- Manage South America IT department implementing projects with high return of investments using BVI methodology analysis. Implementation of Legal Requirements according they are demanded by the government. And according Festo police roll-out Global Projects for South America countries.- Manage a Global SAP Service Desk, receiving and solving about 60% of all tickets posted in the Festo Group.- Provide and manage Global Archiving Service for SAP.- Looking for efficiency gains, performance process improvements and cost reduction without injure the quality of the services, normally using best practices in IT like several methodologies on the market (ITIL, CMM, COBIT, PMI,) and outsourcing some services.- Define and adapt security base lines to ensure the correct use of IT resources.- Ensure through the procedures and security base lines the data inside the systems. - Management Business continuity plan.- Build up and Revise the IT strategic plan linked with the Balanced Score Card.- Stimulate the employees bring innovation.- Manage IT Budget (CAPEX and OPEX).- Motivate Team . - Developing employees to take more duties and prepare substitutes. - Balance Score Card Committee participation in order to keep the IT department aligned to the business.- Strategic Committee Participation.

- Manage Latin America IT department implementing projects with high return of investments.- Looking for cost reduction without injure the quality of the services, normally using best practices in IT like several methodologies on the market (ITIL, CMM, COBIT, PMI) and outsourcing some services.- Define and adapt security base lines to ensure the correct use of IT resources.- Ensure through the procedures and security base lines the data inside the systems. - Manage Business continuity plan.- Build up and Revise the IT strategic plan linked with business strategic plan.- Stimulate the employees bring innovation.- Manage IT Budget (CAPEX and OPEX).- Motivate Team . - Developing employees to take more duties and prepare substitutes. - Cost and Strategic Committee participation in order to keep the IT department aligned to the business.

- Responsible for Logistic processes in SAP - Configuration in MM module - Modeling, training, documentation, implementation and pos-implementation support.- Logistic team coordination- Lead Logistic Projects.- Budget Management. - Manage outsourced services.