Akash Patel Email & Phone Number

Ahmedabad, Gujarat, India

Facilitate interdisciplinary development team to include user-centric features by interviewing 50+ fashion enthusiasts to identify the challenges faced while finding the right fashion.Increased average order value by 30% by introducing a unique feature using which customers return their old clothes and get a 15% discount. We donate these clothes to people in need and reduce waste.Saved 50% on product photoshoots by efficiently managing a freelance team of photographers, makeup artists, stylists, and models to complete 4 days shoot within 2 days.Increased month-on-month sell by 60% by creating elegant social media posts and meaningful content while maintaining 8+ ROAS.Conducted A/B testing with 70 users to discover new features which can increase user engagement and ROI.

Ahmedabad Area, India

Implemented cornerstone project involving E-commerce CMS transition for the biggest client ($17M of est. value) by developing a user-focused informative layout to increase conversion rate.Helped 3 startups in building MVP using the 80-20 rule to maximize the ROI by conducting user and stakeholder interviews and prioritizing work items using a prioritization board. Created and managed 500+ work items, wrote 50+ epics and 500+ user stories, and helped the scrum team understand the task with 100% clarity.Trained 15+ interns/developers/Scrum Master in the intricacies of Agile & Scrum.Increased the month-over-month revenue by 20% by adding new clients and helping them develop customer-centric solutions.

Toronto, Canada Area

Interpreting customers’ needs by providing solutions and substitutes and achieved the average sales goal of $31.6 per customer over 3 consecutive months.Efficiently trained 10+ new employees regarding tasks and conduct by demonstrating the importance of flexibility and self-confidence skills needed to handle queries of customers enthusiastically.Patiently assisted 200+ customers daily in a fast-paced environment regarding products and services by addressing their requests.

Toronto, Ontario, Canada

Proficiently utilized the Google AdWords budget of $20,0000 and created ad campaigns targeting producers, directors, and writers and attracted 25+ new creators.Increased the film festival attendees' retention to 37% from 23% in 2017 by analyzing past data and offering premium services and combo deals to the existing customers.Combined and organized the data of the past 5 years (2012-2016) by fixing or removing duplicate, incorrectly formatted, or incomplete data.

Toronto, Canada Area

Led a team of 4 project management interns to forecast the gap between the business needs of the organization and the technology.Facilitated in increasing the donation by $9,000 within a quarter by revamping the website and implementing a database and easy payment options.Increased community participation by 10% by identifying primary users and designing a user-centric and engaging web layout.

Ahmedabad Area, India

Helped team in achieving 9 consecutive sprint goals successfully by hitting daily targets consistently and assisting team members to do the same.Increased monthly appointment bookings by 15% for the client by implementing 3 steps user-friendly checkout and payment functionality. Facilitated team to increase the work velocity to 11 story points from 9 by updating and monitoring the sprint burndown chart daily and identifying ways to get better every iteration.Demonstrated deliverables to the product owner and stakeholders during a sprint review to gather feedback and adopt the changes.

Ahmedabad Area, India

Increased monthly web users by 17% by developing user-centric and informative windows web applications.Collaborated with a cross-functional engineering team to create a 9x9 tic-tac-toe and a housie games for national level Microsoft competition and won 1st and 3rd prize out of 100+ participants.

Ontarion College Graduation Certificate, Marketing, Honours

Database Marketing Strategies Data Mining and Modeling Business Communication Marketing Metrics and Statistics Marketing Research.

Ontario College Graduate Certificate, Information Technology Project Management, Honours

Advanced IT Project Management Project Leadership Quality Assurance for IT Business Finance and Communication Systems Development

Bachelor Of Engineering (B.E.), Electronics And Communication Engineering, Distinction