Information Technology Manager
Current
Nov 2020 - Present
AeroLeads people directory · profile
Helen Gonzalez Email & Phone Number
Information Technology Manager at Florida International University
at
Florida International University
1 work email found
@fiu.edu
7 phones found area 786 and 305
LinkedIn matched
✓ Verified July 2026
4 data sources
Profile completeness 100%
Current company
Role
Information Technology Manager at Florida International University
Location
Miami, Florida, United States
Who is Helen Gonzalez? Overview
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Quick answer
Helen Gonzalez is listed as Information Technology Manager at Florida International University at Florida International University, based in Miami, Florida, United States. AeroLeads shows a work email signal at fiu.edu, phone signal with area code 786, 305, and a matched LinkedIn profile for Helen Gonzalez.
Helen Gonzalez previously worked as Information Technology Manager at Florida International University and Senior Applications Business Analyst at Florida International University. Helen Gonzalez holds Bachelor Of Arts (B.A.), Religion/Religious Studies from Florida International University.
Company email context
Email format at Florida International University
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{first}.{last}@fiu.edu
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Profile bio
About Helen Gonzalez
Experienced IT Manager with a demonstrated history of working in the higher education industry. Skilled in Nonprofit Organizations, Event Planning, Qualtrics, Volunteer Management, and Public Speaking. Strong analytical professional with a Bachelor of Arts (B.A.) focused in Religion/Religious Studies from Florida International University.
Listed skills include Higher Education, Public Speaking, Training, Social Media, and 17 others.
Current workplace
Helen Gonzalez's current company
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13 roles · 32 years
Helen Gonzalez work experience
A career timeline built from the work history available for this profile.
Senior Applications Business Analyst
Jul 2019 - Nov 2020
Applications Business Analyst For Academic And Career Success
-Document the high-level tracking of technology solutions to enhance student success-Ensure the design and implementation of student success technology solutions align with ACS goals-Work with university-wide project teams and academic units to conduct ongoing assessment of Student Success technology solutions-Develops presentations and reports to communicate current technology status-Assist the Associate Provost with technical strategic planning-Consult with other Higher Education institutions to envision effective technology solutions-Analyze current business technology solutions, and recommend improvements and design modifications to meet ACS goals as necessary-Acts as project manager and provides leadership as needed
Apr 2018 - Jul 2019
Applications Business Analyst And Technical Lead For The Student-Athlete Academic Center
--Work closely with PeopleSoft developers, all academic units, Student-Athlete Academic Center , Office of the Registrar, and Athletics Compliance to develop and maintain the NCAA Certification eSystem to help student-athlete eligibility--Oversee NCAA Certification eSystem--Provide systems support and university wide training for NCAA Certification eSystem--Provide technical support and serve as IT administrator for Student-Athlete Academic Center for staff and students--Analyze data to provide accurate reports with NCAA Certification eSystem--Test development and upgrades to the NCAA Certification eSystem--Assist with the Student-Athlete Academic Website, SharePoint site and other Social Media avenues as co-founder of the i3 Creative Team
May 2014 - Apr 2018
Graduation Success Specialist For Academic Advising Technology
--Analyzed data to maintain accuracy and consistency as well as applied quality control--Researched and collected pertinent information necessary for the Graduation Success Tools--Coordinated with academic representatives, administrators and deans in order to correct discrepancies in the Panther Degree Audit, My Major Maps, My_eAdvisor--Tested development and upgrades to the various tools in Peoplesoft--Provided systems support and university wide trainings for our tools--Supervised numerous projects (i.e., My Major Maps, exceptions migration, departmental email account)--Processed degree audit exceptions for Undergraduate and Graduate students to keep track of course requirements for their major--Developed surveys using Qualtrics--Served as an administrator for Social Media accounts for Undergraduate Education
Dec 2010 - May 2014
Technical Support Representative
Educate Online
Oct 2010 - Apr 2014
Social Media Coordinator
Iam Enterprises, Llc
--Manage Social Media accounts (Facebook, Twitter, Pinterest, Instagram)--Run multiple campaigns to help promote existing and new products--Worked in partnership with Stan Lee’s POW team to promote his iAM Super-U® product line using campaigns and contests--Design brochures, banners, posters, postcards to promote events and product line--Target and create email campaigns to promote products--Work closely with the Chief Technology Officer on various Marketing efforts
Aug 2010 - Jan 2012
Office Manager For The Student-Athlete Academic Center
--Managed and oversaw the daily office operation of the Student-Athlete Academic Center (SAAC)--Acted as a liaison between SAAC and all major operations, academic units, faculty staff, and student-athletes to resolve problems--Managed electronic payroll system for all staff--Managed and oversaw support staff--Created and implemented the textbook disbursement and tracking process for the student-athletes--Administered the student tracking software--Oversaw both computer labs providing user support when needed --Provided user support, including training, to all SAAC personnel and student-athletes with any computer-related issue--Provided staff development training to part time staff--Ran monthly reports relating to staff, students and budget concerns--Assisted the Director in balancing and maintaining the department’s budget--Maintained the SAAC website--Attended monthly NCAA Compliance meetings to be kept up to date with NCAA rules and regulations--Ran custom queries and analyzed data to distribute to advisors regarding student-athletes academics
Sep 2006 - Jul 2009
Program Assistant For The Office Of Institutional Research
--Assisted in implementing strategic planning, program review, and institutional effectiveness--Provided logistic support in all activities through computer support and web development--Assisted the Vice Provost with short and long term projects
Feb 2006 - Sep 2006
Senior Enrollment Officer
--Managed and supervised staff--Provided user support, including training, to all personnel--Worked closely with all academic units and students to correct SASS reports--Updated and maintained course equivalency database in PantherSoft--Configured the student Degree Audit to reflect current major requirements
Dec 2003 - Feb 2006
Webmaster/Marketing
--Designed and implemented intranet for internal communication and support--Created foreign web sites associated to the Firm’s American web site--Designed Promotional Ads for magazines and newspapers, as well as informative marketing flyers highlighting the Firm’s diverse services
May 2000 - May 2002
Webmaster
Dec 1995 - Jan 2000
Asst Director Of Marketing
1995 - 2000
~5 yrs
1 education record
Helen Gonzalez education
-
Florida International University
FAQ
Frequently asked questions about Helen Gonzalez
Quick answers generated from the profile data available on this page.
What company does Helen Gonzalez work for?
Helen Gonzalez works for Florida International University.
What is Helen Gonzalez's role at Florida International University?
Helen Gonzalez is listed as Information Technology Manager at Florida International University at Florida International University.
What is Helen Gonzalez's email address?
AeroLeads has found 1 work email signal at @fiu.edu for Helen Gonzalez at Florida International University.
What is Helen Gonzalez's phone number?
AeroLeads has found 7 phone signal(s) with area code 786, 305 for Helen Gonzalez at Florida International University.
Where is Helen Gonzalez based?
Helen Gonzalez is based in Miami, Florida, United States while working with Florida International University.
What companies has Helen Gonzalez worked for?
Helen Gonzalez has worked for Florida International University, Educate Online, Iam Enterprises, Llc, Becker & Poliakoff, P.A., and Sandler, Travis & Rosenberg, P.A..
How can I contact Helen Gonzalez?
You can use AeroLeads to view verified contact signals for Helen Gonzalez at Florida International University, including work email, phone, and LinkedIn data when available.
What schools did Helen Gonzalez attend?
Helen Gonzalez holds Bachelor Of Arts (B.A.), Religion/Religious Studies from Florida International University.
What skills is Helen Gonzalez known for?
Helen Gonzalez is listed with skills including Higher Education, Public Speaking, Training, Social Media, Event Planning, Student Affairs, Community Outreach, and Staff Development.
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