Hieu V. Pham Email & Phone Number

New York, Ny, Us

New York, New York

► Execute Third Party Governance (TPG) strategy and framework and drive adoption within the Line of Business (LOB)► Provide guidance and consulting to the LOB on all Third Party governance, oversight, and risk mitigation matters► Serve as a strategic advisor for a portfolio of Third Parties► Interpret reporting and data to help manage and reduce risk in the LOBs and share information with key stakeholders in the business ► Proactively communicate with LOB senior leadership, Executive Sponsors, CAOs, Business Risk Officers, 2LOD to and escalate risks and issues as needed ► Coordinate with different teams (e.g., TPG Oversight & Administration, Third Party Management, Procurement) to ensure alignment and consistency with overall strategy, governance, and framework► Coordinate with Executive Sponsors and TPG Office and other stakeholders (e.g., CAOs, Business Risk Officers, domain SMEs, 2ndLine) on risks and issues► Oversee Engagement Manager(s) to ensure that 1) the engagements are aligned appropriately to the LOB strategy, and 2) Engagement Managers have requisite expertise to manage the Third Party relationships withi their purview, and 3) accurate third party risk profiles are maintained, 4) Ongoing Monitoring is executed appropriately ► Work with Executive Sponsors to manage any audit (internal or regulatory) or risk and control matters related to TPG processes for that respective LOB or Corporate Function

Weehawken, Nj

Managed and developed the overall vendor relationship by proactively influencing performance, risk, compliance and cost.► Developed and maintain vendor engagement plans based on business needs with an annual spend of $100M+► Executed, reviewed and ensured remediation of all risk issues from Third Party Information Security Risk Assessments with vendor executives to protect UBS confidential data► Monitored and reported on vendor performance to ensure delivery in line with contractual obligations and performance metrics, inclusive of the UBS Vendor Management Framework► Managed the interaction between vendors and internal program delivery managers to provide adequate visibility of interdependent initiatives and programs

New York, Ny

Responsible for providing financial analyses, financial statements, ad hoc reporting in support of the $880M sale of the ML International Wealth Management business to Julius Baer with $86B of assets under management.► Prepare detailed financial revenue and asset transfer statements for each international unit sold to Julius Baer► Partner with internal and external functions (e.g. Auditors, Controllers, HR, Legal, Treasury, Julius Baer Finance) for statement submissions are in compliance with internal/external requirements and Sale and Purchase Agreement► Realized $320M of out of scope client assets under management to collect fees through negotiations with Julius Baer► Ensure client and General Ledger data accuracy for the transfer of AuM to Julius Baer (Part of Data Governance initiative)

New York, Ny

Lead finance manager to deliver financial forecasts/plan, analyses, financial reporting in support of the Merrill Lynch Wealth Management business with annual revenues of $12B.► Led the preparation of quarterly forecasts and annual plan, as well as three year strategic plan► Performed monthly and quarterly variance analysis from budget and prior years for production credits, revenue, FA compensation, client flows, client assets, and other metrics for month end► Improved plan/forecast process by streamlining excel templates to meet Corporate Controller requirements► Prepared monthly and quarterly business review materials► Assessed and tracked pre-close results, and communicate pending changes and deviations from forecast to provide leadership with clear variance explanations and related impact to future forecast► Close interaction with regional CFOs to verify P&L's accuracy and alignment with business' forecast/plan► Liaised with CFOs on report production, ad-hoc / misc. requests

New York, Ny

Project lead manager to develop a centralized internal finance reporting functions across multiple geographies to enhance company financial reporting capabilities and maximize resources allocation with innovative technical solutions and standardized reporting processes. ► Delivered cost reductions by eliminating 90% of reports produced by finance reporting teams globally ► Led a cross functional team and collaborating with executives to gather reporting requirements, identify key financial metrics, train users for new reporting tools and methodologies► Trained and transitioned report production to Accenture Finance Delivery Centers in Asia and South AmericaLed multiple resources in support of Global Outsourcing finance operations and reporting functions for large outsourcing contracts with value up to $200M/yr. Include working closely with Operating Group Finance, Business Process Outsourcing (BPO) Finance and Corporate Controllership. ► Designed global Cost of Poor Quality metric reporting for senior leadership to measure cost of a client or portfolio of clients not performing to original, approved deal economics► Implemented internal controls process for KPMG quarterly audits► Managed publication of monthly Large Outsourcing Contracts report and facilitated monthly calls to discuss results with Operating Group Executives► Managed quarterly Large Outsourcing Contract financial forecast/planning process

New York, Ny

Oversaw financial reporting, forecasting and management of Accenture Procurement Solutions BPO group with annual revenues of $200M/yr. ► Successfully defined/established internal and client financial processes: identified requirements, responsibilities and developed financial reporting package► Improved accuracy of business assumptions that drove planning and forecasting process; includes validating operating budget and capital planning assumptions► Conducted training for non finance executives on Accenture's financial reporting metrics► Ensured compliance to Accenture's financial policies and GAAP

Piscataway, Nj

Led the financial forecasting and reporting of a large complex co-sourcing arrangement with a Fortune 100 Telecommunications Client.► Improved reporting and forecasting efficiencies between the client and Accenture► Managed the financial forecasting and reporting process for the Transformational project with a budget of $265M► Improved the client organization's monthly book closing process by one day