Zain Ul Haq

Zain Ul Haq Email and Phone Number

Information Technology Project Lead @ CIM | Canadian Institute of Mining, Metallurgy and Petroleum
Putrajaya, Putrajaya, MY
Zain Ul Haq's Location
Putrajaya Federal Territory, Malaysia, Malaysia
About Zain Ul Haq

I am a founder of a creative software and web development agency that helps businesses achieve their goals through efficient use of technology. With over 10 years of experience in various IT functions, including analysis, project management, solution development, quality assurance, and fraud detection, I have a strong background in delivering innovative and reliable solutions for diverse clients and industries.I hold a BS(Hons) degree in Computer Science, an MBA, and certifications in PRINCE2 and Lean Six Sigma Yellow Belt. I have also worked with Upwork's Trust & Safety and HR teams as an HR Data / Process Analyst, where I managed data for the hybrid workforce, developed an ad-hoc report request system, and created dashboards for self-service reporting. I am passionate about improving processes, enhancing customer satisfaction, and solving complex problems using data and technology.

Zain Ul Haq's Current Company Details
CIM | Canadian Institute of Mining, Metallurgy and Petroleum

Cim | Canadian Institute Of Mining, Metallurgy And Petroleum

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Information Technology Project Lead
Putrajaya, Putrajaya, MY
Website:
cim.org
Employees:
98
Zain Ul Haq Work Experience Details
  • Cim | Canadian Institute Of Mining, Metallurgy And Petroleum
    Information Technology Project Lead
    Cim | Canadian Institute Of Mining, Metallurgy And Petroleum
    Putrajaya, Putrajaya, My
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  • Techimz
    Founder
    Techimz May 2023 - Present
    We're a creative software and web development agency helping the businesses achieve their goals through efficient use of technology. Our team is composed of young and dynamic project managers, solution architects, database design & development experts, web and mobile application developers, quality assurance engineers, social media and digital marketing specialists.
    View
  • Upwork
    Hr Data Analyst
    Upwork Oct 2021 - May 2023
    Pakistan
    As an HR Data Analyst at Upwork, I managed data for the hybrid workforce and developed an ad-hoc report request system. Using Looker and other visualization tools, I created dashboards for self-service reporting. I led a small team and also contributed to the successful implementation of the strategic projects.
    View
  • Upwork
    Tsi Technical Specialist
    Upwork Sep 2019 - Sep 2021
    Lahore, Pakistan
    Responsible for making Upwork a safe platform for both freelancers & clients. Also, investigating customer accounts to determine risk & taking proper actions to minimize customer inconvenience and fraudulent activity. Actively involved in pulling data and useful reports from Upwork's data warehouse for analysis and presentation.. Creating reports and dashboards using industry standard tools.
    View
  • Blue Star Learning
    Software Project Manager & System Analyst
    Blue Star Learning Sep 2017 - Jul 2019
    Remote
    - Reported directly to the CEO and coordinated with departmental directors. I thrived on managing, scheduling, and organizing an average of 3 projects simultaneously ensuring smooth completion of project tasks.- I was responsible for identifying key areas that need computerization and developed solutions to automate the manual work processes.- I utilized work-breakdown structure (WBS) to ensure appropriate allocation of resources keeping in view the time, cost, and develop manageable scheduling for completion of deliverables.- Acted as a focal person for resolving any technical issues in the application suite.- Trained the new hires on usage of the application suite and answered any questions / queries raised by the end users.
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  • Accountancy Outsourcing Services
    Software Qa Manager
    Accountancy Outsourcing Services Oct 2014 - Sep 2017
    Lahore, Pakistan
    - Ensuring that products contain zero bugs before it is delivered to the client- Conducting system analysis activities- Applying six sigma techniques for process improvement, re-engineering and waste elimination- Maintaining technical documentation of projects- Assisting project manager during the project lifecycle- Delivering project presentations to clients- Communicating with clients over requirements & technical issues
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  • Telenor Pakistan
    Software Quality Assurance Specialist
    Telenor Pakistan Nov 2012 - Sep 2014
    Islamabad
    1. Working with Software QA team as a Software QA Specialist2. Assisting Manager quality assurance in executing software development activities3. Developing the team and guiding the team members in the area of QA and testing4. Documenting the QA methodologies and processes to be followed by software development team5. Working closely with software solution developers and sharing knowledge in the area of quality assurance and testing6. Making sure to develop and maintain the documentation of developed scripts7. Quality assurance of both in-house and out sourced software projects.8. Executing and implementing QA/IT strategy with respect to development
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  • Telenor Pakistan
    Team Lead Business Process Automation & Qa
    Telenor Pakistan Jan 2012 - Nov 2012
    Lahore, Pakistan
    Leading a team & helping to direct individual accomplishments towards organizational objectives. Primary responsibilities include:1. Software Project Management2. Software Quality Assurance3. Operational Support Management4. Standardization and Improvement Planning5. Process Improvement & Automation6. People Management
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  • Telenor Pakistan
    Business Process Automation Officer
    Telenor Pakistan May 2009 - Dec 2011
    Lahore, Pakistan
    1. Software Development2. Operational Support3. Projects Documentation
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  • Telenor Pakistan
    Customer Relationship Officer
    Telenor Pakistan Nov 2007 - May 2009
    Lahore, Pakistan
    Handling customers’ complaints/queries over the call and providing resolution within designated time frame
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Zain Ul Haq Skills

Software Project Management Quality Assurance Microsoft Sql Server Team Leadership Business Analysis User Acceptance Testing .net Testing Crystal Reports Test Cases Software Documentation Software Development Vendor Management Databases Borland Delphi Business Process Automation Sql Software Quality Assurance Team Management Systems Analysis Telecommunications Test Planning And Execution Black Box Testing Management Project Planning Requirements Analysis Cmmi Leadership Sdlc Test Planning Crm Regression Testing Consumer Insight Csi Stakeholder Management Customer Service Customer Engagement Customer Satisfaction Visio Oracle Customer Relationship Management Software Development Life Cycle

Zain Ul Haq Education Details

  • Virtual University
    Virtual University
    3.80
  • Virtual University
    Virtual University
    3.50

Frequently Asked Questions about Zain Ul Haq

What company does Zain Ul Haq work for?

Zain Ul Haq works for Cim | Canadian Institute Of Mining, Metallurgy And Petroleum

What is Zain Ul Haq's role at the current company?

Zain Ul Haq's current role is Information Technology Project Lead.

What schools did Zain Ul Haq attend?

Zain Ul Haq attended Virtual University, Virtual University.

What are some of Zain Ul Haq's interests?

Zain Ul Haq has interest in Innovation, Children, Civil Rights And Social Action, Social Networking, Environment, Education, Cricket, Poverty Alleviation, Science And Technology, Music.

What skills is Zain Ul Haq known for?

Zain Ul Haq has skills like Software Project Management, Quality Assurance, Microsoft Sql Server, Team Leadership, Business Analysis, User Acceptance Testing, .net, Testing, Crystal Reports, Test Cases, Software Documentation, Software Development.

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