Principal Engagement Manager
CurrentSkylight is a digital consultancy using design and technology to help government agencies deliver better public services.https://skylight.digital/
Oct 2024 - Present
AeroLeads people directory · profile
Zach Thomas Email & Phone Number
Civic tech and design leader | Featured by Fast Company, MailChimp, Adobe | Ambassador @ NASA JPL
at
Skylight
LinkedIn matched
✓ Verified May 2026
3 data sources
Profile completeness 86%
Current company
Role
Civic tech and design leader | Featured by Fast Company, MailChimp, Adobe | Ambassador @ NASA JPL
Location
Washington, District Of Columbia, United States
Who is Zach Thomas? Overview
A concise factual answer block for searchers comparing this professional profile.
Quick answer
Zach Thomas is listed as Civic tech and design leader | Featured by Fast Company, MailChimp, Adobe | Ambassador @ NASA JPL at Skylight, based in Washington, District Of Columbia, United States. AeroLeads shows a matched LinkedIn profile for Zach Thomas.
Zach Thomas previously worked as Principal Engagement Manager at Skylight and Design and Innovation Consultant at Prosper. Zach Thomas holds Bachelors Of Arts, Psychology, Human-Computer Interaction from University Of North Florida.
Company email context
Email format at Skylight
This section adds company-level context without repeating Zach Thomas's masked contact details.
Skylight
Review company-level records connected to Zach Thomas before choosing the right outreach path.
Profile bio
About Zach Thomas
I’m a civic tech and design leader, featured by Fast Company, Mailchimp, and Adobe, with over 15 years of experience creating digital solutions that improve public services and drive equity. I’ve had the opportunity to work with global organizations like the IMF and the United Nations, as well as prestigious institutions like MIT and Harvard. Currently, I lead civic CX strategy for Skylight, helping government agencies leverage design and technology to enhance public service delivery. I also support NASA Jet Propulsion Laboratory as a Solar System Ambassador, advocating for STEM and space exploration. As the founder of the District Innovation Lab and a designOps consultant, I’ve trained hundreds of designers and empowered nearly as many mission-driven organizations to deliver impactful, human-centered solutions that scale and drive real-world change.
Current workplace
Zach Thomas's current company
Company context helps verify the profile and gives searchers a useful next step.
10 roles
Zach Thomas work experience
A career timeline built from the work history available for this profile.
Design And Innovation Consultant
Apr 2009 - Oct 2024
Product Design Manager
Led the integration of research and technology across the product team as principal designer, overseeing learning systems, tech platforms, UX research, and CX design. My efforts improved the consumer experience and streamlined operations, fostering a more data-driven and agile approach.
Aug 2022 - Aug 2023
Cx Program Manager
Jan 2022 - Aug 2022
Product Operations Analyst, Lead Ux Instructor
Aug 2016 - Dec 2021
Design Director And Co-Founder
Partnering with accelerators, global NGOs, government agencies, and social enterprises, I managed projects from design to delivery, trained apprentices through hands-on experience, and provided expertise in service design, product design, design ops, and business innovation.
Dec 2017 - Aug 2022
Service Design Consultant
Facilitated the end-to-end implementation of Salesforce systems for large enterprises, from discovery to delivery. This included integrating AI-enabled services and analytics, developing strategic plans with stakeholders, and enhancing customer engagement through improved processes and centralized insights.
Apr 2016 - Oct 2018
Creative Director, Digital
Championed digital strategy and managed web projects, overseeing design, development, and video teams. I drove the agency's shift from traditional to digital work, expanding our offerings and client base, and enhancing project efficiency.
Jun 2013 - Apr 2016
Information Technology Manager (Faculty Association)
Apr 2007 - Aug 2009
Communications Manager (Student Affairs)
Jun 2006 - Feb 2008
1 education record
Zach Thomas education
-
University Of North Florida
FAQ
Frequently asked questions about Zach Thomas
Quick answers generated from the profile data available on this page.
What company does Zach Thomas work for?
Zach Thomas works for Skylight.
What is Zach Thomas's role at Skylight?
Zach Thomas is listed as Civic tech and design leader | Featured by Fast Company, MailChimp, Adobe | Ambassador @ NASA JPL at Skylight.
Where is Zach Thomas based?
Zach Thomas is based in Washington, District Of Columbia, United States while working with Skylight.
What companies has Zach Thomas worked for?
Zach Thomas has worked for Skylight, Prosper, General Assembly, District Innovation Lab, and Kell Partners.
How can I contact Zach Thomas?
You can use AeroLeads to view verified contact signals for Zach Thomas at Skylight, including work email, phone, and LinkedIn data when available.
What schools did Zach Thomas attend?
Zach Thomas holds Bachelors Of Arts, Psychology, Human-Computer Interaction from University Of North Florida.
Find 750M verified contacts
Search by job title, company, industry, location, and seniority. Export verified B2B contact data when you need it.
Start free trial