Managing and growing the business of NPB Health.

Building the School of GenAI under upGrad Enterprise - Leading the development of GenAI for Leaders and GenAI for Enterprise Sales programs for Enterprise customers - Building the GTM strategy for School of GenAI - Cross functional collboration to advance the catalog of GenAI programs with SMEs and Industry veterans - Support the sales of GenAI program with Sales and Delivery teams at upGrad - Coordinate the delivery of all programs under School of GenAI

Building the strategy to create a successful BNPL venture enabling a seamless journey between customers, merchants and lenders.

- Building the product and business of transforming the education industry.

Building the Product Roadmap from scratchLeading the Design and Product development teams to build new products focused on US Healthcare IndustryExploring new relationships to grow the payer sub-vertical along with partnerships, RFPs, RFIsLeading the sales effort to build payer business within the firm.

Short term consulting engagement to identify process improvement opportunities in the business operations of the firm.- Manage Day-to-Day operations of the firm- Provide strategic direction for operational improvement

As Head of Service, running the 700 agent strong call center to ensure policy processing, issuance, customerservice, after-sales support across Life and General Insurance businesses.- Implementing multiple business process improvements to enhance the agent productivity, post issuancesupport, driving efficiency in supplier interactions.- Design various automations for continuous improvement in revenue processed per agent.

As part of Business Consulting group, responsibilities include managing multiple sales and projects across Healthcare & Life Sciences clients in the areas of business operations improvement, finance and accounting transformation initiatives, SaaS and Cloud migrations, marketing plans, program management and overall business development opportunities.• Implemented multiple business processes on Salesforce Sales/Service/Health Cloud for a Next-Gen Healthcare Payer focusing on Medicare Advantage Plans.• Program Managing a $20M+ engagement over 14 months to replace existing database system and adding next generation innovative technologies to manage over 600,000 mice for a large Life Sciences client.• Leading the charge for building the Business Consulting practice for the firm from scratch with Sales & Revenue targets of $1M/$3M.• Building the team by hiring experienced professionals across US, estimating and managing the budgets for Portfolio/Program scale, building relationships with account teams while tailoring the rate card, price structure• Creating a succession/coverage map and plan for key people on a project/account and supervising the development of robust workforce and succession plans at various accounts

As part of CBC, responsibilities include managing multiple projects across healthcare clients in the areas of business operations improvement, finance and accounting transformation initiatives, SaaS and Cloud migrations, subscription models, program management and overall business development opportunities with target to sell $12M+ worth of new business and manage $4M+ of net revenue.- Led the effort to grow a new healthcare account to $4 M annual revenue in 2 years while managing multiple healthcare accounts in western US. Currently leading the Transformation of CBC Healthcare practice across North America for strategic positioning as a top tier healthcare strategy consulting firm.- Managed the financial spend analysis, reporting and optimization for Care Delivery programs worth over $20M a large healthcare services provider- Led the setting up of Shared Analytics Organization for a large healthcare services provider

- Managed the transition of $50M+ annual cost, IT Production support engagement with 100+ applications for a large healthcare services provider in US. Managed a team of over 150 resources in the engagement.- Managed the roll-out of i-Align, a SaaS and cloud based sales territory alignment management tool for sales force built by Cognizant Analytics for a large workforce management solutions provider- Managing multiple healthcare accounts across US with annual revenue and sales targets of over $10M. Leading the RFP efforts from initial draft to final orals. - Performed the intranet assessment for a Network storage provider to identify productivity improvement opportunities of over $15M.- Built and managed multiple proposals and assessments for mid to large size technology clients

Operationally integrate client and target businesses. Implement working capital optimization strategies. Build and support proposals for business development. Identify and create new business ideas and synthesize collaterals for go-to market strategies.• For a large pharmaceutical client, improved cash by over $10M - Understood the customer base and built the customer segmentation strategy - Developed a cash collection process and implemented it by building and deploying an AR Collection Tool - Trained collection agents on the new strategy and customer prioritization process steps leading to higher working capital for the company. - Implemented new AP strategy to enhance cash retention leading to increased “days to pay” by over 5 days• For a large educational publishing company improved the working capital by over $30M helping them make their interest payment and avoid bankruptcy - Built a customer segmentation strategy and implemented improved collection strategies in GetPaid - Developed customer prioritization model to identify critical AR to be pursued - Built and deployed AR Collections Tool and trained over 12 collection agents on the new strategy - Implemented performance metrics and established performance based incentive program for agents - Enhanced the AP strategy by defining new payment cycles and recommending negotiation strategies for various vendors of the company• Developed and executed the Transition Services Agreement (TSA) process for a spin-off of a digital media marketing client which achieved a smoother transition into two independent organizations.• Executed the integration for a large oil & gas client’s acquisition of an independent refinery leading to larger scale, improved asset management and streamlined enterprise resource planning.• Designed and implemented an integration playbook based on best practices for efficient integration execution• Led creation of new Joint Venture services for potential clients in the tech sector

Developed and implemented shared services strategies including outsourcing to BPO providers. Performed IT strategy assessment. Deployed program management office. Built and supported client proposals for new business development across multiple industries.• Managed the outsourcing of F&A functions for the largest automobile club in the U.S. by setting up performance metrics and service level agreements optimizing the relationship between the client and the BPO off-shore vendor.• Created, managed and deployed the post go-live PMO for the automobile client which enabled the organization to gain a 20% process improvement on deliverables from the BPO service provider.• Performed IT Strategy and Performance assessment for a large financial services firm to identify the root causes which resulted in organizational and business process redesign.

Developed and implemented shared services strategies including outsourcing to BPO providers. Performed IT strategy assessment. Deployed program management office. Built and supported client proposals for new business development across multiple industries.• Completed financial normalization of RFP responses by various vendors to support vendor assessment for a large professional service firm of a $600 million IT & HR shared services outsourcing RFP which resulted in a 25% cost reduction• For a large global Media and Entertainment Company initiated and implemented PMO to efficiently manage over 70 annual internal audit projects and reduced project completion times by over 30%. Built a MS Excel based tool to track the various phases on the projects and build performance metrics.• Created and automated RFP response scripting tool which shortened the RFP response time and effort.

Masters Consulting Group (MCG) is a for-profit entity comprised of a diverse group of MBA students with a wide variety of previous work experience in a multitude of industries who are dedicated to providing solutions for your business needs. To further add value to clients' firms, MCG is supported by and draws upon the business-critical research, resources, and faculty of the W. P. Carey School of Business. The MCG team performs high quality consulting services for both new and existing businesses at a fraction of the cost of other consulting firms.

Support Professor in Department of Finance in the Finance courses he teaches by managing the class, supporting the students, grading etc.

Analyzed business processes, proposed solutions and executed strategic cost reduction projects.• Conducted root cause analysis on freight spend which identified excessive expedited freight as a major cost contributor. Subsequently analyzed expedited freight spend and identified unregulated supply chain operations.• Collaborated with strategic account representatives, sales, and logistics to incorporate their needs into the new expedited freight process model. Created and implemented the new model affecting 75% of sales and projecting $2 million annual savings.• The recommendations were adopted by World-Wide Supply Demand Management leadership and the changes became a model for global logistics re-configuration and sourcing.

• Led seven consultants to reduce resolution cycle time by 50%.• Managed multiple and concurrent sub-projects. Enhanced team community and individual value by creating a cross training and knowledge transfer program.• Analyzed changes in Siebel CRM application; forecasted and communicated impact on existing systems: reduced world-wide business interruptions.

• Consolidated 6 global systems for Agilent Technologies, Deloitte Consulting India’s largest revenue customer.• Managed first Siebel CRM implementation for Deloitte India’s first customer, Covance (pharmaceuticals)• Selected to manage project communications with Nestlé, USA management.