High Mobley Email & Phone Number

Portland, Oregon Area

Sunnyvale, Ca

* Troubleshoot difficult cases escalated from Tier 2 support staff.* Reproduce customer issues in our lab environment for root cause analysis. * Build tools to help parse complex product logs. * Create knowledge base articles and videos for internal training and customer support. * Conduct training programs for customer support team. * Lead meetings with Engineering, Product Management, QA, Professional Services, and Sales to identify and track hot customer issues.* Review customer firewall rules, ACLs, and Cloud security to analyze network access issues identified by RedSeal product.* Review software code to help find root causes of product issues.

Henderson Nv 89074

Consulting for IP networking, Linux/BSD administrationWeb design, programming, and analytics

Build network infrastructure at Cisco Live eventsLead team of techs to install, troubleshoot, and tear out wired and wifi networks

Write enterprise networking articles targeted to IT departments and the tech industry. My work focuses on open source software topics.

Las Vegas, Nevada Area

We build the world's largest temporary trade show network! The NOC team deploys and troubleshoots the entire network, down to the physical cabling. Then we tear it out and pack it up after the show ends.The NOC staff works (under NDA) to identify and report prouct issues with sponsors' gear and software. InteropNet is like one of the largest "lab networks" in the world with class A and class B networks, loads of active users, and WiFi covering the entire venue.

Las Vegas, Nevada Area

Configured and supported network infrastructure for events customersCustom web app to control captive portal access system at multiple locationsBuilt and managed all physical and virtual Linux serversOversaw contracted professional services for network appliance vendor InfoBloxManaged employees for support and programming tasks

Las Vegas, Nevada Area

Network for construction of new Cosmopolitan Hotel & ResortManaged team to configure and troubleshoot ~2,000 Juniper routers Used Python + Expect scripts for automation of config changes

I started with InfoWorld as a blog author writing on open source topics, before moving to a contributing editor position.

Las Vegas, Nevada Area

I was the systems administrator responsible for managing hardware based and virtualized Linux systems. I also worked as a network administrator to setup and troubleshoot convention and trade show networks. I was part of a team which was responsible for an entire network spanning across multiple convention center locations. We ran the IP backbone, a datacenter, VoIP system, and a customized captive portal system designed for use in multi-customer environments such as conventions and trade shows.Built and managed all physical and virtual Linux serversResponsible for firewall, mail, DNS, DHCP, database, and web serversOn-site and off-site level 3 network support for customer-facing networks

Athens, Georgia Area

Responsible for all LAN, WAN, and VPN infrastructure across ten countiesEnterprise-wide Samba file & print sharing with full WINS meshDNS, DHCP, Web, SQL, PHP, mail, VPN, Firewall, NAT, logging & analysisSupported 50+ Linux, *BSD, and windows servers, plus 200+ workstationsWindows Terminal Services and Citrix Winframe server clusterSupervised three techs responsible for user, network, and telecom support tasksWrote and maintained network documentation and diagramsI was the team leader for the IT group tasked with LAN & WAN operations, computer support, hardware & virtualized servers, Linux & Windows operating systems, web servers, email, and network security.Out team of three staff supported a network of over 50 servers, 250 workstations, and 30 physical locations spread across a 10 county area.

Augusta, Georgia Area

Managed LAN & WAN infrastructureNovell Netware 4.11, Windows NT 4Linux/Samba/Netatalk/Mail servers with IPSec VPNWindows and Macintosh workstation supportBudget planning and procurementCo-founder of MCG's Systems Administration CouncilSupervised computer support technician

Physics

Bba, International Business (Finance)