Heather Galvin Email & Phone Number

Part of the Measurement Operations team, working within sprints to help deliver release candidates to theclient. Day to day involves working with scrum teams and their developers to test new implementations andbug fixes when it comes to tracking analytics, as well as collaborating with Test Engineers regarding specsand new features. Primary focus is Android/Amazon Mobile and OTT.

Remote

Project Manager/BQA with experience in dealing with multiple clients in day to day communications regarding development, deliverables, and timelines. Have paired project managers, designers, and developers, and set up kick off meetings with clients for introductions. Currently working within project management applications such as ClickUp. Have maintained basic operational spreadsheets regarding staff availability and burndown rates on projects. Currently managing multiple agile retainer projects. Have experience writing Acceptance Criteria, Use Cases, and PRDs. QA Specialist testing a wide gamut of web and mobile applications. Currently applying experience on projects with manual testing, unit testing, functionality testing, regression testing, UX testing. Various testing methods used for applications on physical and emulated iOS, Android, MacOS, Chrome OS, and Windows products. Daily use of Android APKs and iOS Testflight.Utilization of products like Slack, ClickUp, Trello, BrowserStack, HubSpot, OneNote, and GSuite.

United States

Part of the Measurement Operations team, for Paramount+. Working within sprints to help deliver release candidates to the client. Day to day involves working with scrum teams and their developers to test new implementations and bug fixes when it comes to tracking analytics, as well as collaborating with Test Engineers regarding specs and new features. Primary focus is Android/Amazon Mobile and OTT.

Boise, Idaho Area

Performed system, unit, acceptance, regression, load and functional/performance testing on dozens of applications using both automated and manual testing methods. Tested Sprints and performed Defect Verification on multifunction printing devices as well as mobile devices (iOS/Android). Utilized HP Quality Center/ALM, SharePoint, TFS. Tested WHQL using automated and manual methods.Identified, documented and reported defects, errors, interoperability flaws and other issues within proprietary software applications developed for Hewlett Packard’s global Enterprise and General user base. Demonstrated methodical, detail-oriented and thorough approach to all assignments while adhering to compressed timelines. Complete all assignments on or ahead of schedule.Excelled at compiling and verifying data accuracy and integrity while also identifying andcorrecting errors to ensure maximum accuracy.Consistently recognized for excellent problem-solving and analytical skills by programmers, project managers and supervisors.Able to be flexible, quick learning, and easily switch focus when needed for new projects and devices. Multi OS Testing including Windows XP, Vista, Win 7, Win 8, 8.1, 10, Server 2000, 2003, 2008, 2012. Mobile print testing. VMware, Ghost. Enterprise printing setup familiarity with Cluster, Citrix and Terminal Server environments.

Perform system, unit, acceptance, regression testing using manual testing methods. Testing on Windows and Mac for Epson printing devices. Overseas Toner and Ink Studies in Germany, Italy, and China consisting of comparisons between OEM and Refilled toner and ink cartridges for Hewlett Packard.Identified, documented and reported defects using various methods. Demonstrated methodical, detail-oriented and thorough approach to all assignments while adhering to compressed timelines. Complete all assignments on or ahead of schedule.Proved flexibility and ability to adhere to changing environments with local testing as well as overseas studies.

Perform system, unit, acceptance, regression, load and functional/performance testing dozens of competitive devices using both automated and manual testing methods. Run comparison testing and analyze results for marketing and research. Maintained an operational lab with many devices; unboxing, networking, toner and paper ordering. Ensured top-notch completeness, accuracy, and compliance while inputting large volumes of testing data into company’s database using Microsoft Excel.

Perform system, unit, exploratory, acceptance, regression, load and functional/performance testing on dozens of print devices using both automated and manual testing methods. Experience in Technical Writing, translating and creating Use Cases for internal customers. Validate defects and run Print Quality comparisons.Familiarity with Digital Send Service and Web Jet Admin.