Nick Hideg Email & Phone Number

Independence, Ohio

Cleveland/Akron, Ohio Area

• Translated business requirements and customer needs into user stories for technical and non-technical audiences.• Facilitated prioritization and stakeholder communication for 200+ new development/system enhancement requests.• Developed User Acceptance Testing (UAT) test cases and automated scripts. • Proactively employed Lean Six Sigma principles to conduct process analysis in support of continuous improvement activities.• Communicated effectively with a wide variety of stakeholders across functional organizations, conducting research, deriving data analysis, producing reports, and presenting research findings.• Accountable for maintaining and distribution of organization’s Fee Schedule, including profitability analysis for new and existing products.• Gained working knowledge within a Scrum, Waterfall, and Agile environment.

• Spearheaded projects throughout entire life cycle, including scoping, requirements gathering, client relations, leadership, conflict resolution, and updates to ensure on-time completion.• Performed requirements analysis and initial design for vendor assignment/management systems, and order placement platform.• Managed project to implement the division’s 2015 business strategy and conducted multiple platform development workshops, yielding 10 major system enhancements, resulting in an estimated ROI of $11.3M with full UAT passing/feature release.• Chosen for division-wide Lean Six Sigma initiative, which selected project-minded individuals for training and managing of Lean Six Sigma projects.• Led Lean Six Sigma project to acquire major government client and create a product/service for acceptance and purchase, generating $144K+ in annual revenue.• Delivered customized lending solution proposals and presentations to current and prospective clients, as well as to leadership teams during product summits.

• Selected for First American’s “Excellence Award” in 2012 for exceptional commitment and dedication to the organization.• Managed and enhanced the instant valuation product line generating $1.5M in revenue, and the Flood Zone Determination product line, generating $972K in revenue in 2017.• Enhanced the Automated Valuation Model (AVM) product line by negotiating reduced costs with vendors, improved the technology that selects the AVMs, and created new AVM-related services.• Supervised employees, delegated tasks, and monitored performance ensuring optimal productivity.• Processed data and integration vendors invoices, routinely conducted audits for accuracy, coordinated dispute resolution with finance, and responsible for overall vendor relationships.

• Produced customized monthly activity reports for 15+ clients including detailed analytics and graphs, and conducted monthly service calls to support.• Co-developed property inspection product generating $1.6M in revenue for 2017• Utilized statistical analytics and applications to test and validate products for 30+ lenders.• Created and redesigned all departmental product marketing slicks and sales presentations.

• Scheduled closing/signing of mortgage documents between notary and borrower.• Ensured all required documents were provided prior to closing, and reviewed finalized documents for correctness.