Hugo Godoy

Hugo Godoy Email and Phone Number

Bar Manager at Papillon Bistro & Bar @ Papillon Bistro & Bar
Hugo Godoy's Location
New York City Metropolitan Area, United States, United States
Hugo Godoy's Contact Details

Hugo Godoy work email

Hugo Godoy personal email

n/a
About Hugo Godoy

Bold, innovative and systematic executive with recognized people management skills specialized on demanding client affairs. Extensive expertise from multiple line of business: Quality and Operations management, Finance and Accounting, Procure to pay, Supply chain | Logistics and Technology Management.Excel in resolving employer challenges with sustainable approach, developing and implementing system and process improvements proven to increase effectiveness |efficiency, client satisfaction and the bottom line of the industry.Excellence and Ambition.Those could be my last names; ever since I have memory I have ambition to outstand and worked relentlessly to obtain it. I dedicated my career to obtain professional maturity and exposure.After 7 years into the BPO industry I have been able to achieve it as a Six Sigma Black Belt and Global quality manager for one of the strongest outsourcing companies world-wide. It provided me the opportunity to work and travel to 3 different continents with remarkable financial results on every project I owned.Additional to my noteworthy career on the outsourcing world it is valuable to mention my academic development and personal initiative. I have obtained medals and scholarships due higher academic performance and I have investments on real state that are very productive as of today due to personal initiative.

Hugo Godoy's Current Company Details
Papillon Bistro & Bar

Papillon Bistro & Bar

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Bar Manager at Papillon Bistro & Bar
Hugo Godoy Work Experience Details
  • Papillon Bistro & Bar
    Bar Manager
    Papillon Bistro & Bar Mar 2018 - Present
    New York, New York, Us
  • Xerox
    Account Operations Manager
    Xerox Oct 2015 - Dec 2017
    Norwalk, Connecticut, Us
    Account Operations ManagerAs the delivery manager I’m directly responsible for Xerox’s operations which includes but it’s not limited to: Contractual service levels, labor management and development, P&L performance, client affairs. Expertise in all the verticals of the business are demanded to fulfill this role and drive exceptional results for the industry leader Xerox. During the year I have been part of Xerox I’ve been constantly successful. Key undertakings includeResult Category• ¼ Million + USD recovered Billing Accuracy and Collections• Territory’s best profit margin Financial performance• Turned around high risk clients Client management • Increased staff satisfaction People management Balanced with green metrics month over month has given me the exposure to initiate special projects in support of the larger group and the mentoring of new managers to their successful initiation.
  • Idt Corporation
    Dtc / Project Leadership
    Idt Corporation Nov 2014 - Oct 2015
    Newark, Nj, Us
    Project specialist/LeadLeadership on the inception and development. The money transfer service company Boss Revolution ramped up their centre with Red Chapina rejecting major league competitors such as TELUS and NCO. As project specialist/lead I’ve been able support a successful transition moreover introduced best practices for production, quality and lean six-sigma that allowed doubling the operation within the first quarter live.Below examples of such: Process mapping and standardization Production strategy Quality program and 1:1 feedback Time and motion analysis Risk management and mitigationWe support activities for customer care, compliance reviews, accounts receivable, pricing, application processing and tech support.
  • Capgemini
    Global Quality Manager
    Capgemini Oct 2007 - Apr 2014
    Paris, France, Fr
    Seven years as part of Capgemini’s family allowed me to grow professionally and personally. I’ve been exposed to all lines of business and roles; furthermore I had the opportunity to be part of the institution of Capgemini in Guatemala and facilitated the group to become what they are today while I escalated the professional ladder on my career.

Hugo Godoy Skills

Outsourcing Quality Assurance Process Improvement Business Process Improvement Leadership Management Change Management Team Leadership Quality Management Business Intelligence Vendor Management Six Sigma Business Analysis Project Management Business Process Customer Service Bpo Requirements Analysis Program Management Process Management Metrics Procurement Operations Management F&a Operations Customer Experience Management Voice Technology Microsoft Excel Prezi Sales Manage Client Relationships Risk Management People Development Speech Analytics Project Planning Service Delivery Strategic Planning Team Management Strategy Business Strategy People Management Negotiation Training Microsoft Office

Hugo Godoy Education Details

  • Universidad Galileo
    Universidad Galileo
    Marketing
  • Tennyson High School
    Tennyson High School

Frequently Asked Questions about Hugo Godoy

What company does Hugo Godoy work for?

Hugo Godoy works for Papillon Bistro & Bar

What is Hugo Godoy's role at the current company?

Hugo Godoy's current role is Bar Manager at Papillon Bistro & Bar.

What is Hugo Godoy's email address?

Hugo Godoy's email address is hu****@****rox.com

What schools did Hugo Godoy attend?

Hugo Godoy attended Universidad Galileo, Tennyson High School.

What are some of Hugo Godoy's interests?

Hugo Godoy has interest in Children, Arts And Culture.

What skills is Hugo Godoy known for?

Hugo Godoy has skills like Outsourcing, Quality Assurance, Process Improvement, Business Process Improvement, Leadership, Management, Change Management, Team Leadership, Quality Management, Business Intelligence, Vendor Management, Six Sigma.

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