As a passionate Team Lead at Ollyo, I harness my expertise in HTML5, PHP, and MySQL to empower our tech support team and deliver impactful technical solutions. Since joining in March 2023, I’ve prioritized building innovative, reliable systems that drive both team efficiency and customer satisfaction.With a Bachelor’s in Computer Science from Bangladesh University, I actively bridge academic insights with real-world challenges to ensure practical, high-quality outcomes.My journey in customer support has been shaped by valuable leadership experience at JoomShaper, where I fine-tuned my ability to elevate service standards. I bring a strategic mindset and collaborative leadership approach, ensuring that our team consistently exceeds client expectations through thoughtful problem-solving and teamwork.