Hetvi Shah Email & Phone Number

Texas, United States

College Park, Maryland, United States

• Directing cross-functional collaboration to enhance operational efficiency in packaging and delivery services, driving a 20% improvement in workflow optimization and customer satisfaction across campus events.
• Leading process improvements and automation in inventory management, reducing waste by 25% and ensuring continuous availability of high-demand items, while cutting costs by 15%.
• Mentoring and coaching team members, implementing performance metrics that are elevating team productivity by 40%, fostering a culture of accountability and continuous improvement.
• Optimizing operational processes through data-driven decisions, tracking service performance to identify bottlenecks, resulting in a 15% increase in daily output.
• Implementing sustainable practices aligned with UMD’s environmental goals, integrating eco-friendly packaging and reducing material costs by 10%.

India

• Automated, Deployed, and Tested Data Pipelines using TeamCity, Octopus Deploy, and Amazon Web Services to migrate data by leveraging cloud-native services such as AWS Lambda, EC2, S3, AWS CLI, and CloudFormation.
• Implemented ELB, EBS, Auto Scaling, Route 53, RDS, and CloudWatch to enhance system scalability, reliability, and performance, resulting in a 50% improvement in overall system efficiency, a 40% reduction in downtime.
• Streamlined the currently programmed test scripts and automated the manual ones using PowerShell and Bash Scripting, boosting efficiency by 90%; conducted testing using Gitbash (Linux) and tracked defects.
• Ensured that code/configurations adhered to the highest security standards, logging, debug & error handling, and performance, meeting non-functional requirements by 30%.
• Orchestrated seamless product delivery through in-depth collaboration and communication with the client and developer team while adhering to SDLC, leading requirements analysis, use cases, and documentation, achieving.
• Mentored junior team members on complex analyses and best practices in data engineering, improving team productivity by 25%.

Mumbai, Maharashtra, India

• Acquired 40 hours/week of training in ETL tools like Informatica and Ab-initio & crafted foundational proficiency in programming, test-driven development, SDLC, and troubleshooting.
• Applied business and functional knowledge including testing standards, guidelines, and testing methodology to meet the team's overall test objectives and tracked defects to closure at the rate of approximately 13/week.

Mumbai, Maharashtra, India

• Optimized classification, regression, and clustering models, improving accuracy by 30% using Spark, and developed visualizations with Matplotlib, Seaborn, and Tableau to drive data-driven decisions by 25%.
• Conducted A/B testing to optimize conversion rates by 10% and utilized SQL for complex data extraction, reducing data latency by 30%.

• Analyzed and rectified discrepancies in 90% of datasets using SQL, Python, and Jupyter Notebook, ensuring data integrity.
• Designed 25 visually compelling charts and reports using Excel and Tableau, based on comprehensive research across 15 industries, increasing client comprehension and engagement by 30% and providing valuable insights.

• Supported execution of email and social media campaigns, contributing to a 10% increase in engagement metrics.
• Gathered, analyzed, and reported data from marketing campaigns, resulting in a 15% improvement in campaign ROI.
• Maintained and updated the business database, ensuring a 99% data accuracy rate and facilitating targeted marketing efforts.
• Produced and designed sales materials, resulting in a 20% increase in sales lead conversion.
• Actively participated in client meetings, providing valuable insights and contributing to a 10% increase in client satisfaction.
• Created and curated content for the company's website and social media platforms, resulting in a 25% growth in online followers and engagement.

• Conducted in-depth research on the company's goods and services, resulting in a 15% increase in website accuracy and relevance.
• Engaged in frequent communication with project managers, averaging 3 meetings per week, to discuss and refine web design strategies.
• Executed rigorous usability and functionality tests on websites, identifying and rectifying an average of 10 issues per week, enhancing overall user satisfaction by 20%.
• Actively contributed to the development process by completing tasks such as data creation and code writing, resulting in a 10% reduction in project completion time.

Master'S Degree, Information Systems

Bachelor Of Engineering - Be, Information Technology, 3.80

Diploma, Information Technology, 3.50