Heather Frick Email & Phone Number

South Bend, Indiana, United States

Opening accounts, talking about financial wellness, helping clients enroll in online banking and the financial wellness application offered by Key. Supervising the teller line and giving helpful feedback on client interactions. Completing daily/weekly/monthly/quarterly tasks on time. Helping clients with transactions at the teller line. Balancing the vault, help tellers find outages.

Elkhart, Indiana, United States

Assisting clients on the teller line, traveling to multiple branches when they need help. Began training for lead teller role.

Elkhart, Indiana, United States

Balanced the needs of multiple customers simultaneously in a fast-paced retail environment. Supervised up to 15 employees. Delivered exceptional customer service to internal and external customers. Responsible for daily opening and/or closing of the store, which included verifying cash drawers and making bank deposits. Interacted with customers to help them select products that best fit their personal needs. Designed and maintained visually appealing and effective displays for the entire store. Helped and directed staff to differentiate and promote the company brand. Maintained a neat and orderly showroom. Ordered inventory and maintained organized stock shelves. Unloaded trucks and stocked shelves. Maintained proper pricing on inventoried items.

Elkhart, Indiana, United States

Responsible for the care of up to 20 children at one time. Engaged children by reading stories, painting, drawing and crafts. Employed a variety of materials for children to explore and manipulate in learning activities and imaginative play. Recommended discipline measures to correct unacceptable behavior. Carefully monitored children's play activities. Incorporated music and art activities to encourage creativity and expression. Communicated with children's parents and guardians about daily activities, behaviors and problems.