Heather Healy Email and Phone Number
Heather Healy work email
- Valid
- Valid
- Valid
- Valid
Heather Healy personal email
- Valid
- Valid
- Valid
Heather Healy phone numbers
Technical Business Leader highly skilled at aligning diverse stakeholders with multiple viewpoints; inspiring engagement and commitment to drive the strategic vision forward. Extensive experience in leading IT strategy development and deployment, IT transformation, global portfolio management, IT governance, operational performance management and budgeting, setting IT service and operational goals and managing OKRs, IT training, IT talent optimization and communications, IT program management, and driving investment in opportunities areas for improved service delivery, risk mitigation, and cost reduction. Represents organizational objectives and initiative goals and performance across functions, at senior executive levels on down to line employees. A record of success driving IT transformational change to improve business results, enable growth strategies, new markets, and service lines. Mergers and Acquisitions (M&A) and related IT integration of technology, processes, and people. Recognized as highly collaborative and a trusted and transparent partner with a clear vision and the leadership skill to drive strategy execution and delivery and provide insightful analytics for improvements. Exceptional people manager with extensive expertise leading and creating empowered global teams that are inclusive & communicative.With a passion for active mentoring, Heather speaks externally at many community forums with a focus on women in science and participates in the professional development of employees globally. Heather is a past recipient of the Massachusetts High Tech Women to Watch award in recognition of Heather's technology and professional accomplishments, leadership and mentoring activities, and her civic involvement.
-
AdpCalifornia, United States -
Divisional Vice President / General ManagerAdp 2017 - 2021Roseland, New Jersey, UsTransform and lead a multi-faceted service and operational organization servicing a complex matrix environment of six business units and 900K customers with a key focus on technology based solutions to reduce client effort, create frictionless client experiences, resolve customer issues the first time, driving client loyalty and brand growth. Fostered highly collaborative and effective business relationships with stakeholders to establish vision and strategies to drive technology, service and operational excellence, leading and evangelizing technology change, establishing aggressive operational targets and key performance indicators to measure progress and deliver business value, optimize talent, and create an effortless and satisfying client experience. Align technology platform capabilities, transform to Agile delivery while transitioning platforms, ensure organization transformation and readiness to exceed client satisfaction and employee engagement targets. Digital Transformation through RPA, client self-service, and straight through processing to exceed digital transformation savings targets of $4M annually and cost per client reductions for 4 consecutive years. Drove client and third party engagement to reduce client errors by 24% in an error prone regulatory environment, and drove client self-service solution adoption to 87%, saving time, money, and frustration.
-
Vice President Service TechnologyDell Emc 2012 - 2017Round Rock, Texas, UsSpecial Assignment - Recruited by EMC/Dell Global Services President to integrate the IT technology systems, business operations and processes, and talent/culture for EMC and Data Domain (acquisition), and evaluate customer experience for EMC and Data Domain and then create and implement the global strategy to unify the customer experiences . Drove “customer first” strategy and technology implementation that improved satisfaction through all mediums of customer interaction, and workflow improvements that enabled improved productivity. Achieved on time and under budget delivery of an integrated technology solutions and supporting global business processes, no customer interruption, and a positive integrated organizational culture was achieved.Organize and lead worldwide transformation across all product divisions to establish engineering shared technology services, implemented technology, governance, and organizational transformation to consolidate disparate offerings. Led the unification of operations, personnel, equipment, and best practices to provide shared services across multiple disciplines, resulting in $26M savings while maintaining product and solution delivery commitments. Transformed the EMC Information Experience by establishing a shared service common content strategy, content creation, information management, globalization and localization services and content delivery. -
Vice President And Center Of Excellence CioDell Emc 2010 - 2012Round Rock, Texas, UsReporting to the corporate CIO, responsible for strengthening the collaboration between the global Centers of Excellence (COE’s) and each of EMC’s Business Units as it relates to the implementation of technology and approaches to drive global productivity, collaboration, innovation, and business resiliency. In addition, manages SOX compliance for the global IT organization and manages the organization focused on technology to support our scale out of our global centers. Heather also represents EMC IT as a member of the COE Board of Directors. Special Assignment - Selected by corporate executive management to lead the transformation of all IT systems and processes, and staff integration of seven critical environments with no customer downtime.
-
Vice President And Business Unit CioDell Emc 2009 - 2011Round Rock, Texas, UsReporting to the corporate CIO, responsible for the strategic partnership between IT and the EMC Product Division and several corporate functions to ensure these groups have the services and support to fuel their growth and efficiency. In this role, she lead the Business Technology Groups for Engineering, Manufacturing, Legal, Facilities, Licensing & Compliance, eBusiness, and emerging businesses. Strategic change agent during IT transformation where all services, roles, operating principles, processes, IT governance and service catalogs were redesigned; optimized cost models and ensured operational consistency.
-
Senior Director - Strategic PlanningDell Emc 2004 - 2009Round Rock, Texas, UsReporting to the CTO, spearhead strategy development in new growth areas with full ownership of business plans, roadmaps, and budgets. Devise thought leadership strategy to increase CTO brand recognition and market awareness of ground breaking solution opportunities. Identify and negotiate new technology vendor relationships. Hire, train, evaluate, and lead cross-functional teams of domestic and offshore employees. Launch and manage several cross company technology and business initiatives. Oversee industry standards, market research, competitive analysis, solution requirements, and marketing collateral. • Development and implementation of an advanced solution lifecycle to transition technology concepts to solutions• Establish key technology and knowledge sharing forums • Reinvigorate the innovation pipeline, applying business process and social networking tools• Implementation of a corporate level strategic planning framework
-
Director Of Business Development And Product Management For Emerging TechnologiesDell Emc 2003 - 2004Round Rock, Texas, UsLead the integration of several disruptive technology acquisitions into the corporation bringing together teams from 3 different companies and spanning multiple geographies. Re-branded products into an offering family, aligning development plans, market positioning and integrated value proposition for the enterprise and commercial markets.• Surpassed financial targets, retained key employees, and built strategy for further integration and leverage of acquired assets, while streamlining the delivery process.• Launched the first in company commercial product offering and supporting programs that included the software kit, trial license, related documentation and training for sales enablement in the channel through resellers and key channel partners such as Dell.• Negotiated third-party technology and business partnerships.
-
Director Of Product Management And Business DevelopmentAcopia Networks (Acquired By F5) 2002 - 2003In the initial year of establishment, reported directly to the CEO, developed and managed the execution of all product planning, product management, business development and outbound marketing strategies for the company. Built and managed an organization of product managers, marketing programs specialists, and outside consultants.• Led product strategy, market analysis, and the long-range business plan. • Initiated and managed all aspects of product life cycle and field readiness training.• Developed product go-to-market strategy, product packaging and pricing models, all product presentations, reference design documentation, and competitive comparisons.• Established marketing budget and managed all marketing and customer programs.• Developed relationships with technology partners; identified key channel & OEM partners. • Developed investor relations materials in preparation for Series B secured funding.
-
Product Management Roles In Clustering, High Availability, And Information ProtectionEmc 1999 - 2002Round Rock, Texas, UsEstablished the strategic direction for existing products and in areas new to EMC and driving the development and supporting organizations forward to launch new products such as EMC GeoSpan, EMC Foundation Suites and EMC Database Edition (co-developed by VERITAS and EMC), EMC Timefinder, and EMC SRDF. Provided leadership of several mixed technology engineering groups focused on the identification of breakthrough product opportunities and the strategic planning to bring these to market with balanced short and long term project objectives. Evaluated partnerships and acquisition opportunities in support of replication, storage management, clustering, high availability, and other EMC initiatives.
-
Director Of Product ManagementGensym Nov 1996 - Jun 1999Austin, Tx, UsDirector of Product Management responsible for implementing an efficient, non-process intensive, company-wide product lifecycle. Improved product release success factors to ensure the delivery of quality products, documentation, and consistent services to customers. Initiated business improvements to stabilize business relationships with internal supporting organizations and customers, reduce cost, improve time effectiveness, and increase customer satisfaction. Responsible for the life cycle management of key Gensym products including G2, Gensym's premier product. -
Product Management And Quality AssuranceOracle; Iri Software Nov 1992 - Nov 1996Austin, Texas, UsProduct Manager responsible for the product management of Oracle Sales Analyzer and other OLAP products. Worked closely with development, quality assurance, and documentation teams to ensure each piece of the products was delivered as scheduled and with the highest achievable quality. Managed successfult translation and internationalization of products into several languages. Managed a staff of QA Engineers responsible for testing a variety of products: SalesPartner; The Partners, Sales Analyzer and Sales Reporter. Responsible for product quality requirements; master test plans; testing time-lines; product bug reviews; and product readiness evaluations -
Computer Operations , Business Analyst, Information SpecialistDigital Equipment Corporation (Usa) Jun 1986 - Nov 1992Maynard, Ma, Us• Information Specialist assisting development groups in producing quality application software releases by testing, certification, and approval of releases. • Analyst working in a technical help desk, maintaining application production schedules, user accounts, product installations, and investigation of production failures. • Computer Operations responsible for system availability, executed production schedules, prioritizing and resolution of support issues with Engineering.
Heather Healy Education Details
-
University Of Massachusetts LowellBs In Management Information Systems -
Brandeis UniversityMasters Of Software Engineering
Frequently Asked Questions about Heather Healy
What company does Heather Healy work for?
Heather Healy works for Adp
What is Heather Healy's role at the current company?
Heather Healy's current role is Strategic Leadership | Technology Management & Governance | IT Service Design | Enterprise Partnerships | Global Technology Transformation & Delivery | Effortless Client Experience.
What is Heather Healy's email address?
Heather Healy's email address is he****@****ail.com
What is Heather Healy's direct phone number?
Heather Healy's direct phone number is +150850*****
What schools did Heather Healy attend?
Heather Healy attended University Of Massachusetts Lowell, Brandeis University.
Who are Heather Healy's colleagues?
Heather Healy's colleagues are Bishal Paudel, Nadine Couturier, Tharun Kumar Naramulla, Kleyber Romero, Nino Giorgobiani, Ruben Meza, Crystal Penny.
Free Chrome Extension
Find emails, phones & company data instantly
Aero Online
Your AI prospecting assistant
Select data to include:
0 records × $0.02 per record
Download 750 million emails and 100 million phone numbers
Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.
Start your free trial