Bob Higgins Email and Phone Number
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Experienced Operations Director with a demonstrated history of working in the retail industry. Skilled in AI Operations, Retail Operations, Multi-Store Management, Shrink Reduction, Loss Prevention, and Wicklander-Zulawski Interview & Interrogation techniques.
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Director - Ai Operations: Human In The LoopWalmart Global Tech Oct 2020 - PresentBentonville, Arkansas, UsWe're powering the next great retail disruption.
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Director - Ai Operations: Human In The LoopIntelligent Retail Lab By Walmart Sep 2018 - PresentAt Walmart, tech empowers us and people lead us. We believe new technologies will enhance the associate and customer experience in our stores. That's why we built the Intelligent Retail Lab - Walmart's in-store AI Lab within a full-operating grocery store in Levittown, NY. Located inside a 50,000 sq. ft. store with 30,000 items and more than 100 associates, the first-of-its-kind AI Lab will allow us to test a broad range of applications such as improving inventory and on-shelf availability, enhancing both the associate and customer experience in our stores.
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Director - Ai Operations: Human In The Loop - Intelligent Retail Lab (Walmart Global Tech)Walmart Sep 2018 - PresentBentonville, Arkansas, UsHelping lead Walmart Global Tech's AI Operations team as we look to disrupt and innovate in the retail sector. -
Market Asset Protection Sr. ManagerWalmart Sep 2017 - Oct 2018Bentonville, Arkansas, Us• Oversee shrink, safety, and compliance for Complex Market of 6 high volume stores• Largest Sales volume market per square foot with annual market sales of exceeding $500 Million• Drives safety results across the facilities• Ensures facilities in the business area are prepared for crises• Meets expected facility level shrink goals• Minimizes financial risk• Provides supervision and development opportunities for associatesMarket Asset Protection Sr. Manager of the Year - Region 17 (2018)Turn Around Market Award - North East Division (2018)
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Market Asset Protection Sr. ManagerWalmart Apr 2014 - Sep 2017Bentonville, Arkansas, Us• Coordinates, completes, and oversees job-related activities and assignments• Develops talent in the assigned business area• Drives safety results across the facilities• Ensures facilities in the business area are prepared for crises• Meets expected facility level shrink goals• Minimizes financial risk• Provides supervision and development opportunities for associates
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Asset Protection ManagerWalmart Dec 2010 - Apr 2014Bentonville, Arkansas, Us• Mitigate company loss through reducing internal and external theft and paper shrink caused by incorrect handling of company’s financial inventory.• Train and develop store associates on proper company processes and procedures.• Manage team of four direct report asset protection associates.Asset Protection Manager of the Year - Boston Metro Region (2013)
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Claims SupervisorWalmart Jan 2010 - Nov 2010Bentonville, Arkansas, Us• Oversaw all claims office processes including merchandise recalls, hazardous waste processing and disposal, and ensuring proper handling of damaged or defective
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Asset Protection AssociateWalmart Jun 2009 - Dec 2009Bentonville, Arkansas, Us• Monitor sales floor for customer or associate theft and ensure store free of safety hazards.• Performed surveillance and apprehensions of customers whom shoplifted and in turn worked closely with local law enforcement for processing.
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Wireless Department ManagerWalmart Mar 2005 - May 2009Bentonville, Arkansas, Us• Managed cellular phone sales and contracts while overseeing three wireless sales associates.• Created and instituted process to control and rectify wireless inventory.• Drove wireless contract sales and prepaid activations to new heights while also reducing shrink.
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Electronics Sales AssociateWalmart Oct 2002 - Feb 2005Bentonville, Arkansas, Us• Performed excellent customer assistance and ensured department merchandise was secured at all times.
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Director - Operations & Retail Lab ImplementationStore No. 8 Sep 2018 - Oct 2020Hoboken, Nj, UsStore Nº8 is the incubation arm of Walmart. We incubate companies to develop leapfrog capabilities with the potential to transform the future of retail.
Bob Higgins Skills
Bob Higgins Education Details
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Wentworth Institute Of TechnologyComputer Networking And Information Techologies -
King Philip Regional High SchoolHigh School
Frequently Asked Questions about Bob Higgins
What company does Bob Higgins work for?
Bob Higgins works for Walmart Global Tech
What is Bob Higgins's role at the current company?
Bob Higgins's current role is Director - AI Operations: Human in the Loop - Walmart Global Tech.
What is Bob Higgins's email address?
Bob Higgins's email address is bo****@****ers.com
What schools did Bob Higgins attend?
Bob Higgins attended Wentworth Institute Of Technology, King Philip Regional High School.
What skills is Bob Higgins known for?
Bob Higgins has skills like Asset Protection, Inventory Control, Loss Prevention, Management, Store Operations, Wicklander Zulawski Interview And Interrogation, Retail, Shrink Management, Shrink Reduction, Hiring, Store Management, Shrinkage.
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