Heather Hunt Email & Phone Number

Atlanta, Georgia, United States

Atlanta, Ga

Serves as a vital member of a market-leading consulting firm that offers specialized training programs to clients in the hotel, rental car, call center, theme park, and retail industries. In charge of developing existing accounts and relationships throughout Georgia and South Carolina, including Hilton, Marriott, and IHG brands. ➣ Drove a 250% increase in incremental revenue within three properties in under six months and produced a 50% increase in conversions in three months; consistently meets or exceeds targets MoM.➣ Recognized numerous times by clients and leadership for providing exceptional service and support. ➣ Leads in-depth discovery conversations with clients to understand existing needs and to develop and recommend appropriate training solutions. ➣ Facilitates and conducts monthly meetings with executive leadership to discuss performance results and brainstorm on strategies to expand the company’s footprint.

Atlanta, Ga

Hired as a Store Manager of an upscale women’s clothing boutique and earned a quick promotion to the #1 store in the region within six months. Hand-picked to serve as a newly created General Manager position overseeing four Assistant Managers, three Supervisors, and 25 Associates across two locations. ➣ Recognized for increasing profits by 20% within the first 12 months while reducing staff turnover by 50%.➣ Analyzed current business trends to assist with accurate forecasting and inventory management. ➣ Provided hands-on training, coaching, and guidance to all new store leadership.➣ Led weekly meetings with store leadership and staff to reward over-achievers, reiterate customer service expectations, and served as a resource to address and resolve any ongoing issues.

Atlanta, Ga

Locust Grove, Ga

Managed the daily operations of a women’s clothing store averaging $2.5M in annual sales. Supervised 20 full-time and hourly staff that included maintaining weekly schedules based on current business trends. ➣ Successfully decreased shrink by 3% while consistently meeting or exceeding monthly sales targets. ➣ Served as the primary contact for customer service escalations, resolving promptly and professionally.

Atlanta, Ga

Directed 13 staff within a high-volume retail environment. Accountable for the planning and execution of product merchandising, developing creative marketing initiatives, and ensuring the brand integrity of all visual displays.➣ Consistently met or exceeded monthly sales targets and customer experience scores. ➣ Developed monthly forecasts and budgets to help maximize profits and reduce overall costs. ➣ Coordinated and led ongoing training of staff to ensure an exceptional customer experience.

Killeen, Tx

Hired as the Sales Manager for the Home department ($3.5M in annual sales) and earned a quick promotion to oversee the Men’s and Kid’s department ($12M in annual sales). Provided strategic direction, guidance, and hands-on support to 35 hourly staff over both departments.➣ Earned commendation for increasing the Men’s and Kid’s business by 10% within eight months.➣ Worked collaboratively with the internal purchasing team to closely maintain inventory levels.➣ Established a comprehensive action plan to improve under-performing departments, set up promotional calendars of special events to help drive new business.

Killeen, Tx

Bachelor Of Science - Bs, Management, Entrepreneurship

Associate Of Arts - Aa, Art