Hensley Fonrose

Hensley Fonrose Email and Phone Number

Project Financial Analyst @ Elligo Health Research
United States
Hensley Fonrose's Location
Boston, Massachusetts, United States, United States
Hensley Fonrose's Contact Details

Hensley Fonrose personal email

n/a
About Hensley Fonrose

Hello, I'm Hensley Fonrose - a versatile individual with experience in providing excellent customer service, troubleshooting issues regarding incoming orders and billing within the telecommunications industry. My primary intent is to optimize daily operations and ensure smooth process flow.I'm equipped with an excellent understanding and proficiency of platforms for effective data analyses including SQL, spreadsheets, Tableau and R. Recently, I completed the Google Data Analytics Certificate – a rigorous, hands-on program that covers the entire scope of the data analysis process.I'm a natural leader, possessing excellent verbal and written communication, leadership, and interpersonal skills. My core competencies include customer service, data analysis, risk management, office management, and time management.Currently, I work as a Team Lead: Account Operation Specialist at Granite Telecommunications, where I supervise a team of up to 10 employees providing daily direction to service both internal and external customers. In my previous roles as Senior Account Operation Specialist and Associate Account Operation Specialist, I have performed billing, customer service, collections, and periodic account analysis for various customers and the company. I'm also proficient in Microsoft Office applications, including Outlook, Access, Excel, Power-point, and Word.

Hensley Fonrose's Current Company Details
Elligo Health Research

Elligo Health Research

View
Project Financial Analyst
United States
Employees:
3
Hensley Fonrose Work Experience Details
  • Elligo Health Research
    Project Financial Analyst
    Elligo Health Research
    United States
  • Follow My Steps Foundation
    Associate Accountant Intern
    Follow My Steps Foundation May 2024 - Present
  • Granite Telecommunications
    Team Lead Ii :Account Operations Specialist
    Granite Telecommunications Feb 2016 - Dec 2023
    Quincy, Ma
    • Process all conversions and move, add and change orders for our existing local customers accurately and timely• Update customers with due date information• Work closely with all internal departments to ensure correct service and billing for various companies• Utilize incumbent local exchange carrier’s online systems to process orders and obtain accurate service order completions• Calculate customer requests to ensure proper resolution and constantly exceeded goals in a timely manner• Troubleshoot customer requests to ensure proper resolutions• Perform other assigned duties as needed
  • Bj'S Wholesale Club
    Cashier
    Bj'S Wholesale Club Jun 2011 - Oct 2017
    200 Crown Colony Drive
    • Processed cash, checks, and credit transactions efficiently and accurately • Provided quality customer service by answering customers questions and locating items• Maintained a clean storefront on a regular basis to attract and satisfy customers• Organized and restocked products as needed• Prevented loss prevention by reviewing receipts and purchases• Supervised staff member when training on specific task
  • Liberty Mutual Insurance
    Intern
    Liberty Mutual Insurance Jun 2009 - Aug 2010
    157 Berkeley St
    • Compiled data in Microsoft Excel spreadsheets• Filed, faxed and photocopied confidential documents• Answered Phones

Hensley Fonrose Skills

Public Speaking Microsoft Excel Powerpoint Microsoft Word Teamwork Customer Service Microsoft Office Research Leadership

Hensley Fonrose Education Details

Frequently Asked Questions about Hensley Fonrose

What company does Hensley Fonrose work for?

Hensley Fonrose works for Elligo Health Research

What is Hensley Fonrose's role at the current company?

Hensley Fonrose's current role is Project Financial Analyst.

What is Hensley Fonrose's email address?

Hensley Fonrose's email address is he****@****bjs.com

What schools did Hensley Fonrose attend?

Hensley Fonrose attended University Of Massachusetts Dartmouth, University Of Massachusetts Dartmouth, Charlestown High School.

What are some of Hensley Fonrose's interests?

Hensley Fonrose has interest in Civil Rights And Social Action, Animal Welfare, Education, Human Rights.

What skills is Hensley Fonrose known for?

Hensley Fonrose has skills like Public Speaking, Microsoft Excel, Powerpoint, Microsoft Word, Teamwork, Customer Service, Microsoft Office, Research, Leadership.

Who are Hensley Fonrose's colleagues?

Hensley Fonrose's colleagues are Rima Grigoryan, Silavong Phimmasone, Kimberly Sanchez, Hailey Chisholm, Follow My Steps.

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