Aaron Ackerman Email and Phone Number
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12+ years as a mixed-methods UX & Insights researcher guiding teams to transform enterprise software, physical products, and omnichannel service organizations. Portfolio w/Samples: https://www.ux-mixed-methods.com• Specialized in qualitative UX research, high-volume quantitative insights, usability, concept testing, ethnographic studies, journey optimization, longitudinal diaries, market research, brand perception, and KPI development.• Workshop creation & facilitator, methodology expansion, participant recruitment & panel enablement, workflow processes development, analysis toolkit growth, democratization of research, and vendor acquisition.
Resonant Dynamics
View- Website:
- ux-mixed-methods.com
- Employees:
- 1
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Resonant DynamicsUnited States
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Principal Researcher / Operations SpecialistResonant Dynamics Mar 2023 - Present• Analytics & research design for local Non-Profits, LLCs, and property management.• Human Factors, Consumer Insights, & methodology development consulting.
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Voluntary WorkResonant Dynamics Feb 2023 - Feb 2024-Didi Hirsch SPC Crisis Volunteer-Some small-event catering services-Fundraising inner-circle for 501(c)(3)
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Principal Ux Researcher | Ux ManagerAlbertsons Companies Feb 2021 - Mar 2023Boise, Idaho, UsMethodology growth, operations, workshops, platform implementation, & repository facilitation.Omnichannel Insights across all of Albertson's / Safeway brands (12 'Banner' Retailers).• Expanded methodologies and metrics tracking; improved Trust, Task Success, & CSAT. • Utilization of researchers grew 3x during my tenure including by 8 new feature teams. • Optimization of research process across key verticals (Shopper, Fulfillment, Marketplace, etc.). -
Senior Consumer Insights Manager / Sag Research OperationsBig Fish Games Mar 2018 - Sep 2020Seattle, Washington, UsPrincipal UX strategist for the Self Aware Games studio.--Coordinated research between Art, Design, Dev, Marketing, and Product teams.--Grew research output by 300%, introduced new recruitment pipelines, and workshop facilitation.--Developed novel internal KPIs and B.I. Tools to integrate attitudinal research with behavior metrics.--Optimized K.O., Quant utilization, stakeholder participation, & reporting templates -
Ux Research ManagerUserzoom Mar 2016 - Mar 2018San Jose, Ca, UsManaged 20+ contract researchers. Assist Product team in growing sales methodology. --Facilitated client relationships, project strategy, deliverable formats, & Customer Success.--Document, scope, and prioritize client feedback towards SaaS optimization.--Tracked metrics & KPIs surrounding the research work-flow itself. -
Ux Research Manager / Mixed-Methods OperationsYoueye—A Userzoom Company Sep 2014 - Mar 2016Mountain View, Ca, UsDeveloped & Led the entire Associate Contractor Research Program. --Scoped, Recruited, trained, assigned, & documented Associate metrics.--Liaison between client & researcher needs to Product on SaaS optimizations.--Managed my own client projects A-to-Z--Developed K.O., Workshops, & reporting templates -
Lead Ux ResearcherYoueye—A Userzoom Company Mar 2014 - Sep 2014Mountain View, Ca, Us-Customer Success and Research Services. -Full study management - Ethnographic, Usability, and User Experience related methods -Protocol development, Recruitment, Metrics and analytic synthesis of user interaction.-Created communicable reports and design recommendations.
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Human Factors ResearcherMahindra Group Jan 2013 - Dec 2013Mumbai, Maharashtra, InUser Experience and system-interaction research for an upcoming electrical 2-wheel product. Product Usability, Safety documentation, Instructional Design, Retail layouts, Wireframe prototyping, Competitive business analysis. -
Math Teacher And Curriculum DevelopmentPeregrine School Aug 2011 - Aug 2012Founding member; Teacher, 3rd grade level math & Curriculum programming.--Develop lessons, assignments, and projects.--Classroom set-up, inventory & supply, conflict/resolution management. -
Applied Cognition - Lab CoordinatorCalifornia State University, Northridge Oct 2011 - May 2012Northridge, Ca, UsLab Coordinator; Facilitate studies for Graduate & Faculty University Research. Manage participants, moderate studies, & data entry -
Koret Program CoordinatorHillel International Aug 2009 - Jul 2010Washington, Dc, UsKoret Program Developer; Engagement and recruitment for extended Israel programs. Educational programming, activism, outreach, networking, & workshop planning. -
Networking & Content MarketerSan Francisco Hillel (Sf Hillel) Sep 2008 - Aug 2009San Francisco, California, UsNetworking & Content Marketer; Newsletter management & Event planning for 11 SF campuses. Planned Israel-related events, coordinated multi-club events, recruited students for programs abroad. Constructed newsletters, organized discussions and speaker series for campus events. -
Head CounselorRabbi Jacob Pressman Academy Of Temple Beth Am Jun 2005 - Jul 2007Los Angeles, Ca, UsManage team of assistants, delegate responsibility, & create weekly programming.Inventory management & parent request coordination.
Aaron Ackerman Skills
Aaron Ackerman Education Details
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San José State UniversityHuman Factors & Ergonomics -
California State University, NorthridgeAnthropology - Ethnography
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San Francisco State UniversityCognitive Psychology
Frequently Asked Questions about Aaron Ackerman
What company does Aaron Ackerman work for?
Aaron Ackerman works for Resonant Dynamics
What is Aaron Ackerman's role at the current company?
Aaron Ackerman's current role is Mixed-Methods UX & Omnichannel Insights | Research Operations & Optimization | M.S. in Human Factors & Ergonomics.
What is Aaron Ackerman's email address?
Aaron Ackerman's email address is aa****@****ons.com
What is Aaron Ackerman's direct phone number?
Aaron Ackerman's direct phone number is (866) 599*****
What schools did Aaron Ackerman attend?
Aaron Ackerman attended San José State University, California State University, Northridge, San Francisco State University.
What are some of Aaron Ackerman's interests?
Aaron Ackerman has interest in Economic Empowerment, Science And Technology, Animal Welfare, Arts And Culture, Health.
What skills is Aaron Ackerman known for?
Aaron Ackerman has skills like Research, Public Speaking, Usability Testing, Microsoft Office, Qualitative Research, Human Factors, User Interface Design, User Experience, User Experience Testing, Interaction Design, Social Media, Human Computer Interaction.
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