Hezron Chacha Email & Phone Number

Nairobi County, Kenya

Nairobi County, Kenya

1. Engaged in global operational cooperation with counterparts in India, UK, Taiwan, Egypt, and Africa to localize operations and meet international IT requirements.2. Responsible for cloud-based incidents resolution for a variety of countries including Ghana, South Africa, and DRC and meeting SLA goals in varied geographies.3. Carried out the relocation.

Nairobi, Kenya

1. Formulated and enforced various IT security policies and practices to limit exposure to vulnerabilities in a remote access context to cloud systems.2. Supervised the cloud migration of important applications for organizations that were hybrid working enabling the systems to be more available and expanding.3. Oversaw management and disaster recovery.

Nairobi, Kenya

1. Supervised the design of migration plans driven by Cloud strategy, which enhanced access to information and improved the efficiency of staff-in-remote activities.2. Facilitated the implementation of a hybrid model of work, allowing for the management of operational activities through the Cloud System for secured remote working.3. Developed policies.

Nairobi, Kenya

1. Created short- and long-term network and telecommunication capacity plans, and ensured their effective execution.2. Worked to ensure the appointed ERP system remains up, running smoothly and available even to staff working off site.3. Brought into the organization's ability the processes of tracking for, checking for availability of, as well as.

Nairobi, Kenya

1. Carries out functions that promote the efficient operation of the Sacco's ICT network and Cloud infrastructure as directed by the ICT Manager.2. Controls and maintenance of both on premises and cloud based systems in an effort to enable business operations without unnecessary interruptions.3. Supervised and updated the register of ICT equipment.

Nairobi, Kenya

1. Ensured smooth operation of the Sacco’s ICT network by maintaining and repairing hardware such as PCs, laptops, printers, servers, and switches, while also commissioning new equipment.2. Provided timely technical support to staff, addressing system issues and assisting with software installation and configuration to ensure seamless workflow.3. Managed.

Nairobi, Kenya

• Microsoft Azure administration and configuration
• Windows Universal Platform development using C#
• Microsoft SQL server administration and configuration
• Office 365, sharepoint and Power BI Pro administration and configuration
• Website development and administration on open source platforms and content management system
• User support on both remote and on premise on computer related issues for both the staff and company clients and Inventory management on the company ICT equipment

Eldoret

• Assist in training of CCNA Routing and Switching certification, MCSA Windows Server 2012 certification
• Installation and maintenance of computers applications.
• Hardware installation, trouble shooting and maintenance on existing equipment such as desktop PCs, laptops, printers, monitors, switches and other computer equipment.
• Train users in use of equipment as well as user support.
• Other duties may be assigned as required

Bachelor'S Degree, Computer Science, 2Nd Class Honors

High School, Kenya Certificate Of Seconday Education, A-