Heather Henriquez Email & Phone Number

Washington, DC, US

Washington, District Of Columbia, United States

• Created and implements a strategic plan for the program, promoting DEI initiatives into recruitment and ensuring diverse representation and meaningful engagement of stakeholder communities
• Plans and executes virtual networking events and educational webinars to increase engagement of ambassadors, with DEI and accessibility practices and accommodations at center of planning
• Fosters community-building by creating engaging posts on internal social media site and monthly opportunities for collaboration and networking based on shared interests of various stakeholders
• Maintains internal Ambassador databases, requiring interdepartmental collaboration, and spanning a variety of platforms, including Salesforce, ZenDesk, Ambassador Center, and PCORI’s website

Washington, District Of Columbia, United States

• Managed a cross-departmental team to create Groundwork’s monthly newsletter, Notes From the Ground; led subscriber growth of 375% over one year
• Acted as primary support for ProsperUS coalition, planning and coordinating monthly convenings and holding routine meetings with state, local, and national partners to build and maintain coalition unity
• Drafted, edited, and coordinated content, such as policy one-pagers and messaging guidance for publication to Groundwork’s website; circulated content to partners through various listservs
• Planned virtual events including panels, meetings, conferences, and webinars by creating and providing agendas, talking points, and speaker memos for presenters
• Served on internal DEI committee, committed to promoting and implementing sustainability and equity in the workplace
• Contributed to maintaining Groundwork’s social media presence, live-tweeting virtual events, and creating digital toolkits

Arlington, Virginia

• Conducted financial and program audits to ensure efficient funding allocations and quality standards of care to eligible adult and minor foreign national victims of human trafficking, as well as maintain individual.
• Performed network-wide communications, assessments, and ongoing outreach to expand national service coverage
• Created and managed the USCRI TVAP provider database; managed the USCRI TVAP National Hotline and network email to serve as first point of contact for all external inquiries
• Managed communication between various external stakeholders by and coordinating referrals between providers, resettlement agencies, partners, and survivors
• Supported the onboarding and capacity building of 200+ service providers and related training and technical assistance
• Facilitated webinars and trainings in order to expand capacity of organizations in network

Boston, MA

• Coordinated between student leaders, external vendors, and administrative offices throughout the university in order to ensure timely and accurate payments
• Monitored funds and events of over 500 student groups via Orgsync, Excel, Concur, and Eventbrite
• Reconciled departmental business accounts using SAP reporting software

Boston, MA

• Collected community resources and other online software to achieve career and education-related goals of students
• Counseled and supported 33 immigrants/refugees from diverse backgrounds and cultures over the course of three months to discuss, plan, and achieve goals in the educational, career, and personal domains for long-term.
• Used Apricot software to enter case notes for meetings with each client

Geneva Area, Switzerland

• Generated and consolidated reports from United Nations conferences, such as IOM, OCHA, UNHCR, Regional Meetings, and the Global Compact on Migration for the Honduran Secretary of Foreign Relations in order to best.
• Researched UN subsidiary organizations to develop a comprehensive database for future Honduran delegations
• Translated notices from Spanish to English, and vice versa, for social media pages, general assembly statements, and messages between other nations’ missions

Boston, Massachusetts

Ventures Director for Boston University Chapter of Nourish International. Duties included recruitment for nonprofit work in Bolivia, raising funds, managing chapter finances, and working in conjunction with the rest of the executive board.

Boston, Massachusetts

• Fostered leadership skills and self-awareness in students looking to become Peer Mentors for incoming freshmen at BU
• Experienced as a former Peer Mentor, advised and guided incoming mentors

Tiquipaya, Bolivia

• Engaged the community by facilitating climate change and sustainability workshops at 3 local schools/youth organizations per week
• Consulted a local nonprofit and gave recommendations on how to optimize use of volunteers, funds, and social media tools
• Liaised between remote National Office, Sustainable Bolivia, and team of 8 to measure success of the nonprofit

Bachelor’S Degree

High School Diploma