Alysa Turner Email & Phone Number

Washington, DC, US

I'm so proud to champion the voice of Google Cloud's biggest fans! My big-picture focus is owning the global engagement strategy for community-led event growth in the Google Cloud customer community. That currently looks like:-Designing a chapter program that combines face-to-face events and digital experiences to cultivate community in key cities..

In my first 6 months I was busy executing programming in the Google Cloud customer community like:- Partnering with the Google Customer Insights & Advocacy team to activate industry special interest groups- Emceeing virtual education sessions and in-person half-day events across the US and Canada- Collaborating with my EMEA and LATAM counterparts to ensure.

It's such a joy to support caregiver communities amid a worsening child care crisis within this karma-based care exchange mobile app by:- Creating help content to simplify member onboarding and app feature adoption- Collaborating on brand awareness strategy and content development for social channels

At this generative AI sales tech startup, I was waist-deep in creative strategies to enrich, engage, and scale a community of outbound sales dev leaders and build up the RightBound brand through social engagement initiatives.On the social media front, I hung out on LinkedIn & Twitter building sales pipeline by:-Designing and executing a data-driven.

As the CXLife Community Manager, I was challenged to exercise my creative potential as a community-builder. As one leg of the Community & Advocacy team, I worked to cement CXLife as the go-to resource for CX professionals and support customer-facing humans by:- Leveraging SEO strategies to develop content and resources for various CX personas- Owning.

I supported the Content Management & Workflow Solutions team in driving the conversion of DocuShare free trial users to subscribers by:- Designing and building a multi-lingual product support community on the Tribe platform- Developing an onboarding journey, content strategy, and learning paths for product education- Establishing channels for end-user.

Wanting to try my hand at freelance community building, I helped the Single Grain community transition away from a Facebook Group to a native community platform experience (Circle.so) by:- Transitioning members from Facebook group to new Circle accounts- Designing an onboarding process and other white glove member experiences- Curating content based on.

I joined this digital marketing startup to improve Growth Tools’ brand authority and relationship with the entrepreneurial community by:- Devising and executing engagement strategy centered on educating small business owners- Boosting client outcomes through live client workshops and digital enablement assets- Forging brand partnerships and securing.

Kansas City Metropolitan Area

In my final stretch at Netsmart, I advocated to ensure clients were top of mind for all departments (not just the client-facing ones) and to extend the CX team's impact in the organization by:- Driving content, engagement, adoption, and product strategy for online community & CX mobile app- Owning content strategy/development, presenter relations.

Kansas City Metropolitan Area

This role is where I was introduced to community-building and I fell in love! In my first two years at this Healthcare/IT organization, I united the siloed user communities by:- Partnering with Client Education, Support, Engineering, and UX teams to design and project manage the launch of a singular online community experience- Establishing an editorial.

Kansas City Metropolitan Area

I consider this my first big-girl job because I had a desk, a work bag, and a badge. Between troubleshooting, resolving, logging, and triaging inbound technical support calls, I:- Designed and led new hire onboarding and training sessions for support tools- Created end user self-service guides based on the most reported incidents to aid in case deflection.

South Orange, New Jersey, United States

I didn't get to wear a lab coat or goggles, but I did get to:- Coordinate appointments and communicate details of eye-tracking experiment to participants- Research and analyze related studies and data for deep learning presentation and review- Present weekly findings to fellow researchers and professors