Hieu Le

Hieu Le Email and Phone Number

Sr. Director, Technology Operations @ Align Technology
Hieu Le's Location
San Jose, California, United States, United States
About Hieu Le

Hieu Le is a Sr. Director, Technology Operations at Align Technology. They possess expertise in enterprise architecture, cloud computing, system architecture, project management, it operations and 20 more skills. They is proficient in English. Colleagues describe them as "As the head of Enterprise Architecture, I had the pleasure of working with Hieu as he re-defined the IT/IO organization. Whether it was delivering the movement to ITIL based processes or working on the transition of services to the cloud, Hieu was equally intense in his focus on the organization and the company's success.", "As the Senior IT Manager for Align Technology, Hieu managed a large group of people and owned the complete infrastructure for IT. I worked closely with Hieu on many projects and I have always been impressed with Hieu's attention to detail, ability to get the project completed on time or before and always at the most aggressive pricing possible. I have enjoyed working for Hieu and would recommend him highly to anyone that wants to have the job done right!", and "Hieu is process oriented data center and operations professional. While he was in my group he established metrics and processes for outsourced help desk, brought the backup and storage architecture under control and provided excellent customer service to his clients. He is a great asset to have in any IT department, is hard working, great communicator with strong technical skills focused on delivering excellent customer service. I strongly recommend hiring Hieu."

Hieu Le's Current Company Details
Align Technology

Align Technology

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Sr. Director, Technology Operations
Hieu Le Work Experience Details
  • Align Technology
    Sr. Director, Technology Operations
    Align Technology Apr 2022 - Present
    Tempe, Arizona, Us
    As the Senior Director of Global Technology Operations and Chief of Staff for the Executive Vice President of Global Software and Enterprise Engineering, I lead operational improvements and strategic initiatives across software and enterprise engineering departments. My role extends to overseeing all offshore development centers globally, ensuring alignment with corporate strategies and operational excellence. I facilitate strategic planning, optimize processes, and act as a key liaison between the Executive VP and various stakeholders, enhancing communication and execution of key initiatives.
  • Align Technology
    Commercial Director - Vietnam
    Align Technology Jan 2020 - Mar 2022
    Tempe, Arizona, Us
    As the Commercial Director of Vietnam, I spearheaded the establishment and growth of our company's presence from the ground up. My role encompassed developing and implementing commercial strategies, forging key partnerships, and building a robust operational framework that tailored our business model to the local market. My leadership not only set the strategic direction but also cultivated a strong, sustainable client base, driving significant market penetration and establishing our company as a key player in the region.
  • Align Technology
    Apac Cio
    Align Technology Nov 2017 - Feb 2021
    Tempe, Arizona, Us
    As the CIO for the Asia-Pacific region, I spearheaded our commercial technology operations which enabled commerical to achieve a 50% year-over-year growth in business volume. My responsibilities included building the IT team from scratch, deploying innovative technology solutions, and optimizing regional infrastructure to support our ambitious growth targets. My strategic leadership not only facilitated rapid scaling but also enhanced operational efficiencies and customer satisfaction across the region, establishing a strong foundation for sustained growth.
  • Align Technology
    Sr. Director, Global It Infrastructure And Operations
    Align Technology Jul 2012 - Oct 2017
    Tempe, Arizona, Us
    As Senior Director of Global Infrastructure and Operations, I oversaw the strategic development and management of our global IT infrastructure, ensuring robust and scalable support for enterprise operations. My role involved leading global initiatives to enhance system reliability, optimize performance, and reduce costs, while ensuring alignment with business objectives. I managed cross-functional teams across multiple continents, driving the adoption of cutting-edge technologies and processes that improve service delivery and operational efficiency. My leadership ensured that our infrastructure met the dynamic demands of the business, supporting seamless global operations and strategic growth.
  • Align Technology
    Director, It Infrastructure And Operations Of North America
    Align Technology Feb 2011 - Jul 2012
    Tempe, Arizona, Us
  • Align Technology
    Sr Manager, Enterprise It Infrastructure & End-User Services
    Align Technology Oct 2007 - Jan 2011
    Tempe, Arizona, Us
    Accountable for the design, planning, roadmap and product life cycle of network, voice and data, data center, and systems Infrastructure of the Company. Align with Industry best practices in product selection, standardization, design and implementation of given infrastructure system. Work closely with vendors and key Partners on technology, industry trend, product roadmap, product designs, and future capability that ensure the infrastructure is developed according to defined strategy that meet the business requirements. Build the environment to scale for the future in terms of reliability, growth, performance and productivity. Build the product delivery methodology within the IT operation and with key partners from product inception to sustaining. Accountable for the Enterprise environment consists of:- Communications and Networking - Security services- Data Center, server and storage services - Enterprise business application Services- Database services- Employee Productivity Framework- End-user services
  • Arm, Inc
    It Manager - Us Operations Infrastructure
    Arm, Inc Feb 2007 - Oct 2007
    Cambridge, Cambs, Gb
    Manage, coach, transform, and retain a group of technical staff. Design, deploy and maintain more than 300 Sun and Linux server cluster using Platform Enterprise Grid LSF to support design engineering process. Manage 100+ Windows serves to support IT operations. Design, implement, and manage LAN, WAN, VPN, wireless network, computer room or data center for all US offices. Architect, implement, and maintain corporate CRM system using Siebel 7.5. Maintain utility applications, such as Windows 2003 Active Directory, DNS, DHCP, Exchange, Citrix, Plainview, CA Software Delivery solution, Symantec Anti-virus, Hummingbird Exceed on Demand. Implement and maintain day-to-day backup and recovery for all servers and NetApp NAS using NetBackup and BackupExec software and offsite media vendor. Set and execute short-term goals and long-term IT strategies.
  • Altera
    It Manager - Enterprise Server And Storage
    Altera Jul 1998 - Jan 2007
    Manage, coach, transform, and retain technical staff. Design, deploy and maintain more than 600 virtual and physical serves (Sun Solaris, HP-UX, Dell Intel) and more than 100TB of storage (EMC DMX, EMC CX, Bluearc, NetApp), enterprise Quantum libraries, daily backup tape media. Manage productivity and Extranet applications, such as Exchange, AD, DNS, DHCP, Blackberry, Good Technology, SharePoint, Citrix, Veritas Storage Foundation, Anti-virus, Anti-spam, etc. Conduct full cycle of capital budgeting. Set and execute short-term and long-term server and storage roadmap and business continuity

Hieu Le Skills

Enterprise Architecture Cloud Computing System Architecture Project Management It Operations Data Center Sharepoint Disaster Recovery Servers Crm Vmware Infrastructure Acquisition Integration Management Strategy Video Conferencing Leadership Capital Budgeting Unified Messaging Infrastructure Management Windows Server Infrastructure Security Integration Outsourcing Infrastructure Move Management

Hieu Le Education Details

  • Ucla
    Ucla
    Business Economics
  • University Of Phoenix
    University Of Phoenix
    Computer Information Systems

Frequently Asked Questions about Hieu Le

What company does Hieu Le work for?

Hieu Le works for Align Technology

What is Hieu Le's role at the current company?

Hieu Le's current role is Sr. Director, Technology Operations.

What is Hieu Le's email address?

Hieu Le's email address is hi****@****usa.com

What is Hieu Le's direct phone number?

Hieu Le's direct phone number is +140847*****

What schools did Hieu Le attend?

Hieu Le attended Ucla, University Of Phoenix.

What are some of Hieu Le's interests?

Hieu Le has interest in Economic Empowerment, Politics, Education, Environment, Science And Technology, Health.

What skills is Hieu Le known for?

Hieu Le has skills like Enterprise Architecture, Cloud Computing, System Architecture, Project Management, It Operations, Data Center, Sharepoint, Disaster Recovery, Servers, Crm, Vmware Infrastructure, Acquisition Integration.

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