•Managed implementation of and training for the EAB Student Success Collaborative Campus platform (a.k.a. Navigate) across all academic colleges and among offices in the Division of Student Affairs and Academic Support•Led the charge to enact process improvement, facilitated by technology, in order to enhance student retention, timely graduation and employability at the University of South Carolina•Established strong collaborative relationships with vendor consultants, faculty, academic… Show more •Managed implementation of and training for the EAB Student Success Collaborative Campus platform (a.k.a. Navigate) across all academic colleges and among offices in the Division of Student Affairs and Academic Support•Led the charge to enact process improvement, facilitated by technology, in order to enhance student retention, timely graduation and employability at the University of South Carolina•Established strong collaborative relationships with vendor consultants, faculty, academic advisors and professional staff•Demonstrated initiative, self-direction and resourcefulness, as exemplified by my rapid learning of a new technology and the intricacies of a complex academic advising system•Created multimodal training opportunities to ensure learning and new user proficiency; tools included in-person and web-based training workshops, video tutorials and user guides•Served as project manager for EAB Outcomes Analytics pilot to assess post-graduation career outcomes•Coordinated launch and management of the USC and YOU first year retention survey Show less

•Promoted January 2015 from Assistant Director of the Career Center’s College of Engineering and Computing Satellite Office to Associate Director•Retained all responsibilities over satellite location and acquired additional oversight of the main Career Center office’s Marketing, Assessment and Information Technology initiatives•Partnered with Marketing Coordinator to evaluate the current state of marketing in the office and began the development of a year-long marketing strategy and… Show more •Promoted January 2015 from Assistant Director of the Career Center’s College of Engineering and Computing Satellite Office to Associate Director•Retained all responsibilities over satellite location and acquired additional oversight of the main Career Center office’s Marketing, Assessment and Information Technology initiatives•Partnered with Marketing Coordinator to evaluate the current state of marketing in the office and began the development of a year-long marketing strategy and plan•Oversaw administration and reporting of the graduation/first destination survey•Learned general IT procedures and protocol after IT manager resigned position, including learning how to create new staff email accounts, mapping printers and shared drives, and coordinating IT needs connected to staff on-boarding and departure•Adapted to working at and supervising staff in 2 distinct office locations•Worked to create an assessment calendar and action plan•Participated in implementation and data migration of a new content management system, including reviewing vendor agreements, establishing system configurations and developing new office procedures•Engaged in decision-making regarding office expenditures/budget and created budget proposals for office initiatives and programming Show less

•Established all operational processes, procedures, protocol and goals for a newly created satellite office•Maintained and managed all office operations, including hiring and training new staff, handling administrative functions, developing targeted goals and implementing action plans for outreach•Grew office staffing due to proven metrics and consistent increases in student traffic and employer outreach•Supervised 1 full-time Program Manager, 1 part-time Reception Coordinator, 2… Show more •Established all operational processes, procedures, protocol and goals for a newly created satellite office•Maintained and managed all office operations, including hiring and training new staff, handling administrative functions, developing targeted goals and implementing action plans for outreach•Grew office staffing due to proven metrics and consistent increases in student traffic and employer outreach•Supervised 1 full-time Program Manager, 1 part-time Reception Coordinator, 2 graduate and 2 undergraduate student assistants•Developed budget proposals to obtain funding for office programs and appropriately managed the allocation of received funds •Provided direct coaching and advising to clients and students through one-on-one interactions and presentations•Conducted extensive company research, outreach, site visits and consultations to build and maintain employer relationships•Researched industry trends and economic outlook while participating in relevant industry functions in order to remain current on issues impacting my work•Supported university and community- based economic engagement initiatives to encourage industry growth in South Carolina•Strategized with company contacts regarding recruitment and branding at the university•Provided metrics to College Leadership and industry contacts to garner support for university initiatives•Collaborated with Development, Alumni and Outreach offices by sharing contacts, resources and sponsorship opportunities•Created new initiatives for special interest populations in the S.T.E.M fields, such as the EmpowHer Conference for women and the Diversity Forum for under-represented, minority students•Participated in Career Center Committees including: Website Review and Redesign, Office Relocation Team, Job Fair Prep Week, Employer-Alumni Reception Committee, Marketing, Graduate Recruitment, Student Staff, Experiential Education Review and Welcome Week Show less