Tutor Team Leader
CurrentBecome one of 5 team leaders in the tutor department who is responsible for team coordination, management and supervision of 40-50 tutors in one group.Roles and Scopes:1. Student's Profiling: Ensure that each tutor regularly and timely includes necessary information about each child in notes in the student’s backoffice. The information recorded should include aspects such as learning progress, student strengths and weaknesses, as well as other special notes that can assist in personalized and effective teaching.2. Quality Assessment: Remind and ensure that each tutor regularly follows the quality assessment process which is scheduled every 2 weeks. This includes ensuring that all tutors fill out and complete evaluations in a timely manner.3. Student's Final Project: Ensure that all projects and SOPs have been carried out well and in accordance with the established guidelines and standards. This aims to ensure that each student gets the best learning experience and encourages continuous learning to the next level of course.4. Bad Attendance: Manage, analyze and handle cases of bad attendance for tutors' students, this includes asking questions or tutors providing information and conducting consultations as a leader.5. Handle Operational Issues: Become the primary source of support and problem resolution for tutors who encounter operational or administrative difficulties in carrying out their duties. This includes providing assistance and guidance in resolving technical or interpersonal problems that arise in daily operations.