● Providing support as needed. ● Support and troubleshoot production client environments. ● Take ownership of or assist with the logging, reporting, and resolution of application issues. ● Ensure Oracle Retail and OLR development standards are met in all coding practices. ● Assist in maintaining the OLR software development environment. ● Build and test application enhancements and modifications. ● Adhere to all OLR policies, processes, and procedures. ● Document or maintain general retail, Oracle Retail, and OLR-specific practices and standards. ● Submit knowledge articles per standards for clients and internal knowledge sharing. ● Assist in defining application enhancements and modifications. ● Additional duties as assigned.● Professional approach when dealing with internal and external customers, including clear and concise written and verbal communication skills. ● Demonstrated a sense of urgency and willingness to provide exceptional customer service. ● High degree of initiative, accuracy, efficiency, and attention to detail. ● Maintaining a positive attitude under stressful circumstances. ● Maintaining confidentiality when dealing with proprietary information. ● Strong ability to proactively identify and resolve issues. ● Good time management skills.