Calvin Ho Email & Phone Number

• Technical Project Management: Drove $120M in business growth by leading technical program management initiatives, including cybersecurity and customer experience enhancements, supporting long-term client partnerships• Business Operations: Oversaw network and security upgrades from procurement to implementation to improve security, reliability and overall user experience.• SOC 2 Readiness: Spearheaded a $65M project to achieve SOC 2 compliance, assembling tech teams and coordinating with vendors and SMEs to ensure adherence to industry standards.

New York, Ny, Us

• PMO: Set up PMO to coordinate manufacturing activities for a pharmaceutical company. Managed budgeting, reporting and relationships with clients and stakeholders in Europe and N. America.• Business Intelligence & Analytics: Spearheaded digital transformation initiatives to enhance data-driven decision-making and created resources to optimize sales enablement. Designed and implemented analytics programs that improved pipeline transparency, sales targeting and efficiency for large-scale client accounts.• Change Management: Led implementation of Oracle ERP solution for a car rental company. Managed 100+ stakeholders across 20+ workstreams and led change management efforts to drive operational efficiency and visibility.• Sales Enablement: Directed account planning, training, marketing, and enablement strategies to successfully market and sell Gen AI consulting solutions, driving engagement with prospective clients.• Strategic Planning: Directed a strategic roadmap for a telecom client, securing a $34M budget for integration efforts, streamlining processes to align post-acquisition operations.• Diversity, Equity, and Inclusion: Launched a DEI program to foster an inclusive culture and increase employee engagement. Doubled minority recruits and reduced employee turnover.

• Market Research and Product Development: Led product development and design of an event management platform. Built business partnerships with vendors.

Bentonville, Arkansas, Us

• Global Supply Chain & Cost Analytics: Spearheaded a comprehensive cost analytics program, driving $14M in cost savings through global vendor negotiations and enhanced eCommerce operations. • Data Analytics for Business Insights: Developed data reporting tools that improved inventory management and guided pricing strategies, aligning analytics initiatives with company-wide objectives to improve profitability.• Cross-Functional Collaboration: Led cross-functional initiatives to streamline operations, overseeing supply chain efficiencies and influencing pricing strategies for sustainable growth.• International Expansion: Drove international expansion of cost-saving practices, overseeing supply chain operations in North, Central and South America.

San Francisco, California, Us

• Marketing and Sales Operations: Led business intelligence and market analysis initiatives that expanded HomeSuite’s market presence into six new cities. Developed KPIs and segmentation strategies that improved conversion rates and increased user engagement by 50%, contributing to a tripling of company valuation.• Business Operations: Created and implemented strategic partnerships, driving customer segmentation insights that enabled targeted marketing campaigns and expanded property listings by 40%.

Sunnyvale, Ca, Us

• Business and Market Intelligence: Drove 40% YoY revenue growth by developing scalable revenue reporting scorecards and dashboards, directly enhancing ad sales and customer success strategies and contributing to $400M acquisition.• Product Analytics and Business Operations: Assisted product teams to improve QA and product performance. Led automation efforts to provide cross-functional teams with actionable insights, boosting operational efficiencies and supporting strategic decision-making.

Culver City, California, Us

• Collaborated with Co-Founders and CEO: Played a key role in launching a food ordering and payment processing startup tailored for restaurants, contributing to the company’s strategic direction and operational setup.• Scaled Business Operations: Led efforts to scale operations, implementing processes that supported rapid growth and ensured the smooth functioning of daily activities.• Refined Product-Market Fit: Conducted market analysis and gathered customer feedback to refine product offerings, enhancing alignment with market demand and improving customer satisfaction.• Streamlined Customer Experience: Monitored and optimized account management processes, resulting in a more efficient and seamless customer experience, which contributed to increased client retention and satisfaction.

Amsterdam, Noord-Holland, Nl

• Business Intelligence: Led market research and strategic initiatives to analyze market trends and consumer behavior and devised strategies to improve consumer electronics business• Marketing Strategy: Developed sales and marketing strategies and campaigns to drive revenues.

• Market Research: Helped clients navigate complex market dynamics, resulting in improved sales performance and competitive positioning in the retail and telecom sectors.• Strategic Planning: Developed modeling, forecasting, market insights and strategic recommendations to solve clients’ strategic and business problems.

Chicago, Il, Us

• Financial Market Analysis and Forecasting: Managed forecasting and financial analysis projects, developing data-driven models to advise senior leadership on monetary policy.• Economic Research: Gathered and analyzed large data sets to study US mortgage and housing markets.

Bachelor Of Arts - Ba, Economics

Mba, Finance, Strategy And Operations