William E. Email & Phone Number

Foster a culture of continuous improvement within the business and teamOversee online presence, advertising and charity donation opportunitiesMonitor accounts payable/receivable processesMaintain internal controls to safeguard the organizations assetsConduct audits to ensure the integrity of financial informationOversee the preparation of financial.

North Kingstown, Rhode Island, US

Train and Coach associates on delivering excellent customer serviceSupervise, train and motivate associates to achieve and maintain operational excellenceSupport Store Manager in achieving sales targets, and maximizing profitabilityConduct regular audits of store processes, inventory, and safety to minimize loss, insure accuracy, and meet OSHA.

Woonsocket, RI, US

Overall store management, supervision, and policy implementationSales and inventory managementEmployee staffing, training, and developmentFinancial management & customer service leadershipManage scheduling, payroll, and all other expenses

Schenectady, NY, US

Managed and oversaw all aspects of the department including Guest Services, Customer Checkout, and Store MaintenanceHeaded all new policies and promotional programsDeveloped team members to deliver exceptional serviceMaintained controls and security of the departmentManaged schedule and Front End espenses

Schenectady, NY, US

• Improved service quality and increased sales by developing a strong knowledge of company's service expectations
• Implemented and monitored programs to maximize customer satisfaction and manage on-site customer service members.
• Recommended changes to existing methods to increase the accuracy, efficiency and responsiveness of the customer service department.
• Generated and distributed daily reports and order acknowledgments to appropriate personnel.

Schenectady, NY, US

• Managed and oversaw all aspects of the department including customer checkout, guest services, and store maintenance.
• Implemented and communicated all policies and procedures.
• Scheduled and trained all department team members to company standards.
• Maintained front end budgets and financial goals.

Schenectady, NY, US

• Excellent communication skills
• Responsible for the accurate processing of all transactions completed
• Ensures high level of customer courtesy and service at all times
• Ability to multi-task

Business Administration And Management, General

High School

High School