Heungsu (Charles) Park is a certified revenue management professional with over ten years of experience in hotel revenue management and sales. He developed revenue management fundamentals and established revenue management solutions for entire organizations. He also excels at collaborating with cross-functional teams to deliver results.Key Skills - HospitalityRevenue OptimizationPricing StrategyE-CommerceDistribution StrategyBusiness DevelopmentData DrivenLoyalty Management
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Sales ManagerShiji GroupSeoul, Kr -
Sales ManagerShiji Group Apr 2024 - Present대한민국 서울 -
Business Development ManagerLighthouse Feb 2023 - Mar 2024대한민국- Lighthouse is a formerly OTA Insight- Expanding the commercial platform and product catalogue in Korean market by cold-calling, industry networking and marketing activations e.g. conferences, seminars, email campaigns, trainings - Mainly targeting local hotels in Korea and keep onboarding domestic chains and independent hotels by strategically approaching stakeholders on both property & headquarter levels- Foster strategic partnerships with hotel tech partners- Conducting in-depth market research to identify emerging trends and competitive insights to share with customers & prospects as well as to guide localization or the product and selling approach.- Act as a contributor for HSMAI Korea representing the company. -
Head Manager Of Membership Development PartLotte Hotels And Resorts Jun 2022 - Feb 2023대한민국 서울- Establish loyalty program policy and develop new program- Extend partnership with related industry in order to increase number of members -
On LeaveLotte Hotels And Resorts Jun 2021 - May 2022대한민국 서울- Paternity Leave -
Head Manager Of Revenue ManagementLotte Hotels And Resorts Feb 2020 - Jun 2021대한민국 서울- Oversaw 26 properties (17 in S. Korea + 9 overseas) and monitored revenue management activities as well as business analysis- Spearheaded the gradual implementation of new systems including IDeaS G2/G3 revenue management system, SiteMinder channel manager, OTA Insight (Rate Insight & Revenue Insight), Travelclick Demand 360, and Sabre Synxis for CRS- Created user manual and implementation guide for revenue management solutions for revenue managers- Hosted regular training programs for property revenue managers to improve productivity and efficiency- Maintained relationship with OTA market managers representing Lotte Hotel Group -
Revenue ManagerLotte Hotels And Resorts Mar 2019 - Feb 2020대한민국 서울- Oversaw 26 properties (17 in S. Korea + 9 overseas) and monitored revenue management activities as well as business analysis- Spearheaded the gradual implementation of new systems including IDeaS G2/G3 revenue management system, SiteMinder channel manager, OTA Insight (Rate Insight & Revenue Insight), Travelclick Demand 360, and Sabre Synxis for CRS- Created user manual and implementation guide for revenue management solutions for revenue managers- Hosted regular training programs for property revenue managers to improve productivity and efficiency- Maintained relationship with OTA market managers representing Lotte Hotel Group -
Revenue ManagerSigniel Seoul Jun 2017 - Jan 2020Seoul- 235 keys- Forbes 4 Star (2020)- Awarded Best Employee of the Year (2019)- Implemented distribution systems including Rate Tiger/SiteMinder channel manager, Trust for GDS, IDeaS G2 revenue management system, OTA Insight (rate insight, revenue insight), and Demand 360- Closely worked with GM and DoSM to achieve revenue targets by managing and optimizing pricing, promotions, merchandising, assortment planning, and forecasting across all channels- Collaborated with other departments such as marketing, finance, and operations to develop innovative solutions that improved overall business practices- Conducted regular analysis on all aspects of revenue management to ensure optimal performance and customer satisfaction- Provided analytical support for decision making related to inventory levels based on demand forecasts and performance data
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Sales ManagerSigniel Seoul Oct 2016 - Jan 2019Seoul- 235 keys (A Member of the Leading Hotels of the World - LHW)- Forbes 4 Star (2020)- Awarded Best Employee of the Year (2019)- Built fundamentals of sales strategy and account management plans during pre-opening preparation (Oct 2016 - Mar 2017)- Created regular sales strategy and analysis report and reported to Director of Sales and Marketing- Had a regular meeting and sales call with OTA market managers and the Leading Hotels of the World (GDS Representative Company) in order to discuss sales and marketing opportunities- In charge of Wholesale Travel Agency (Online/Offline)
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Sales ManagerLotte Hotel Seoul Jan 2013 - Oct 2016Seoul- 1,120 keys (A Member of World Hotels)- Best Business Hotel in Seoul by Business Traveller (2013-2016)- Awarded Best Sales of the Month (3 times)- Hosted and handled various domestic and international MICE group- Created regular sales strategy and analysis report and reported to Director of Sales and Marketing- Had a regular meeting and World Hotels (GDS Representative Company) in order to discuss sales and marketing opportunities- In charge of Wholesale Travel Agency (Online/Offline) -
Sales AssociateHanatour Apr 2008 - Apr 2010Seoul- The biggest travel agency in Korea- Managed tour products (package tour/airtel) of Canada area (2008-2009) and Guam area (2009-2010)- Closely collaborated with salesmen in order to meet the budget and the tourism board for promotions
Heungsu (Charles) Park, Crme Education Details
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Tourism Management -
Tourism Management / Business Administration
Frequently Asked Questions about Heungsu (Charles) Park, Crme
What company does Heungsu (Charles) Park, Crme work for?
Heungsu (Charles) Park, Crme works for Shiji Group
What is Heungsu (Charles) Park, Crme's role at the current company?
Heungsu (Charles) Park, Crme's current role is Sales Manager.
What schools did Heungsu (Charles) Park, Crme attend?
Heungsu (Charles) Park, Crme attended Kyung Hee University 경희대학교, Kyung Hee University 경희대학교.
Who are Heungsu (Charles) Park, Crme's colleagues?
Heungsu (Charles) Park, Crme's colleagues are Magdalena Kokot, Jessica Tan, Nuria Aparicio Dguez, Łukasz Królik, Yvan Cayet, 이찬희, Camila Becchia.
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