With over fourteen years experience within the retail industry, I possess a constant positive disposition as well as a high energy style of management. A background in Customer Service and my unique previous work opportunities have all conditioned me to adapt to an ever changing service focused environment while maintaining professionalism, poise, and customer satisfaction. I am versed in building dynamic teams even under stressful circumstances all while raising team morale. Consistently cultivating a company culture in which team members feel motivated in contributing new ideas that drive company growth. My dedication and my willingness to take any challenge head on always starts day one.
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Administrative Coordinator/ ComptrollerRowland Street Garage Aug 2020 - Jan 2024Foster a culture of continuous improvement within the business and teamOversee online presence, advertising and charity donation opportunitiesMonitor accounts payable/receivable processesMaintain internal controls to safeguard the organizations assetsConduct audits to ensure the integrity of financial informationOversee the preparation of financial statements, balance sheets, and sales tax
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Assistant Store ManagerOcean State Job Lot Sep 2019 - May 2020North Kingstown, Rhode Island, UsTrain and Coach associates on delivering excellent customer serviceSupervise, train and motivate associates to achieve and maintain operational excellenceSupport Store Manager in achieving sales targets, and maximizing profitabilityConduct regular audits of store processes, inventory, and safety to minimize loss, insure accuracy, and meet OSHA standardsOversee cash handling procedures including, till management, bank deposits, and managing petty cash and donations.Ensure all transactions are accurate and comply with company standardsPlan and execute merchandising, and signing/price accuracy -
Store Manager (Floating)Cvs Health Aug 2016 - Apr 2018Woonsocket, Ri, UsOverall store management, supervision, and policy implementationSales and inventory managementEmployee staffing, training, and developmentFinancial management & customer service leadershipManage scheduling, payroll, and all other expenses -
Assistant Front End Department ManagerPrice Chopper Supermarkets - Market 32 Apr 2012 - Aug 2016Schenectady, Ny, UsManaged and oversaw all aspects of the department including Guest Services, Customer Checkout, and Store MaintenanceHeaded all new policies and promotional programsDeveloped team members to deliver exceptional serviceMaintained controls and security of the departmentManaged schedule and Front End espenses -
Service Coordinator (Special Assignment)Price Chopper Supermarkets - Market 32 Jan 2015 - Jul 2016Schenectady, Ny, Us• Improved service quality and increased sales by developing a strong knowledge of company's service expectations• Implemented and monitored programs to maximize customer satisfaction and manage on-site customer service members. • Recommended changes to existing methods to increase the accuracy, efficiency and responsiveness of the customer service department.• Generated and distributed daily reports and order acknowledgments to appropriate personnel.
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Temporary Front End Department ManagerPrice Chopper Supermarkets - Market 32 Jan 2014 - Dec 2014Schenectady, Ny, Us• Managed and oversaw all aspects of the department including customer checkout, guest services, and store maintenance.• Implemented and communicated all policies and procedures.• Scheduled and trained all department team members to company standards.• Maintained front end budgets and financial goals.
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Supervisor/ Customer ServicePrice Chopper Supermarkets - Market 32 Dec 2007 - Apr 2012Schenectady, Ny, Us• Excellent communication skills• Responsible for the accurate processing of all transactions completed• Ensures high level of customer courtesy and service at all times• Ability to multi-task
William E. Education Details
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Suny AdirondackGeneral -
Northville Central School DistrictHigh School
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Ballston Spa School DistrictHigh School
Frequently Asked Questions about William E.
What is William E.'s role at the current company?
William E.'s current role is Experienced Administrative Coordinator & Comptroller | Former Retail Store Manager with Leadership Roles at CVS and Ocean State Job Lot.
What schools did William E. attend?
William E. attended Suny Adirondack, Northville Central School District, Ballston Spa School District.
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