Heydi Castro Email & Phone Number

Atlanta, Georgia, United States

• Develop and execute marketing strategies to drive brand awareness and sales for the student-run Saxbys cafe
• Plan and coordinate promotional events on campus, targeting key student audiences to boost engagement
• Lead a marketing team in creating content for social media, email campaigns, and on-campus advertising
• Analyze marketing performance data to optimize campaigns and improve overall results
• Collaborate with the operations team to align marketing efforts with business goals

Atlanta, Georgia, United States

• Delegate tasks to optimize team performance by organizing the work environment and improving productivity
• Monitor and supervise the team to achieve the goal of guest satisfaction and contribute to growth of organization
• Discover training needs and provide coaching to team members. Listen to feedback to resolve any issues or conflicts from both team members and guests
• Reporting progress to higher management and asking for feedback
• Upholding culture of company by leading by example in “making lives better”

Atlanta, Georgia, United States

• Oversee daily operations, including staff coordination and inventory tracking
• Ensure health and safety compliance while maintaining a clean and efficient environment
• Lead service shifts, assist with orders, and perform quality checks
• Conduct training of Dragonflies to maximize potential and mentoring where applicable. Teach how to effectively upsell, anticipate guest needs, and give a memorable experience
• Bartend during shifts, enhancing guest experiences
• Train new team members, ensuring service and food safety standards are met

Atlanta, Georgia, United States