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Tıbbi malzeme üretim sürecinde Kalite ekibiyle başladığım iş hayatımda yoluma müşteri odaklı çalışmayı öğrenerek devam ettim ve kendimi geliştirerek Seramik sektöründe geçirdiğim 5 yıl ihracat deneyiminden sonra yaklaşık 2 İhracat Satış Müdürü olarak çalıştım. Mevcut şirketimin organizasyon içindeki ihtiyaçları doğrultusunda ve bugüne kadar benim de edinmiş olduğum tecrübelerimi kullanarak teklif edilen Planlama ve İzleme Müdürü pozisyonunda çalıştım. Hedefim; bilgi ve becerilerimi sürekli geliştirmek, kazanmış olduğum deneyimlerimi her zaman bir adım yukarıya taşımak, tüm yeteneklerimi profesyonel bir ortamda kullanmaktır.
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Planning And Monitoring ManagerQua Trading Aug 2021 - May 2023İzmir, Türkiyeo Monitoring stock levels and tracking the shipment of orders to prevent stock increases in warehouses.o Planning the orders of all export customers.o Planning the production and shipment processes of orders requested from suppliers.o Following up on customer complaints and resolving all complaints by working with the factories' Quality Control and Production departments or suppliers, and sharing the final report with the relevant Sales Manager.o Informing the Sales units about… Show more o Monitoring stock levels and tracking the shipment of orders to prevent stock increases in warehouses.o Planning the orders of all export customers.o Planning the production and shipment processes of orders requested from suppliers.o Following up on customer complaints and resolving all complaints by working with the factories' Quality Control and Production departments or suppliers, and sharing the final report with the relevant Sales Manager.o Informing the Sales units about invoices that are due or approaching due dates, requesting data from their customers regarding payment times, reporting this data to the Finance units, and tracking it.o Collecting new product design requests or product development requests from customers, evaluating them with the factories' Product Development and Production departments or suppliers, and informing the Sales team of the result.o Tracking sample shipments and ensuring follow-up on orders received upon product approval.o Setting total annual targets determined by Senior Management based on previous years' sales and distributing targets by Region / Sales Manager / Month / Year, and regularly reporting the monthly and annual achievement rates of the confirmed targets to Senior Management.o Controlling and tracking all export stocks in the factories, and regularly reporting their changes daily / weekly / monthly / annually to Senior Management.o Regularly reporting all sales on daily / weekly / monthly / annual periods, and additionally reporting whether the produced materials have been shipped based on requests from the Sales Team.o Regularly visiting group companies, holding meetings with sales teams as well as other departments in the factories to discuss current issues.o Ensuring meetings with senior management regarding stocks, orders, complaints, and overdue invoices.o Participating in the project involving the integration of company data developed using artificial intelligence into this database. Show less -
Export Area Sales ManagerDemireks Aug 2020 - Aug 2021Albania - Bosnia and Herzegovina – Bulgaria – Croatia – Montenegro – Kosovo - Republic of North Macedonia – Romania – Serbia – Slovenia - Slovakia – Czech Republic – Moldova - Hungary - Ukraine - Polando Promoting, marketing, selling, and tracking the shipment processes of ceramic products and related products in all Balkan countries.o Acquiring new customers for the portfolio.o Developing ongoing relationships with existing customers.o Preparing quotation files for customers… Show more Albania - Bosnia and Herzegovina – Bulgaria – Croatia – Montenegro – Kosovo - Republic of North Macedonia – Romania – Serbia – Slovenia - Slovakia – Czech Republic – Moldova - Hungary - Ukraine - Polando Promoting, marketing, selling, and tracking the shipment processes of ceramic products and related products in all Balkan countries.o Acquiring new customers for the portfolio.o Developing ongoing relationships with existing customers.o Preparing quotation files for customers and tracking until orders are placed.o Organizing and tracking all shipments.o Planning and conducting customer visits.o Accompanying customers during quality approval visits for special products and managing organizations with the Product Development, Quality, and Production departments in the factory.o Participating in all domestic and international trade fair organizations, hosting all potential customers from my region or outside my region at the stand, and promoting products in the best way possible.o Tracking payments for invoices that are due or approaching due dates.o Preparing monthly / quarterly / annual targets and performing all necessary work to achieve them.o Attending monthly Sales meetings, providing information to senior management within my region, informing about the current status of targets on a country basis, and explaining the plans for the next month. Show less -
Export Sales ExecutiveDemireks Oct 2019 - Aug 2020İzmir, TürkiyeFrance – Malta – Greece – Spain – Portugal – Belgium – Italyo Creating work plans in coordination with the Export Sales Manager, conveying these plans to the operations team, and ensuring the execution and monitoring of tasks.o Evaluating customer complaints, forwarding them to the quality units of factories or suppliers, tracking the resolution process, and informing customers.o Accompanying customers during quality approval visits for special products and supporting the sales… Show more France – Malta – Greece – Spain – Portugal – Belgium – Italyo Creating work plans in coordination with the Export Sales Manager, conveying these plans to the operations team, and ensuring the execution and monitoring of tasks.o Evaluating customer complaints, forwarding them to the quality units of factories or suppliers, tracking the resolution process, and informing customers.o Accompanying customers during quality approval visits for special products and supporting the sales manager in managing the process.o Managing all export sales processes for the current region, including tracking the production and shipment of orders.o Monitoring the operational processes of all shipments for the region.o Assigning tasks to the operations team, monitoring task progress, and reporting to the Sales Manager.o Introducing products to customers visiting the showroom and taking orders.o Supporting the Sales Manager in acquiring new customers.o Providing services to the entire region in the absence of the Sales Manager. Show less -
Export ExecutiveDemireks Jun 2015 - Oct 2019Izmir, TurkeyGermany - Austriao Managing all processes from order receipt to shipment for customers in the current region.o Opening an operation file for each shipment and tracking it.o Providing information to the Planning unit for the production of customer orders, and separately tracking any special customer requests if applicable.o Sending weekly order tracking lists to customers and arranging shipments for available products.o Convincing customers who do not provide shipment plans… Show more Germany - Austriao Managing all processes from order receipt to shipment for customers in the current region.o Opening an operation file for each shipment and tracking it.o Providing information to the Planning unit for the production of customer orders, and separately tracking any special customer requests if applicable.o Sending weekly order tracking lists to customers and arranging shipments for available products.o Convincing customers who do not provide shipment plans to load in order to prevent stock costs at the factory.o Coordinating with Demireks Gmbh, the company's subsidiary located in Germany.o Organizing the withdrawal of sufficient quantities of products from the warehouse in Germany to prevent stock-out. Show less -
Customer Care RepresentativeAltera A.S. Jan 2014 - Jan 2015Izmir, Turkeyo Organizing production with the Planning department based on orders received from customers.o Informing customers about the prepared products and arranging shipment logistics.o Preparing all shipment documentation and executing operational processes.o Preparing marketing materials for customers and arranging their shipment.o Developing the customer portfolio.o Providing orientation training to new team members.o Weekly and monthly reporting to Senior Management. -
Quality Assurance ExecutiveAltera A.S. May 2011 - Jan 2014Izmir, Turkeyo Ensuring the implementation of ISO 9001 and 13485 standards in production, storage, maintenance, quality, etc., detecting any non-conformities, taking corrective actions if necessary, and documenting all procedures.o Ensuring the currency of all documentation in all areas of activity within the factory.o Evaluating customer complaints, collaborating with relevant departments to resolve them, preparing result reports, and communicating them to the sales team.o Preparing data… Show more o Ensuring the implementation of ISO 9001 and 13485 standards in production, storage, maintenance, quality, etc., detecting any non-conformities, taking corrective actions if necessary, and documenting all procedures.o Ensuring the currency of all documentation in all areas of activity within the factory.o Evaluating customer complaints, collaborating with relevant departments to resolve them, preparing result reports, and communicating them to the sales team.o Preparing data analysis for customer complaints, tracking corrective and preventive actions taken.o Conducting supplier evaluation processes.o Preparing the annual calibration plan, directing the devices to be calibrated to the relevant companies.o Managing the registration process for manufactured medical devices.o Placing appropriate symbols on packaging labels using CorelDRAW program in accordance with ISO 13485 standards, designing and tracking revisions.o Preparing, conducting, and reporting on internal audits.o Managing all documentation processes for customer audits and ISO audits, resolving any non-conformities, and accompanying customers/auditors during the audit. Show less
Hilal Sevim Skills
Hilal Sevim Education Details
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Biology, General
Frequently Asked Questions about Hilal Sevim
What is Hilal Sevim's role at the current company?
Hilal Sevim's current role is Qua Trading şirketinde Planning & Monitoring Manager.
What is Hilal Sevim's email address?
Hilal Sevim's email address is hi****@****eks.com
What schools did Hilal Sevim attend?
Hilal Sevim attended Ege Üniversitesi.
What skills is Hilal Sevim known for?
Hilal Sevim has skills like Ingilizce, Microsoft Office, Seramik, Erp Uygulamaları.
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Hilal Sevim
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