Waldys Herrera Email & Phone Number

Jamaica, New York, United States

Completed a bartending bootcamp with a concentration in bar setup and operations. Acquired beverage knowledge through sampling cocktails, achieving an understanding of specialty ingredients and drink preparation with 100% accuracy.Delivered impeccable customer service to hundreds of satisfied customers each month on average, resulting in a 20% increase in positive reviews for the establishment. Ensuring all guests felt welcome and were given responsive professional, and gracious service at all times.Exceed expectations of my role by learning other restaurant’s POS systems to help with business needs.Cleaned and organized the bar area in keeping with the restaurant’s philosophy, culture, and standards of excellence.

Garden City, New York, United States

Frequently have had net sales of over $2,000 - $5000 in a shift with gratuity averaging 20%Kept immediate supervisor promptly and fully informed of all problems or unusual matters of significance. Took prompt corrective action where necessary or suggests alternative courses of action.Delivered an unparalleled guest experience through the best combination of food, drinks, and games in an ideal environment for celebrating all out fun.

Westbury, New York, United States

New York, United States

Conducting myself in a professional manner to assure patients understand their financial obligation to pay for medical services rendered; obtain all necessary information and enter it into the billing system for timely and accurate billing and collection. Verifying insurance coverage for elective surgeries, high volume services, patients with ongoing courses of treatment. Identifying reasons why a claim is denied and obtaining the necessary information to resolve the issue. Managing my time in a productive manner to maximize each moment to reach my goals without sacrificing quality or quantity.

Oceanside, New York, United States

Responsible for positive guest interactions while serving guests in a friendly and efficient manner and play an integral role in ensuring the customers have an exceptional & outstanding dining experience. Assist customers to select food and beverages by presenting the menu, offering cocktails, suggesting courses, explaining the chef's specialties, answering food preparation questions, staying updated on current menu choices, specialties, and menu deviations, and knowing if the kitchen staff is running out of any items for restocking purposes. Preparing room for dining by clothing tables and setting decorations, condiments, candles, napkins, service plates, and utensils then maintain table setting by removing courses as completed; replenishing utensils; refilling water glasses; being alert to customer spills or other special needs.

Rockville Centre, Ny

Process orders up to $5M annually for major retailers such as Amazon, Target, Walmart, etc.Support peer management staff and serve as operations manager to the company owner.Organize and consolidate data using Access or Excel to assist management with presentations. Schedule, attend, and facilitate meetings alongside management with partners and investors. Including, taking meeting minutes and identifying follow-up and action items for the individuals involved. Create, on average, 25 to 50 invoices daily using Account-Mate. Prepare memos, reports, and financial statements through word processing, spreadsheet, database, and presentation software such as PowerPoint.

United States

Associate'S Degree, Business Administration And Management, General

Bachelor'S Degree, Accounting