Presales support for customized optics and optical assemblies.

Sales engineer for a leading private optical microscopy company focused on academic neuroscience research. Provided remote and on-site pre-sales and post-sales technical support for 65+ installed systems in North America, and 60+ installed systems in Eurasia, supporting west-coast based, 5 member world-wide sales team Provided exceptional customer experience and built trust in an industry where 90% of sales are from referrals; referrals from satisfied customers lead to sales growth of 16%… Show more Sales engineer for a leading private optical microscopy company focused on academic neuroscience research. Provided remote and on-site pre-sales and post-sales technical support for 65+ installed systems in North America, and 60+ installed systems in Eurasia, supporting west-coast based, 5 member world-wide sales team Provided exceptional customer experience and built trust in an industry where 90% of sales are from referrals; referrals from satisfied customers lead to sales growth of 16% (2019), and 19% (2018) vs industry average of 8%. Outstanding customer service skills ranging from solving complicated problems to research and teaching to trouble-shooting Show less

Manager of a microscopy core facility. Consulted on experimental design, maximizing biologically relevant data from equipment. Trained all 31 users, designed training regimens. Managed a server for data management. Managed a high throughput GE Incyte, a Zeiss LSM 510 confocal, and several live cell microscopes. Maintained and tested the optical performance of all equipment

Imaging specialist for a microscopy core facility. Provided microscopy expertise for a variety of biological and chemical applications. Consulted on experimental design. Optically tested all equipment, and maintained a subset of equipment. Managed booking systems and designed training and orientation regimens.

Observed adult and pediatric brain surgeries to identify unmet medical needs. Collaborated with clinicians and engineers to develop new optical methods of inter- operative cancer detection.Audited Biodesign Innovation (Stanford Business School) and Introduction to Intellectual Property and Trademark Law (Stanford Law School).As part of the Biodesign Innovation program, designed and contributed to provisional patent submissions for a device to reduce the incidence of small bowel… Show more Observed adult and pediatric brain surgeries to identify unmet medical needs. Collaborated with clinicians and engineers to develop new optical methods of inter- operative cancer detection.Audited Biodesign Innovation (Stanford Business School) and Introduction to Intellectual Property and Trademark Law (Stanford Law School).As part of the Biodesign Innovation program, designed and contributed to provisional patent submissions for a device to reduce the incidence of small bowel obstruction due to adhesions in abdominal surgery patients.Contributed to successful multi-institutional $750K research grant (NIH P50). Show less

Finished publishing papers from PhD work, trained lab members.

Instructed group and private ski lessons for beginner to advanced skiers.