Harrison Gresham Email & Phone Number

Athens, GA, US

United States

Owner and Operator of Furniture Retail Store

Implement and deliver instructional programs, curriculum, training procedures and materials which provide performance-based skills and certification training. Work closely with field management, training and development team and subject matter experts to ensure training materials are effective, current, relevant and compatible with Company policies and.

Cedartown, GA

Performed a wide variety of administrative and management duties, customer service functions. Maintained store appearance within company guidelines and standards to present a professional image at all times. Coordinated and directed store operations and personnel to ensure efficient and profitable store operation and to meet company merchandising.

Augusta, GA

Contract with ADP as Enrollment Specialist. Ensured correct setup and completion of annual benefits enrollment for 43 client organizations. Consult and complete project management scope of benefits enrollment between Client, ADP, and Benefit Service Providers.

South Eastern Business Unit

District Manager (Market Manager) for top Augusta, GA Market. Direct and manage 24hr retail sites to ensure operational excellence and organizational standards. Managed two Markets totaling 27 site locations. Complete second level HR responsibilities, loss prevention, training and development, as well as marketing plans and strategies.Site development.

Hiring of all employees, training in policies and procedures and general employee development. Oversaw 15-30 customer service associates and 55-85 store employees. Daily operations, ordering, customer satisfaction, customer service training and general management. Set goals and conduct regular staff meetings to share information. Ensure compliance with.

Managed all receiving and organization of products. Supervised sales associates and ensured proper policies and procedures were followed.Completed employee schedules and assisted with store supervision and management duties.

Managed department operations including scheduling, product placement and department budget requirements. Supervised 4 departmental employees.