As sales engineer and BDM, I've managed and supported all sales-related activities, including purchasing, marketing, training, proposals, and projects validation. I have over 20 years of experience in the IT industry, spanning from network administration and technical support to IT director and sales manager roles. My mission is to provide innovative and reliable IT solutions to our customers, leveraging my credentials as a CMNA and a Cisco Collaboration SaaS certified professional.I have a strong background in business development and project management, with a proven track record of increasing sales revenue, customer retention, and market share. I have a great expertise in major operating systems, hardware and networking, especially in VoIP and WiFi technologies. I also have excellent communication skills, including delivering seminars, product launches, training, and product documentation. I speak and write fluent English and Spanish, and I am always eager to learn new skills and explore new challenges.