Calvin Ho Email & Phone Number

• Technical Project Management: Drove $120M in business growth by leading technical program management initiatives, including cybersecurity and customer experience enhancements, supporting long-term client partnerships
• Business Operations: Oversaw network and security upgrades from procurement to implementation to improve security, reliability and overall user experience.
• SOC 2 Readiness: Spearheaded a $65M project to achieve SOC 2 compliance, assembling tech teams and coordinating with vendors and SMEs to ensure adherence to industry standards.

New York, NY, US

• PMO: Set up PMO to coordinate manufacturing activities for a pharmaceutical company. Managed budgeting, reporting and relationships with clients and stakeholders in Europe and N. America.
• Business Intelligence & Analytics: Spearheaded digital transformation initiatives to enhance data-driven decision-making and created resources to optimize sales enablement. Designed and implemented analytics programs.
• Change Management: Led implementation of Oracle ERP solution for a car rental company. Managed 100+ stakeholders across 20+ workstreams and led change management efforts to drive operational efficiency and visibility.
• Sales Enablement: Directed account planning, training, marketing, and enablement strategies to successfully market and sell Gen AI consulting solutions, driving engagement with prospective clients.
• Strategic Planning: Directed a strategic roadmap for a telecom client, securing a $34M budget for integration efforts, streamlining processes to align post-acquisition operations.
• Diversity, Equity, and Inclusion: Launched a DEI program to foster an inclusive culture and increase employee engagement. Doubled minority recruits and reduced employee turnover.

• Market Research and Product Development: Led product development and design of an event management platform. Built business partnerships with vendors.

Bentonville, Arkansas, US

• Global Supply Chain & Cost Analytics: Spearheaded a comprehensive cost analytics program, driving $14M in cost savings through global vendor negotiations and enhanced eCommerce operations.
• Data Analytics for Business Insights: Developed data reporting tools that improved inventory management and guided pricing strategies, aligning analytics initiatives with company-wide objectives to improve profitability.
• Cross-Functional Collaboration: Led cross-functional initiatives to streamline operations, overseeing supply chain efficiencies and influencing pricing strategies for sustainable growth.
• International Expansion: Drove international expansion of cost-saving practices, overseeing supply chain operations in North, Central and South America.

San Francisco, California, US

• Marketing and Sales Operations: Led business intelligence and market analysis initiatives that expanded HomeSuite’s market presence into six new cities. Developed KPIs and segmentation strategies that improved.
• Business Operations: Created and implemented strategic partnerships, driving customer segmentation insights that enabled targeted marketing campaigns and expanded property listings by 40%.

Sunnyvale, CA, US

• Business and Market Intelligence: Drove 40% YoY revenue growth by developing scalable revenue reporting scorecards and dashboards, directly enhancing ad sales and customer success strategies and contributing to $400M.
• Product Analytics and Business Operations: Assisted product teams to improve QA and product performance. Led automation efforts to provide cross-functional teams with actionable insights, boosting operational.

Culver City, California, US

• Collaborated with Co-Founders and CEO: Played a key role in launching a food ordering and payment processing startup tailored for restaurants, contributing to the company’s strategic direction and operational setup.
• Scaled Business Operations: Led efforts to scale operations, implementing processes that supported rapid growth and ensured the smooth functioning of daily activities.
• Refined Product-Market Fit: Conducted market analysis and gathered customer feedback to refine product offerings, enhancing alignment with market demand and improving customer satisfaction.
• Streamlined Customer Experience: Monitored and optimized account management processes, resulting in a more efficient and seamless customer experience, which contributed to increased client retention and satisfaction.

Amsterdam, Noord-Holland, NL

• Business Intelligence: Led market research and strategic initiatives to analyze market trends and consumer behavior and devised strategies to improve consumer electronics business
• Marketing Strategy: Developed sales and marketing strategies and campaigns to drive revenues.

• Market Research: Helped clients navigate complex market dynamics, resulting in improved sales performance and competitive positioning in the retail and telecom sectors.
• Strategic Planning: Developed modeling, forecasting, market insights and strategic recommendations to solve clients’ strategic and business problems.

Chicago, IL, US

• Financial Market Analysis and Forecasting: Managed forecasting and financial analysis projects, developing data-driven models to advise senior leadership on monetary policy.
• Economic Research: Gathered and analyzed large data sets to study US mortgage and housing markets.

Bachelor Of Arts - Ba, Economics

Mba, Finance, Strategy And Operations