Michael Haefele-Oaks Email & Phone Number

Ilhéus, Ba, Br

• Assist patients in understanding current balance information.• Collect patient payments for services rendered • Review and code delinquent accounts for outside collections• Report delinquent account payments to collections agency• Review and file affidavit and bankruptcy forms

Duties: • Prepare and edit billing days sheets• Find, correct, and note insurance information errors• Re-verify insurance information with correct departments• Ensure smooth flow of billing and coding process• Cross-train on new tasks and procedures as needed Skills/Accomplishments• Increased ability to communicate clearly and effectively• Acknowledged for attention to detail and working with colleagues to accomplish tasks• Compliance and understanding of… Show more Duties: • Prepare and edit billing days sheets• Find, correct, and note insurance information errors• Re-verify insurance information with correct departments• Ensure smooth flow of billing and coding process• Cross-train on new tasks and procedures as needed Skills/Accomplishments• Increased ability to communicate clearly and effectively• Acknowledged for attention to detail and working with colleagues to accomplish tasks• Compliance and understanding of HIPPA confidentiality regulations Show less

Duties:• Transported and prepared patients for their exams• Updated and processed patient information• Called and confirmed patient appointments for next day• Coordinated sedation for patients with doctors when needed Skills/Accomplishments• Ability to calm patients and ease nerves before exams• Learned applicable medical terminology and practices• Compliance and understanding of HIPPA confidentiality regulations

Duties:• Resource for international students, multicultural students, and first generation college students throughout academic year• Created and collaborated on programs to help students acknowledge the opinions and perspectives of others in regard to divisive social issues. • Worked weekly hours at the Intercultural Student Center in the evening in order to greet and provide a place for students to work and study • Part of leadership team to ensure smooth functioning of dorm… Show more Duties:• Resource for international students, multicultural students, and first generation college students throughout academic year• Created and collaborated on programs to help students acknowledge the opinions and perspectives of others in regard to divisive social issues. • Worked weekly hours at the Intercultural Student Center in the evening in order to greet and provide a place for students to work and study • Part of leadership team to ensure smooth functioning of dorm community • Interviewed and evaluated applicants for the next year’s positions Skills/Accomplishments:• Trained in cross-cultural effectiveness, mediation, and cultural understanding• Gained ability to ask important and thoughtful questions of other leaders and myself.• Took Intercultural Effectiveness Survey conducted by Kozai Group Show less

Duties:• Answered phone line and direct calls to the desired location and/or where they need to go• Provided customer service by phone• Delivered packages and set up telephone units Skills/Accomplishments:• Increased ability to speak and enunciate clearly and effectively