Hector Garcia Email & Phone Number

New York, Ny, Us

Boston, Ma, Us

Lead a talented team in the transformation of data with the mission to facilitate fact based decisions and alignment of institutional goals.

Boston, Ma, Us

Currently consulting at a top global financial firm..

New York, Ny, Us

- Develop and design an analytics infrastructure for the Commercial Property and Energy product towers with emphasis on Key Performance Indicators (KPI’s), reconciliation, data quality, data mining and management reporting.- Support the end to end development life cycle of all reporting solutions within Global Property. - Develop and manage strategic initiatives with focus on reporting and analytics that can be supported in a share service environment.- Develop appropriate methodologies for collecting, analyzing and presenting data for all of Global Property’s core systems.- Develop data governance strategies and data management processes to improve decision making within the organization.- Serve as the data curator and subject matter expert for financial, booking and pricing information for Global Property.- Develop and identify global operational stakeholder groups to ensure strategic alignment between regions and home office with focus on analytics and reporting.- Manage and mentor a Business Intelligence shared service reporting team of 5 allocated resources which include a 2 data architect, 1 data engineer & 2 Business Analyst.

New York, Ny, Us

- Develop functional and system design specifications for Chartis Select Claim Services.- Perform data mining on Chartis Select clients to identify trends, problems or opportunities to improve data integrity within Chartis top 100 gross written premium multinational clients.- Implement the use of technologies like Business Intelligence, Process Re-engineering, Total Quality Management and Knowledge Management to improve retention and customer satisfaction within Chartis Select clients.- Develop appropriate methodologies for collecting, analyzing and presenting data for Chartis Select Claim Services- Manage project scope and project deliverables for Chartis Select multinational projects.- Develop and document the “Current” and “To be” state of new clients for gap analysis and remediation strategies.- Managed project scope and project deliverables for multiples AIG Select multinational projects.- Developed and managed project roadmaps and management reporting.

New York, Ny, Us

- Managed projects deliverables for 5 different claims organizations within Claims Resource & Solution Group (CRS).- Performed research and analysis on new technology initiatives that would improve CRS internal processes with focus on automation. - Conducted system testing, support, and quality assurance.- Served as liaison to user base during development phase, post production, and user training.- Designed and developed reporting and system tools using Relational Database Management Systems.- Developed implementation and deployment strategies for newly designed visualization tools.- Served as the project lead for all projects within Claims Resource & Solution.

New York, Ny, Us

• Development of business process models, policies, procedures, and training • Translate business requirements into data models, design of logical databases and reporting requirements as needed • Responsible for delivery of configuration, development specifications and testing for the HIP Mobile Sales Application• Document and maintain system implementations for sales & marketing applications • Addressing and troubleshooting assigned production support tickets as per Service Level Agreement (SLA), working with development team in achieving timely resolutions, documenting ticket notes, and providing end-users with regular status updates• Security and master admin for the marketing and sales systems (Market Prominence)

Master Of Science (Ms) In Information Systems, Management Information Systems, General

Bachelor Of Applied Science (B.A.Sc.), Computer And Information Sciences, General

Education record