I am a study abroad advisor for the North America Exchange Program at Canterbury Christ Church University. I engage with students on open days and applicant days, informing them on relevant information as well as personal experiences to persuade them to be part of the program. As well as one on one conversations, I present a section of a presentation in front of the group.

I was able to advance my customer service skills while I was working at Monsoon Accessorize. I was awarded Employee of the Month only two months after I had started my job. I was responsible for maintain a stable and well structured shop floor in addition to ensuring the customers were able to purchase their desired items.

Wetherspoons was my first bar tending job. It enabled me to gain bartending and waiting skills. The bartending skills have been transferable to other jobs that I have had since. I have worked in two other pubs since having my job at Wetherspoons. Without this experience I would have not been able to obtain these jobs.

Working at Next was my first retail job. My knowledge on customer service dramatically increased and I was able to interact with customers on a more approachable level.I learnt how to work as a member of a team to effectively achieve targets and maintain a good level of customer service. During the summer of 2013, I was working full time as a Sales Associate and a Line Manager in Women's Wear.