Heather Hardin Email & Phone Number

Northbrook, IL, US

Winston-Salem, NC, US

• Solely Managed, Trained, and Mentored a Talent Acquisition Team of Corporate Sales Recruiters (16+ Direct Reports dispersed nationally over multiple sites)
• Successfully Directed All Recruitment Strategies & Business Relationships for 15+ Different Business Units Nationally in an Empathetic & Systematic Manner [Preferred, Group, Agency, Affinity, Carrier & Regional Sales.
• Developed & Maintained Relationships with Multiple Recruiting Vendors while remaining within approved annual budget [Indeed, LinkedIn, ZipRecruiter, CareerBuilder, Great Insurance Jobs, Employment Technologies, Crystal.
• Strategized & Executed Multiple Successful Remote Virtual Hiring Events Nationally
• Negotiated Contracts & Managed Partnerships with Third Party Recruiting Agencies as needed
• Developed & Trained Hiring Managers on behavioral based interviewing, fair & equal hiring practices, and how to create a positive candidate experience

Winston-Salem, NC, US

• Full-Cycle Recruitment of Sales & Service Positions in Multiple Markets Across the U.S. [Exempt & Non-Exempt]
• Trained & Onboarded New & Existing Members of the Sales & Service Team Across All Sites
• Continued Mentorship of Sales & Service Recruiters and their Sourcing Partner, Sales Grove, on a Daily Basis
• Educated Sales Grove on Different Sourcing & Recruitment Techniques
• Subject Matter Expert in Top Recruiting Practices and in Proactive Sourcing Strategies and Solutions (Web-Based, Networking, Traditional)
• Gathered Market Intel, Supply & Demand and the Current Trends of Recruiting Markets

Winston-Salem, NC, US

• Full-Cycle Recruitment for Operations, Sales, Claims, & Financial Positions Across the Footprint [Exempt & Non-Exempt]
• Spearheaded Diversity, Disability, & Veteran Recruiting Efforts
• Onboarded, Trained, & Mentored New Recruiters Joining the Team
• Coordinated Open Houses & Attended Career Fairs
• Managed Relationships with Colleges and Universities for Campus Recruiting Efforts
• Creative Sourcing of Candidates in Difficult to Fill Markets

Pittsburgh, Pennsylvania, US

• Full Cycle Recruitment for all Banking & Financial positions for 4 different lines of business across the footprint [Exempt & Non-Exempt]
• Planned Hiring Sessions from start to finish (averaging 2-3 events per month in diverse markets)
• Orchestrated Campus Recruiting Efforts & Events
• Successfully Sourced Candidates utilizing E-Blasts, Boolean Search Logic, Linked In, Monster, Indeed, Career Builder, and Cold Calling
• Participated in the Diversity Recruiting Committee
• Relationship Management with Candidates & the Recruiting Team at all times

• Created hearing notices and pleadings for domestic relations firm
• Reviewed Daily Legal News; distributed, and responded to attorney emails, mail, and faxes
• Answered and directed calls on multi-line phone system, arranged phone conferences between clients, court, company law associates, and opposing counsel, and greeted clients entering the office
• Filed, docketed, delivered to judges, magistrates, and bailiffs all pleadings & motions on time
• Gathered pertinent, complete, and accurate information regarding each case, which was then forwarded to the correct attorney
• Process Server

Arlington, VA, US

• Scheduled & Rostered Pilot Classes; Assisted Pilots with keeping flying certifications up to date
• Assisted with writing ACS/Boeing business processes
• Trained employees on new processes utilizing Web Ex technology
• Maintained detailed records utilizing Microsoft Excel

• Prepared and reviewed sensitive client medical records to be recorded with utmost confidentiality
• Personally assisted attorneys as needed with special projects and helped to keep them organized
• Assisted Firm with transition from paper to electronic record keeping

Cleveland, Ohio, US

• Reviewed and Processed I-9 and W2 forms
• Reviewed resumes and helped conduct job interviews by phone and in person
• Provided customer service responding to diverse populations with sensitivity and diplomacy resolving issues.
• Prepared and reviewed sensitive student information to be recorded with utmost confidentiality
• Utilized People Soft to retrieve and input sensitive and confidential student data
• Provided information to supervisors and co-worker’s by communicating via verbal, written, e-mail, fax, webinar’s, and phone in an efficient and cooperative manner

Bachelor Of Science (B.S.), Psychology

Nursing Science

High School Diploma, College Preparatory