Hiddatin Niha Email & Phone Number

Semarang, Central Java, Indonesia

PT Infomedia Nusantara is a subsidiary of PT Telkom Indonesia which focuses its business on providing Business Process Outsourcing (BPO) solutions through 2 business portfolios, namely: Customer Relationship Management (CRM) and Shared Service Operation (SSO). - Handling Incoming Calls: Answering customer calls related to banking inquiries, such as account balances, transaction details, and service requests.- Addressing customer inquiries, resolving issues, and providing information about banking products and services.- Identifying and resolving customer complaints or issues, and escalating complex matters to higher-level support if needed.-Ensuring that all interactions adhere to banking regulations and company policies.- Effective communication, problem-solving skills, and a strong understanding of banking products are crucial for this role.

Semarang, Central Java, Indonesia

PT Vista Jaya Raya is a company engaged in the collection services business with a focus on serving Information Technology-Based Lending and Borrowing Service companies that are registered or licensed with the Otoritas Jasa Keuangan (OJK).- Contact customers who have not paid their loan bills and negotiate a payment plan.- Investigate and answer customer inquiries regarding outstanding loan accounts.- Update customer information in the company database.- Monitor and analyze customer payment trends and patterns.- Ensure all communications with customers are neatly and accurately recorded.- Prepare reports and documents related to the process of collecting customer debts.- Achieve targets by the collection deadline set by management.

Semarang, Central Java, Indonesia

INAmikro - PT. Mikrobisnis Digital Sejahtera is an MSME empowerment institution with experience introducing MSME enterpreneurs to the digital literacy and banking finance.- Mentoring and educating MSME entrepreneurs about digital literacy.- Helping MSME entrepreneurs to gain legal access by issuing Business Permits “NIB” (Nomor Induk Berusaha).- Educate about entering sales transactions digitally using mikroApps.- Helping MSME entrepreneurs to create a company profile to expand business networks and increase sales.- Mentoring MSME entrepreneurs regarding digital training and expanding business networks.

Central Java, Indonesia

Kampus Mengajar Batch 4 is part of the Merdeka Belajar Kampus Merdeka (MBKM) program which provides students with the opportunity to learn outside the classroom for 1 (one) semester by innovating in the development of creative and innovative learning strategies and models in targeted educational units.- Working with 3+ partners to implement various work programs.- Contribute with management and public speaking skills in activities at placement school.- Create 30+ social media content, including videos, photos, on the team's Instagram account platform.