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Het Patel Email & Phone Number
Technical Support Agent
at
Alorica
LinkedIn matched
✓ Verified Jun 2026
3 data sources
Profile completeness 86%
Current company
Role
Technical Support Agent
Location
Montreal, Quebec, Canada
Company size
Who is Het Patel? Overview
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Quick answer
Het Patel is listed as Technical Support Agent at Alorica, a company with 64087 employees, based in Montreal, Quebec, Canada. AeroLeads shows a matched LinkedIn profile for Het Patel.
Het Patel previously worked as Customer Service Representative at Io Solutions Contact Center and Web Developer at Bringasoft Inc. Het Patel holds Postgraduate Degree, Programming And Internet Technologies from Collège Universel.
Company email context
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Alorica
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Profile bio
About Het Patel
As a recent graduate with a degree in computer science, I am eager to start my career as a software developer. My educational background has given me a strong foundation in programming languages such as Java, C++, C#, and PHP, as well as database management and software development methodologies.Throughout my college years, I worked on various projects and coursework that have helped me gain hands-on experience in software development. I have developed skills in Java Spring, React, Node.js, SQL, NoSQL, and database design.Some of my notable projects include building an ecommerce website using Java and MySQL, developing a snake game using C++, and creating a music-box application using React and Node.js where users can search and listen to music.In the ecommerce website project, I worked on developing the back-end functionality and database management, implementing secure payment systems, and creating a user-friendly interface. In the snake game project, I designed and implemented the game mechanics and graphics using C++. In the music-box application project, I utilized React and Node.js to create a responsive and dynamic web application for searching and playing music.I am a quick learner and passionate about leveraging technology to improve people's lives. As a software developer, I am committed to expanding my knowledge and skills in emerging technologies and trends to contribute to the software development industry.I am excited to take on new challenges and opportunities to grow as a software developer and make meaningful contributions to the field.
Current workplace
Het Patel's current company
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Alorica
4 roles
Het Patel work experience
A career timeline built from the work history available for this profile.
Customer Service Representative
- Resolved complex customer technical issues through chat, consistently maintaining a high customer satisfaction rate (90%+ if possible) and driving customer loyalty.
- Collaborated effectively with cross-functional teams to expedite issue resolution, ensuring seamless customer experiences and swift problem-solving.
- Analyzed customer data to identify trends and propose process improvements, resulting in increased efficiency and reduced customer complaints.
- Demonstrated exceptional adaptability by quickly mastering new tools and technologies, applying knowledge to provide best-in-class customer support.
- Proactively sought solutions to complex customer queries, demonstrating a problem-solving mindset and commitment to continuous learning.Achievements:
- Customer Satisfaction Champion: Achieved an exceptional customer satisfaction (CSAT) rating of 75% average, ranking within the top 15% of support representatives.
Sep 2023 - Nov 2024
Web Developer
During my internship at Bringasoft as a web developer, I had the opportunity to work on a diverse range of projects that allowed me to expand my skill set in the MERN (MongoDB, Express.js, React, Node.js) stack. These hands-on experiences not only deepened my understanding of web development but also honed my ability to tackle complex challenges and.
Jul 2023 - Sep 2023
Full Stack Developer
- Architected and developed scalable web applications using Next.js, React.js, Node.js, TypeScript, Express.js, MongoDB, and GraphQL, prioritizing performance, user experience, and client satisfaction.
- Optimized web application performance, achieving significant reductions in load times and improving SEO rankings through techniques like code splitting and lazy loading.
- Built a robust investment management platform using Laravel and MySQL, enabling users to track their portfolios and analyze financial data effectively.
- Seamlessly integrated diverse APIs (including GraphCMS) and developed custom components within React applications, leveraging Next.js and Tailwind CSS to deliver dynamic content and engaging user experiences for.
- Implemented Redux, React Query to manage complex application state within React components, ensuring data consistency and a seamless user experience.
- Configured and customized Shopify and WooCommerce stores, integrating payment gateways (Stripe, PayPal), and tailoring e-commerce solutions to meet the specific needs of a variety of clients.
Nov 2019 - Nov 2021
Team & coworkers
Colleagues at Alorica
Other employees you can reach at alorica.com. View company contacts for 64087 employees →
RM
Remalyn Miraflor
Colleague at AloricaPasig, National Capital Region, Philippines, Philippines
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RV
Rochelle Villa
Colleague at AloricaCainta, Calabarzon, Philippines, Philippines
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AT
Avery Thompson
Colleague at AloricaMauldin, South Carolina, United States, United States
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KE
Kaitlin Eklund
Colleague at AloricaRockford, Illinois, United States, United States
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CC
Clareanys Camargo
Colleague at AloricaPanama City, Panamá, Panama, Panama
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VN
Vignesh Natchathiram
Colleague at AloricaBengaluru, Karnataka, India, India
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LC
Laurencio C.
Colleague at AloricaMetro Manila, National Capital Region, Philippines, Philippines
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VL
Victoria Lopez
Colleague at AloricaSan Antonio, Texas Metropolitan Area, United States
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KW
Keiyjuan Williams
Colleague at AloricaTulsa, Oklahoma, United States, United States
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MM
Marquel Miller
Colleague at AloricaStockton, California, United States, United States
View →
Remalyn Miraflor
Colleague at AloricaPasig, National Capital Region, Philippines, Philippines
View →
RV
Rochelle Villa
Colleague at AloricaCainta, Calabarzon, Philippines, Philippines
View →
AT
Avery Thompson
Colleague at AloricaMauldin, South Carolina, United States, United States
View →
KE
Kaitlin Eklund
Colleague at AloricaRockford, Illinois, United States, United States
View →
CC
Clareanys Camargo
Colleague at AloricaPanama City, Panamá, Panama, Panama
View →
VN
Vignesh Natchathiram
Colleague at AloricaBengaluru, Karnataka, India, India
View →
LC
Laurencio C.
Colleague at AloricaMetro Manila, National Capital Region, Philippines, Philippines
View →
VL
Victoria Lopez
Colleague at AloricaSan Antonio, Texas Metropolitan Area, United States
View →
KW
Keiyjuan Williams
Colleague at AloricaTulsa, Oklahoma, United States, United States
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MM
Marquel Miller
Colleague at AloricaStockton, California, United States, United States
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2 education records
Het Patel education
Postgraduate Degree, Programming And Internet Technologies
Diploma Of Education, Information Technology, 9
FAQ
Frequently asked questions about Het Patel
Quick answers generated from the profile data available on this page.
What company does Het Patel work for?
Het Patel works for Alorica.
What is Het Patel's role at Alorica?
Het Patel is listed as Technical Support Agent at Alorica.
Where is Het Patel based?
Het Patel is based in Montreal, Quebec, Canada while working with Alorica.
What companies has Het Patel worked for?
Het Patel has worked for Alorica, Io Solutions Contact Center, Bringasoft Inc, and Cactus Creatives Pvt. Ltd..
Who are Het Patel's colleagues at Alorica?
Het Patel's colleagues at Alorica include Remalyn Miraflor, Rochelle Villa, Avery Thompson, Kaitlin Eklund, and Clareanys Camargo.
How can I contact Het Patel?
You can use AeroLeads to view verified contact signals for Het Patel at Alorica, including work email, phone, and LinkedIn data when available.
What schools did Het Patel attend?
Het Patel holds Postgraduate Degree, Programming And Internet Technologies from Collège Universel.
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