Hiro Nomura Email & Phone Number

Burnaby, British Columbia, Canada

• Migrate practice management data (for lawyers) from their legacy software including contacts, cases, billing, calendaring, email/phone logs, bank account balances, etc
• Build Python and SQL-Server based automation to transform data from our most common source software to Clio Manage
• Spearheaded a project to build an Python based automation that leverages our public API to migrate data across two Clio Manage accounts (for existing firms looking to split and/or merge firm accounts)
• Manage our internal GitHub repository that houses our automation tools, transformation scripts and JSON mappings used across our migration team members

Burnaby, British Columbia, Canada

Burnaby, British Columbia, Canada

Vancouver, Canada Area

• Consulted for and executed data migration from legacy CRM objects to a new instance of Salesforce for enterprise-scale nonprofit organizations
• Transformed data for a non-profit client with 9 million address record tied to 8 million organization / household accounts to improve mail deliverability and overall data consistency
• Consulted clients through data de-duplication activities ranging from defining duplicate matching criteria, creating survivorship rules, and execution using DemandTools

Vancouver, British Columbia, Canada

• Resolved erroneous copyright and legal notices for Free and Open Source components
• Completed in-depth legal compliance and risk assessment reviews by analyzing unique integration use cases and identifying data flows with Data protection and privacy concerns, for third-party web service integration.
• Planned and executed an onboarding and training program overhaul such as creating a decision tree for complex decision-making processes and modelling data-flow diagrams for SAP internal tools and database, to allow.

British Columbia, Canada

• Creating and sending purchase orders to vendors
• Creating quotes for professional services, projects and hardware purchase/installation
• Selecting a recommending hardware that aligns client needs

British Columbia, Canada

• Generate Incident and Problem Support tickets
• Interacting with clients, vendors, and technical team ensuring client satisfaction
• Greeting customers through reception phone and email

Management Information Systems, General

International Baccalaureate® (Ib) Bilingual Diploma Programme (Dp)