting to the Director of Finance, consulting investors in order to sell the fund
• Working closely with the sales team

Bachelor Of Arts - Ba, International Business

Social Media Manager, Marketing

• Managing social media marketing campaigns, day-to-day activity on various social media networks (Twitter, Facebook, Instagram.

Reps Advanced Level 4, Health And Physical Education/Fitness

Activities and Societies: July 2010 - June 2011 • CVQ Level 2 in Fitness Instruction Gym • CVQ Level 2 Certificate in Exercise and Fitness.

Bsba (Hons) Business Administration With Marketing, Business Administration And Management, General