Certified Cybersecurity Professional with a diverse skill set and a passion for ensuring digital safety and security. With a background in both IT support and cybersecurity analysis, I bring a unique blend of technical expertise and problem-solving abilities to every project.In my previous role at Rich On Cyber, I honed my skills in network security, incident response, and vulnerability management. Leveraging tools like Splunk and Metasploit Framework, I played a key role in reducing incident response time by 64% and identifying vulnerabilities for remediation.During my tenure at Willis & Company LLC, I provided top-notch technical support to end-users, resolving over 500 tickets with an average customer satisfaction rating of 4.8/5. I collaborated with teams to optimize security solutions, resulting in a significant decrease in security incidents.Outside of my professional experience, I've led innovative projects such as implementing a SOC and Honeynet in Azure, creating a secure password manager application, and conducting basic network scanning to enhance overall security posture.I hold certifications in CompTIA Security+ and Google Cybersecurity, along with FEMA National Incident Management System (NIMS): ICS-100 and Qualys Vulnerability Management. My educational background includes a Bachelor's degree from Georgia State University with a minor in Computer Science.I thrive in dynamic environments where I can apply my technical skills to protect and defend against cyber threats. Let's connect to explore how I can contribute to your team's cybersecurity objectives.